ZipRecruiter

Log In

1

Contract Amazon Aws Connect Jobs (NOW HIRING)

Krest Global Solutions

AWS Connect Developer

Dallas, TX · Remote

$60 - $65/hr

H1B, GC, USC Overview We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer ...

InstantServe LLC

AWS Connect Specialist

Washington, DC · On-site

Design, configure, and maintain Amazon Connect environments, including contact flows, routing profiles, queues, and user management. * Implement automation and customization using AWS services such ...

next page

Showing results 1-20

All JobsContract Amazon Aws Connect Jobs

Contract Amazon Aws Connect information

See salary details

$41K

$106K

$139K

How much do contract amazon aws connect jobs pay per year?

As of Jun 15, 2026, the average yearly pay for contract amazon aws connect in the United States is $106,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $119,000.00 per year, depending on experience, location, and employer.

What is the difference between Contract Amazon Aws Connect vs Cloud Support Engineer?

AspectContract Amazon Aws ConnectCloud Support Engineer
CertificationsAWS Certified Connect or related certifications often preferredAWS Certified Solutions Architect or similar certifications common
Work EnvironmentContract-based, client sites or remote, focused on AWS Connect servicesFull-time or contract, supporting cloud infrastructure and services
Employer & IndustryPrimarily in AWS-focused companies or consulting firmsTech companies, cloud service providers, or enterprise IT teams

Contract Amazon Aws Connect roles typically focus on implementing and supporting AWS Connect solutions on a contractual basis, often requiring specific AWS certifications. Cloud Support Engineers generally provide ongoing support for cloud infrastructure, including AWS services, and may hold broader certifications. Both roles involve working within cloud environments but differ mainly in employment type and scope of responsibilities.

More about Contract Amazon Aws Connect jobs
What cities are hiring for Contract Amazon Aws Connect jobs? Cities with the most Contract Amazon Aws Connect job openings:
What are the most commonly searched types of Amazon Aws Connect jobs? The most popular types of Amazon Aws Connect jobs are:
What states have the most Contract Amazon Aws Connect jobs? States with the most job openings for Contract Amazon Aws Connect jobs include:
What job categories do people searching Contract Amazon Aws Connect jobs look for? The top searched job categories for Contract Amazon Aws Connect jobs are:
Contract Amazon Aws Connect jobs near you
Infographic showing various Contract Amazon Aws Connect job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $106,034 per year, or $51 per hour.

AWS Connect Specialist

AHU Technologies Inc

Washington, DC • Hybrid

$81 - $90/hr

Full-time

Posted 29 days ago

Job description

TITLE: AWS Connect Specialist
LOCATION: Washington, DC/ Hybrid
Employment type: Contract w2/1099/C2C
MINIMUM EDUCATION: Bachelors degree in IT, related field, or equivalent experience.
REQUIRED EXPERIENCE: 6 years
INTERVIEWS: Webcam Only

Job Description:
The client is looking for a person who has a 5+ years of experience as a AWS Connect Specialist.
Employment type: Contract w2/1099/C2C
Responsibilities:
Working closely with the Office of the Chief Financial Officer (OCFO) and other District government stakeholders. The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment with business objectives.
Key Responsibilities:
1) Design and Configuration:
  • Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing based on business requirements.
  • Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions within Connect contact flows.
  • Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles.

2) Metrics and Reporting:
  • Ensure all metrics required for Key Performance Indicator (KPI) management are collected and available within AWS Connect.
  • Configure and maintain custom dashboards and reports in Amazon Connect and Amazon QuickSight for business units to monitor team performance.
  • Regularly review usage data from Amazon Connect's cloud monitoring tools, such as Amazon CloudWatch, and report findings to the supervisor.

3) Outbound Campaigns and Surveys:
  • Set up and manage outbound voice campaigns and customer surveys using Amazon Connect Outbound Campaigns and Contact Flows.
  • Ensure campaigns comply with relevant regulations, including managing caller ID settings, call times, and contact attempts.

4) Integration and Optimization:
  • Design and implement integrations between AWS Connect and other systems, including CRMs, using AWS Lambda and other AWS services.
  • Continuously review and enhance designs based on feedback to improve operational efficiency, reliability, and availability of the contact center.

5) Security and Compliance:
  • Collaborate with security staff and supervisors to document and implement processes and procedures that ensure AWS Connect comply with District, OCIO, and relevant security controls.
  • Apply appropriate change control and configuration management processes for all modifications to the production environment.

6) Troubleshooting and Support:
  • Identify and resolve technical issues related to the AWS Connect environment, providing timely updates to the supervisor.
  • Implement system revisions to maintain and improve overall performance.

Skills:
  • Hands on experience w/ Amazon Connect CCaaS , not AWS infrastructure. Required
  • Hands on AWS CI/CD experience to deploy code and customize AWS connect services. Required
  • Hands-on experience with Amazon Connect and other AWS cloud services is essential. Required 3 Years
  • Scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities. Required
  • Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration. Required 3 Years
  • In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management. Required
  • Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management. Required
  • Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3. Required
  • Workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem. Required
  • Bachelor's degree in Computer Science, Information Technology Engineering or a related field; The equivalent combination of education and experience. Required
  • AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform. Highly desired

Flexible work from home options available.