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Remote Amazon Aws Connect Jobs (NOW HIRING)

NeuraFlash, Part of Accenture

AWS Solution Architect

Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash, Part of ... Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or ...

Amazon

Sr. PMT-ES, Amazon Connect Customer

Seattle, WA · On-site +1

$144K - $190K/yr

As part of the AWS Applied AI Solutions organization, we have a vision to provide business ... Amazon Connect is an innovative cloud-based contact center that enables businesses to deliver ...

STI

AWS expert

Hartford, CT/REMOTE Duration: 12+ Months The Connecticut Department of Social Services (DSS) is ... Evaluating the current system and defining the optimal Amazon Connect architecture. * Designing a ...

AHU Technologies, Inc.

Oversight Architect

$90 - $100/hr

Amazon AWS Certified TITLE: Oversight Architect LOCATION: Washington DC/Remote MINIMUM EDUCATION: Bachelor's degree in IT, related field, or equivalent experience. REQUIRED EXPERIENCE: 20 Years ...

Amazon

Sr. PMT-ES, Amazon Connect Customer

Seattle, WA · On-site +1

$144K - $190K/yr

As part of the AWS Applied AI Solutions organization, we have a vision to provide business ... Amazon Connect is an innovative cloud-based contact center that enables businesses to deliver ...

SmartIPlace

Amazon Connect Developer

Jacksonville, FL · Remote

$50 - $55/hr

We're looking for a skilled Amazon Connect Developer to join the Tampa Electric implementation team ... Oversee AWS Step Functions orchestration for transcription and analytics workflows, including wait ...

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All JobsAmazon Aws Connect JobsRemote Amazon Aws Connect Jobs

Remote Amazon Aws Connect information

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$35

$64

$84

How much do remote amazon aws connect jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote amazon aws connect in the United States is $64.42, according to ZipRecruiter salary data. Most workers in this role earn between $57.45 and $70.67 per hour, depending on experience, location, and employer.

What is a Remote Amazon AWS Connect?

A Remote Amazon AWS Connect job typically involves managing, configuring, or supporting Amazon Connect—a cloud-based contact center solution—while working from a remote location. Professionals in this role may be responsible for setting up call flows, integrating AWS services, troubleshooting issues, and optimizing customer experience. These jobs can be technical, such as cloud engineers or solution architects, or support-focused, like customer support specialists. Working remotely allows flexibility, as all tasks can be performed online via AWS's cloud platform. Knowledge of AWS services and customer service best practices is often required.

What are the key skills and qualifications needed to thrive as a Remote Amazon AWS Connect specialist?

To thrive as a Remote Amazon AWS Connect Specialist, you need expertise in cloud-based contact center solutions, AWS services (especially Amazon Connect), and experience with telephony or customer service platforms, often supported by AWS certifications. Familiarity with technical tools like AWS Lambda, S3, CloudWatch, and CRM integrations is typically required. Strong problem-solving skills, effective communication, and the ability to work independently are crucial soft skills for remote collaboration and client support. These competencies are vital for delivering scalable, reliable solutions and ensuring seamless customer experiences in a remote environment.

What are some common challenges faced by Remote Amazon AWS Connect specialists, and how can they be addressed?

Remote Amazon AWS Connect specialists often encounter challenges such as ensuring seamless integration with existing systems, managing secure access for distributed teams, and troubleshooting connectivity issues without on-site support. To address these, it's important to stay updated with AWS documentation, collaborate closely with IT teams, and leverage AWS support resources. Regular communication with stakeholders and proactive monitoring of system performance also help minimize disruptions and maintain high service quality.

What is the difference between Remote Amazon Aws Connect vs Remote Amazon Aws Cloud Practitioner?

AspectRemote Amazon Aws ConnectRemote Amazon Aws Cloud Practitioner
CertificationsAWS Certified Connect Specialist or relevant certificationsAWS Certified Cloud Practitioner
Work EnvironmentCustomer support, contact center, or communication-focused rolesCloud fundamentals, sales, or marketing roles
Industry UsageCustomer service, contact centers, communication servicesCloud services, sales, and marketing teams
Job FocusManaging AWS Connect contact centers and customer interactionsUnderstanding AWS cloud basics and promoting AWS services

Remote Amazon Aws Connect roles focus on managing AWS contact center solutions and customer interactions, requiring specialized certifications. In contrast, Remote Amazon Aws Cloud Practitioner positions involve understanding AWS cloud fundamentals, suitable for sales or marketing roles. Both are in the AWS ecosystem but serve different functions and skill sets.

More about Remote Amazon Aws Connect jobs

What cities are hiring for Remote Amazon Aws Connect jobs?

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What are the most commonly searched types of Amazon Aws Connect jobs?

The most popular types of Amazon Aws Connect jobs are:

What states have the most Remote Amazon Aws Connect jobs?

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What job categories do people searching Remote Amazon Aws Connect jobs look for?

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Remote Amazon Aws Connect jobs near you
Infographic showing various Remote Amazon Aws Connect job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 26% Part Time, and 9% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $133,999 per year, or $64.4 per hour.

AWS Solution Architect

NeuraFlash, Part of Accenture

Remote

Full-time

Re-posted 12 days ago

Job description

Why NeuraFlash, Part of Accenture:
At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.
AS AN AWS SOLUTION ARCHITECT, YOU WILL HAVE THE OPPORTUNITY TO:
  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash, Part of Accenture customers
  • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
  • Facilitate business process reviews to identify customer requirements and processes
  • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
  • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
  • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
  • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
  • Drive best practice contact center design into each and every aspect of solution delivery
  • Effectively manage all aspects of project and customer communications
  • Deliver customer end user training and documentation
  • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
  • Lead vision and strategy discussions with contact center and customer service leadership and management
QUALIFICATIONS:
  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
  • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
  • Contact Center architecture knowledge
  • Experience in technology/software sales, pre-sales, or consulting
  • Advanced knowledge of AWS services and cloud architecture
  • Salesforce knowledge and familiarity with Salesforce Service Cloud
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • Experience with WorkForce Management solutions
  • Experience working with outbound dialers and campaign management
  • Knowledge of software development methodologies such as Agile and Scrum
  • AWS Cloud Practitioner Certification
  • AWS Developer Associate Certification or Professional
  • AWS Solution Architect Certification or Professional
  • Salesforce Certified Administrator

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted on 05/08/2026 and open for at least 3 days.
California Annual Salary Range
$94,400 - $266,300 USD
Cleveland Annual Salary Range
$87,400 - $213,000 USD
Colorado Annual Salary Range
$94,400 - $230,000 USD
District of Columbia Annual Salary Range
$100,500 - $245,000 USD
Illinois Annual Salary Range
$87,400 - $230,000 USD
Maryland Annual Salary Range
$94,400 - $230,000 USD
Massachusetts Annual Salary Range
$94,400 - $245,000 USD
Minnesota Annual Salary Range
$94,400 - $230,000 USD
New York / New Jersey Annual Salary Range
$87,400 - $266,300 USD
Washington Annual Salary Range
$100,500 - $245,000 USD
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
What's it like to be a part of NeuraFlash, Part of Accenture?
  • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team.
  • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
  • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
  • Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
  • Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.

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