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Remote Amazon Aws Connect Jobs (NOW HIRING)

Krest Global Solutions

AWS Connect Developer

Dallas, TX · Remote

$60 - $65/hr

Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems ...

VIVA USA INC

AWS Cloud Engineer - (AWS Connect)

SC · On-site +1

$72.78 - $77.78/hr

... Amazon Connect Amazon Bedrock AWS Lambda AWS CloudFormation / Terraform CloudWatch / CloudTrail API Gateway CI/CD tools (AWS-native or third-party) Git-based version control systems Notes: Remote ...

MRI

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AWS Quicksite Developer (NOc2c)

Houston, TX · Remote

$55 - $60/hr

... FULLY REMOTE OPPORTUNITY** *NO CORP TO CORP - NO SPONSORSHIP* -Must-have skills: 1. Amazon ... Bachelor's Degree • "Nice-to-have" skills: 1. Medicaid 2. AWS Connect 3. Redshift Knowledge ...

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Remote Amazon Aws Connect information

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How much do remote amazon aws connect jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote amazon aws connect in the United States is $64.42, according to ZipRecruiter salary data. Most workers in this role earn between $57.45 and $70.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Amazon AWS Connect Specialist, and why are they important?

To thrive as a Remote Amazon AWS Connect Specialist, you need expertise in cloud-based contact center solutions, AWS services (especially Amazon Connect), and experience with telephony or customer service platforms, often supported by AWS certifications. Familiarity with technical tools like AWS Lambda, S3, CloudWatch, and CRM integrations is typically required. Strong problem-solving skills, effective communication, and the ability to work independently are crucial soft skills for remote collaboration and client support. These competencies are vital for delivering scalable, reliable solutions and ensuring seamless customer experiences in a remote environment.

What is a Remote Amazon AWS Connect job?

A Remote Amazon AWS Connect job typically involves managing, configuring, or supporting Amazon Connect—a cloud-based contact center solution—while working from a remote location. Professionals in this role may be responsible for setting up call flows, integrating AWS services, troubleshooting issues, and optimizing customer experience. These jobs can be technical, such as cloud engineers or solution architects, or support-focused, like customer support specialists. Working remotely allows flexibility, as all tasks can be performed online via AWS's cloud platform. Knowledge of AWS services and customer service best practices is often required.

What are some common challenges faced by Remote Amazon AWS Connect specialists, and how can they be addressed?

Remote Amazon AWS Connect specialists often encounter challenges such as ensuring seamless integration with existing systems, managing secure access for distributed teams, and troubleshooting connectivity issues without on-site support. To address these, it's important to stay updated with AWS documentation, collaborate closely with IT teams, and leverage AWS support resources. Regular communication with stakeholders and proactive monitoring of system performance also help minimize disruptions and maintain high service quality.

What is the difference between Remote Amazon Aws Connect vs Remote Amazon Aws Cloud Practitioner?

AspectRemote Amazon Aws ConnectRemote Amazon Aws Cloud Practitioner
CertificationsAWS Certified Connect Specialist or relevant certificationsAWS Certified Cloud Practitioner
Work EnvironmentCustomer support, contact center, or communication-focused rolesCloud fundamentals, sales, or marketing roles
Industry UsageCustomer service, contact centers, communication servicesCloud services, sales, and marketing teams
Job FocusManaging AWS Connect contact centers and customer interactionsUnderstanding AWS cloud basics and promoting AWS services

Remote Amazon Aws Connect roles focus on managing AWS contact center solutions and customer interactions, requiring specialized certifications. In contrast, Remote Amazon Aws Cloud Practitioner positions involve understanding AWS cloud fundamentals, suitable for sales or marketing roles. Both are in the AWS ecosystem but serve different functions and skill sets.

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Remote Amazon Aws Connect jobs near you
AWS Connect Admin/IVR Developer-Remote

AWS Connect Admin/IVR Developer-Remote

NAVA Software Solutions

Houston, TX • On-site, Remote

Full-time

Posted 6 days ago

Job description

NAVA Software solutions is looking for a AWS Connect Admin/ IVR Developer
Details:
AWS Connect Admin/Developer(IVR)
Location: Remote
Duration: 6-12 months
Mandatory Skills: IVR Developer/Admin with recent AWS connect exp.
Job description:
Summary: An AWS Connect/IVR Developer & Admin responsible for designing, developing, and implementing cloud contact center solutions using Amazon Connect. The role involves integrating AWS Lambda and other AWS services to enhance customer and agent experiences, reducing average handle time (AHT) and improving efficiency.
Key Responsibilities:
  • Design and develop Omnichannel Contact Centers using Amazon Connect.
  • Create and configure Connect flows, routing profiles, queues, IVR callbacks, and voicemail services.
  • Integrate Amazon Connect with external CRMs like Salesforce to streamline customer service.
  • Develop and implement AWS Lambda functions to support Connect functionalities.
  • Use AWS services like S3, DynamoDB, and CloudWatch for backend integrations and data storage.
  • Automate provisioning and configuration management processes using Terraform or CloudFormation.
  • Work with customer interaction analysis tools like CTR and integrate speech-to-text analytics tools (e.g., Verint).
  • Optimize Connect instances by implementing best practices for call recordings, security, and routing strategies.

Required Skills:
  • Proficiency in Amazon Connect, AWS Lambda, and AWS infrastructure services (S3, DynamoDB, API Gateway).
  • Strong understanding of voice and chat flow development in AWS.
  • Hands-on experience with tools such as Terraform, CloudFormation for infrastructure automation.
  • Integration experience with third-party systems like Salesforce and CRM systems.
  • Proficiency in Node.js and Python for Lambda development.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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