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Remote Microsoft Customer Support Jobs in Washington

Kalibri Labs

Customer Support Manager

Washington, DC · Remote

You\'ll manage a team of Customer Support Representatives, own SLAs and escalations, and take ... Fully remote work, with a thriving company culture * Robust medical, dental, and vision plans ...

SAIC

Microsoft Dynamics 365 Developer

Washington, DC · Remote

$120K - $160K/yr

Public Trust Potential for Remote Work: ORA_HYBRID Description SAIC is looking for a Microsoft ... customer support operations, streamline case management, and deliver world‑class service ...

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All JobsMicrosoft Customer Support JobsRemote Microsoft Customer Support JobsRemote Microsoft Customer Support Jobs in Washington

Remote Microsoft Customer Support information

Does Microsoft offer remote positions?

Microsoft Customer Support roles often offer remote work options, allowing employees to perform their duties from home. These positions typically require strong communication skills and familiarity with Microsoft tools and support processes. Remote roles may be full-time or part-time and often include flexible schedules depending on the team and location policies.

Do remote Microsoft customer support employees work remotely?

Yes, remote Microsoft customer support employees typically work from home or a remote location. They often use tools like remote desktop software and require strong communication skills to assist customers effectively. The role usually involves a flexible schedule and may require specific technical certifications.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

Does Microsoft have remote support?

Microsoft offers remote support roles, including positions like Microsoft Customer Support, which involve assisting customers via phone, chat, or remote desktop tools. These roles typically require familiarity with Microsoft products and support tools, and may be performed from home depending on the company's policies and the specific job requirements.
What are the most commonly searched types of Microsoft Customer Support jobs in Washington? The most popular types of Microsoft Customer Support jobs in Washington are:
What are popular job titles related to Remote Microsoft Customer Support jobs in Washington? For Remote Microsoft Customer Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Microsoft Customer Support jobs in Washington look for? The top searched job categories for Remote Microsoft Customer Support jobs in Washington are:
What cities in Washington are hiring for Remote Microsoft Customer Support jobs? Cities in Washington with the most Remote Microsoft Customer Support job openings:
Remote Microsoft Customer Support jobs near you
Infographic showing various Remote Microsoft Customer Support job openings in Washington as of August 2026, with employment types broken down into 70% Full Time, 16% Part Time, 6% Temporary, and 8% Contract. Highlights an 100% Remote job distribution.

Now Hiring: Remote Customer Support Specialist

Superior Virtual Solutions, LLC

Arlington, VA • Remote

$13 - $15/hr

Full-time

Posted 10 days ago

Job description

Looking for a remote opportunity where you can make a difference? We're seeking motivated individuals to join our team as Remote Customer Support Specialists. In this role, you’ll be the first point of contact for customers of various clients, delivering exceptional service and maintaining accurate records.

Key Responsibilities:

  • Manage inbound and outbound customer calls

  • Resolve questions and concerns with professionalism and empathy

  • Accurately enter customer data into the system

  • Provide follow-up support to ensure high satisfaction

  • Meet performance goals to unlock promotions and bonuses



Requirements

Qualifications:

  • High school diploma or equivalent

  • Strong verbal communication and listening skills

  • Familiarity with Microsoft Office and general computer literacy

  • Reliable high-speed internet and a quiet home workspace

  • Availability for flexible scheduling, including nights/weekends

Technical Requirements (must be met before certification begins):

  • Windows 11 OS with a minimum of 16GB RAM

  • Desktop or laptop only (no Macs or Chromebooks)

  • Dual monitors, noise-canceling USB headset, hardwired internet connection (not required at application)



Benefits

What We Offer:

  • Fully remote position with flexible hours

  • Competitive starting pay: $12–$15/hour

  • Growth opportunities based on performance

  • Friendly, team-driven culture with support every step of the way