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Amazon Aws Connect Jobs (NOW HIRING)

Krest Global Solutions

AWS Connect Developer

Dallas, TX · Remote

$60 - $65/hr

H1B, GC, USC Overview We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer ...

BizTech Fusion

AWS Connect Specialist

Washington, DC · On-site

Hands-on experience with Amazon Connect CCaaS (functional, not infrastructure-focused) * 3+ years of hands-on experience with Amazon Connect and AWS cloud services * Strong experience in AWS CI/CD ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

Administer and maintain AWS Connect integrations with related AWS services including Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon CloudWatch, and Amazon Kinesis to support IVR automation ...

New

GoIntellects Inc.

AWS Connect Specialist

Washington, DC · On-site

$90/hr

Amazon Connect CCaaS Hands on experience, not AWS infrastructure. * Hands on AWS CI/CD experienceto deploy code and customize AWS connect services. * AWS certifications, such as AWS Certified ...

Koniag, Inc.

AWS Connect Admin

Nashville, TN · On-site

$17.50 - $24/hr

Administer and maintain AWS Connect integrations with related AWS services including Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon CloudWatch, and Amazon Kinesis to support IVR automation ...

New

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

Administer and maintain AWS Connect integrations with related AWS services including Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon CloudWatch, and Amazon Kinesis to support IVR automation ...

New

Prohires

W2 - AWS Connect Solutions Engineer

Dallas, TX · On-site

Amazon Connect, Amazon Lex, AWS Lambda, AWS pinpoint or End User Message & Amazon Dynamo DB Nice to have skills: * Service design with developer background and quick learning ability. * Experience ...

New

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How much do amazon aws connect jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for amazon aws connect in the United States is $64.42, according to ZipRecruiter salary data. Most workers in this role earn between $57.45 and $70.67 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working with Amazon AWS Connect?

In a role focusing on Amazon AWS Connect, your daily responsibilities often include configuring and managing Amazon Connect instances, troubleshooting technical issues, and integrating the platform with other cloud or on-premise business systems. You'll work closely with business stakeholders and IT teams to optimize call flows, enhance customer experience, and maintain compliance with security standards. Regular collaboration with software developers, network engineers, and support teams ensures solutions remain scalable and reliable. This dynamic environment provides opportunities to innovate and continuously improve contact center performance.

What are the key skills and qualifications needed to thrive in the Amazon AWS Connect position?

To excel in an Amazon AWS Connect position, a strong understanding of AWS cloud services, contact center infrastructure, and experience with system integration are essential, often supported by a relevant IT degree or certifications like AWS Certified Solutions Architect. Familiarity with tools like Amazon Connect, Lambda, S3, and integration with CRM or telephony systems is typically required. Excellent problem-solving abilities, communication skills, and a customer-focused mindset help professionals thrive in collaborative and fast-paced environments. These competencies ensure effective implementation, management, and optimization of cloud-based contact center solutions that align with business needs.

What is an Amazon AWS Connect?

An Amazon AWS Connect job typically involves working with Amazon Connect, a cloud-based contact center service. Responsibilities may include configuring and managing the service, integrating it with other AWS tools, optimizing call flows, and ensuring seamless customer interactions. Roles can range from solutions architects and developers to support engineers and business analysts, depending on the organization's needs. Familiarity with AWS services, VoIP, and automation tools is often required for these roles.

What is Amazon AWS Connect jobs?

Amazon AWS Connect jobs typically involve roles related to managing and supporting Amazon Connect, a cloud-based contact center service. These positions often require knowledge of cloud computing, customer service workflows, and AWS tools, and may include tasks such as system configuration, troubleshooting, and integration with other AWS services.
More about Amazon Aws Connect jobs
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Amazon Aws Connect jobs near you
Infographic showing various Amazon Aws Connect job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 27% Part Time, and 9% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $133,999 per year, or $64.4 per hour.

AWS Connect Developer

Krest Global Solutions

Dallas, TX • Remote

$60 - $65/hr

Contractor

Re-posted 11 days ago

Job description

Job Title: AWS Connect Developer

Location : Remote

Compensation : 50-60$/Hr on C2C/1099

Work Authorization: H1B, GC, USC

Overview

We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions.

Key Responsibilities

· Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions.

· Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality.

· Build and maintain integrations between Amazon Connectand CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk.

· Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms.

· Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3).

· Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation.

· Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools.

· Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring.

· Troubleshoot issues, optimize integrations, and deliver continuous improvements.

Required Qualifications

· 5–8 years of software development experience, including 2+ years in Amazon Connect development.

· Strong Node.js development skills (backend services, APIs, integrations).

· Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting.

· Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow).

· Exposure to CI/CD pipelines (GitHub Actions, GitLab, AWS CodePipeline, or equivalent).

· Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations.

· Solid understanding of IAM security, role-based access, and compliance requirements.

· Expertise in AWS services: Lambda, API Gateway, Step Functions, DynamoDB, S3, CloudWatch.

Preferred Skills

· Experience with Amazon Lex, Polly, and Transcribe for conversational AI.

· Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API).

· Background in contact center technologies such as Avaya, Genesys, or Twilio