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Amazon It Support Jobs in Washington (NOW HIRING)

ON.energy

IT Support

Reston, VA · On-site

$22.25 - $30.75/hr

Required Experience * IT professional with 2-5 years of experience in IT Support functions. * Strong willingness to record and document tasks, events, and incidents. * Experience in installation ...

New

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

IT Support Technician Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time Cherry Bekaert Recruiting & Staffing is partnering with an innovative international organization ...

Spaark

IT Support

Falls Church, VA · On-site

$65 - $80/hr

Information Technology As IT Support at SPAARK, you will support the Mission Integration Records Management Division staff under the PFPA. * The contractor shall be responsible for coordinating with ...

ON.energy

IT Support

Reston, VA · On-site

$22.25 - $30.75/hr

Required Experience * IT professional with 2-5 years of experience in IT Support functions. * Strong willingness to record and document tasks, events, and incidents. * Experience in installation ...

Global Strategy Group

IT Support Engineer

Washington, DC · On-site

$65 - $80/hr

We are seeking an IT Support Engineer to join the Information Technology team. This role serves as the primary point of contact for end-user technology support and is responsible for delivering ...

System One

IT Support Tech

Washington, DC · On-site

$28.54/hr

Job Title: IT Support Tech Location: Washington, DC Type: Contract Compensation: $28.54 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain SEC Public Trust (or ...

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Description Eagle Hill is seeking an IT Support Specialist to join our internal Information Technology team. This role serves as a primary point of contact for employee technology needs, providing ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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All JobsAmazon It Support JobsAmazon It Support Jobs in Washington

Amazon It Support information

See Washington salary details

$40.8K

$97.6K

$148.9K

How much do amazon it support jobs pay per year?

As of Sep 6, 2026, the average yearly pay for amazon it support in Washington is $97,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,100.00 and $112,700.00 per year, depending on experience, location, and employer.

What is an Amazon IT Support?

Amazon IT Support professionals are responsible for maintaining and troubleshooting the technology infrastructure that supports Amazon's operations. They handle technical issues related to hardware, software, and network systems, ensuring that employees can work efficiently. Their tasks often include setting up equipment, resolving connectivity problems, managing user accounts, and providing technical assistance to staff. These roles are critical in supporting Amazon’s fast-paced environment, keeping operations running smoothly, and ensuring minimal downtime.

What are the key skills and qualifications needed to thrive as an Amazon IT Support?

To thrive as an Amazon IT Support Specialist, you need a solid understanding of computer hardware, networking, troubleshooting, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and Amazon's proprietary systems is often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help set candidates apart. These skills ensure efficient technical support, minimize downtime, and contribute to a seamless user experience in Amazon's fast-paced environment.

What are some common challenges Amazon IT Support professionals face, and how can they effectively address them?

Amazon IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and adapting to rapidly evolving technologies. To address these, strong organizational skills, effective communication, and a proactive approach to problem-solving are essential. Collaborating closely with team members and leveraging Amazon's internal knowledge bases can also help resolve issues efficiently and maintain high service standards.

What is the difference between Amazon IT Support vs Amazon Network Technician?

AspectAmazon IT SupportAmazon Network Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCCNA, CompTIA Network+
Work EnvironmentOffice, data centers, remote supportData centers, network infrastructure sites
ResponsibilitiesHardware/software troubleshooting, user supportNetwork setup, maintenance, troubleshooting

Amazon IT Support focuses on assisting users with hardware and software issues, providing technical support across various devices and systems. Amazon Network Technicians specialize in maintaining and troubleshooting network infrastructure, such as routers and switches. While both roles require technical certifications and work in technical environments, IT Support emphasizes end-user support, whereas Network Technicians focus on network systems. Understanding these differences helps job seekers identify the right role aligned with their skills and career goals.

What are popular job titles related to Amazon It Support jobs in Washington?

For Amazon It Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Amazon It Support jobs in Washington look for?

The top searched job categories for Amazon It Support jobs in Washington are:

Amazon It Support jobs near you
Infographic showing various Amazon It Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $97,571 per year, or $46.9 per hour.

IT Support

ON.energy

Reston, VA • On-site

$22.25 - $30.75/hr

Full-time

Posted 3 days ago

New

Job description

Role Summary

We are looking for a candidate who is eager to learn and grow in the IT area, able to manage their time efficiently, with good judgment to decide between priorities, willingness and experience in following standards, guidelines and IT frameworks, and with experience in Windows OS and applications, to perform and be highly responsible in the role of IT Support at On.Energy.


Job Responsibilities
  • Support and compliance with Corporate guidelines. 
  • Maintain and safeguard Corporate assets.
  • Maintain and propose best practices in the IT area. 
  • Keep the Infrastructure and Systems used at On.Energy in proper working condition. 
  • Attend to and resolve user requests. 
  • Manage, execute, and follow up on tasks through to completion and closure. 
  • Install, configure, and keep all Software up to date.
  • Maintain confidentiality and safeguard all personal data belonging to users and Corporate data belonging to On.Energy. 
  • Report to the Technology and Software Management teams.

Required Experience
  • IT professional with 2-5 years of experience in IT Support functions.
  • Strong willingness to record and document tasks, events, and incidents.
  • Experience in installation, configuration, and updating of Windows 10/11 Pro.
  • Experience in Windows user administration.
  • Experience in installation, configuration, and updating of applications on Windows.
  • Experience with TPM 2.0 and BitLocker.
  • Experience with administration, control, and remote support applications.
  • Experience working remotely.

Preferred Experience

  • Experience in Risk Assessment.
  • Experience with Linux.
  • Experience in disk image creation/restoration.
  • Experience with Agile Methodologies.

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