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Amazon Aws Connect Jobs (NOW HIRING)

InstantServe LLC

AWS Connect Specialist

Washington, DC · On-site

Design, configure, and maintain Amazon Connect environments, including contact flows, routing profiles, queues, and user management. * Implement automation and customization using AWS services such ...

Krest Global Solutions

AWS Connect Engineer

Dallas, TX

$50 - $55/hr

Looking for an engineer with strong hands-on Amazon Connect implementation experience to lead ... Strong AWS skills: Lambda, API Gateway, Lex, Kinesis, S3, IAM, Terraform/CloudFormation. Experience ...

Staffingine LLC

Amazon Connect

Dallas, TX · On-site

Amazon Connect Job Location: Dallas, TX Job Type: Contract * Respond to and implement intake ... AWS Connect * AWS Dynamo DB * AWS Lambda * AWS Lex * AWS Poly * AWS Cloud Watch * AWS CDK

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How much do amazon aws connect jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for amazon aws connect in the United States is $64.42, according to ZipRecruiter salary data. Most workers in this role earn between $57.45 and $70.67 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working with Amazon AWS Connect?

In a role focusing on Amazon AWS Connect, your daily responsibilities often include configuring and managing Amazon Connect instances, troubleshooting technical issues, and integrating the platform with other cloud or on-premise business systems. You'll work closely with business stakeholders and IT teams to optimize call flows, enhance customer experience, and maintain compliance with security standards. Regular collaboration with software developers, network engineers, and support teams ensures solutions remain scalable and reliable. This dynamic environment provides opportunities to innovate and continuously improve contact center performance.

What are the key skills and qualifications needed to thrive in the Amazon AWS Connect position?

To excel in an Amazon AWS Connect position, a strong understanding of AWS cloud services, contact center infrastructure, and experience with system integration are essential, often supported by a relevant IT degree or certifications like AWS Certified Solutions Architect. Familiarity with tools like Amazon Connect, Lambda, S3, and integration with CRM or telephony systems is typically required. Excellent problem-solving abilities, communication skills, and a customer-focused mindset help professionals thrive in collaborative and fast-paced environments. These competencies ensure effective implementation, management, and optimization of cloud-based contact center solutions that align with business needs.

What is an Amazon AWS Connect?

An Amazon AWS Connect job typically involves working with Amazon Connect, a cloud-based contact center service. Responsibilities may include configuring and managing the service, integrating it with other AWS tools, optimizing call flows, and ensuring seamless customer interactions. Roles can range from solutions architects and developers to support engineers and business analysts, depending on the organization's needs. Familiarity with AWS services, VoIP, and automation tools is often required for these roles.

What is Amazon AWS Connect jobs?

Amazon AWS Connect jobs typically involve roles related to managing and supporting Amazon Connect, a cloud-based contact center service. These positions often require knowledge of cloud computing, customer service workflows, and AWS tools, and may include tasks such as system configuration, troubleshooting, and integration with other AWS services.
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Amazon Aws Connect jobs near you
Infographic showing various Amazon Aws Connect job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 27% Part Time, and 9% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $133,999 per year, or $64.4 per hour.

AWS Connect Engineer

The Giant Bullseye

Saint Louis, MO

Contractor

Re-posted 8 days ago

Job description

Overview:
We’re looking for AWS Connect Engineers with 5+ years of experience to develop and support cloud-based contact center solutions using Amazon Connect and AWS services. Healthcare industry experience is preferred.

Key Responsibilities:
• Configure Amazon Connect—queues, routing, users, and access controls.
• Build and optimize IVR/contact flows using AWS Lambda.
• Support CCP integrations and custom extensions.
• Implement and manage Contact Lens for insights and QA.
• Integrate Connect with AWS services (S3, DynamoDB, API Gateway).
• Troubleshoot production issues and ensure system stability.
• Maintain documentation and work closely with cross-functional teams.

Required Skills:
• 5+ years of experience with Amazon Connect or contact center engineering.
• Hands-on expertise with IVR flows, Lambda integrations, routing, and telephony basics.
• Strong understanding of Contact Lens and CCP customization.
• Experience with AWS services: S3, DynamoDB, CloudWatch, IAM.
• Strong problem-solving and communication skills.

Preferred:
• Healthcare domain experience.
• AWS certification.
• CRM/CTI integration experience (Salesforce, ServiceNow).