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Amazon Aws Connect Jobs (NOW HIRING)

AWS Connect Developer Location: Addison, TX (Hybrid) Duration: Contract-to-Hire Compensation: $60-65/hr W2 + Benefits Work Authorization: U.S. Citizen, Green Card Holder, or Authorized to Work in the ...

The ideal candidate will have strong expertise in Amazon Connect, Java or Node.js, RESTful APIs, AWS services, and microservices architecture within Agile development environments. Key ...

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AWS Connect developer

Dallas, TX · On-site

$45 - $52/hr

Strong hands experience with Amazon connect, including the contact flows, routing profiles, and integrations. Proficiency in Node.js and experience building RESTful APIs. Experience with AWS Lambda ...

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AWS Architect

Sacramento, CA · On-site

$70.50 - $92.50/hr

Key Responsibilities • Design and implement end-to-end architecture for Amazon Connect-based ... AWS Lambda, integrating with Connect contact flows for dynamic call handling, IVR logic, and CTI ...

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Amazon Aws Connect information

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How much do amazon aws connect jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for amazon aws connect in the United States is $64.42, according to ZipRecruiter salary data. Most workers in this role earn between $57.45 and $70.67 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working with Amazon AWS Connect?

In a role focusing on Amazon AWS Connect, your daily responsibilities often include configuring and managing Amazon Connect instances, troubleshooting technical issues, and integrating the platform with other cloud or on-premise business systems. You'll work closely with business stakeholders and IT teams to optimize call flows, enhance customer experience, and maintain compliance with security standards. Regular collaboration with software developers, network engineers, and support teams ensures solutions remain scalable and reliable. This dynamic environment provides opportunities to innovate and continuously improve contact center performance.

What are the key skills and qualifications needed to thrive in the Amazon AWS Connect position?

To excel in an Amazon AWS Connect position, a strong understanding of AWS cloud services, contact center infrastructure, and experience with system integration are essential, often supported by a relevant IT degree or certifications like AWS Certified Solutions Architect. Familiarity with tools like Amazon Connect, Lambda, S3, and integration with CRM or telephony systems is typically required. Excellent problem-solving abilities, communication skills, and a customer-focused mindset help professionals thrive in collaborative and fast-paced environments. These competencies ensure effective implementation, management, and optimization of cloud-based contact center solutions that align with business needs.

What is an Amazon AWS Connect?

An Amazon AWS Connect job typically involves working with Amazon Connect, a cloud-based contact center service. Responsibilities may include configuring and managing the service, integrating it with other AWS tools, optimizing call flows, and ensuring seamless customer interactions. Roles can range from solutions architects and developers to support engineers and business analysts, depending on the organization's needs. Familiarity with AWS services, VoIP, and automation tools is often required for these roles.

What is Amazon AWS Connect jobs?

Amazon AWS Connect jobs typically involve roles related to managing and supporting Amazon Connect, a cloud-based contact center service. These positions often require knowledge of cloud computing, customer service workflows, and AWS tools, and may include tasks such as system configuration, troubleshooting, and integration with other AWS services.
More about Amazon Aws Connect jobs
What are the most commonly searched types of Amazon Aws Connect jobs? The most popular types of Amazon Aws Connect jobs are:
What job categories do people searching Amazon Aws Connect jobs look for? The top searched job categories for Amazon Aws Connect jobs are:
Infographic showing various Amazon Aws Connect job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 27% Part Time, and 9% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $133,999 per year, or $64.4 per hour.

Senior AWS Connect Engineer

The Giant Bullseye

Saint Louis, MO

$101K - $139K/yr

Contractor

Re-posted 21 days ago


Job description

Job Summary:
We are seeking a highly skilled Senior AWS Connect Engineer to design, implement, and optimize cloud-based contact center solutions using Amazon Connect. The ideal candidate will have deep technical expertise in AWS services, experience building scalable and secure contact center platforms, and a strong understanding of healthcare compliance standards such as HIPAA.

Key Responsibilities:

  • Design, configure, and deploy Amazon Connect solutions including call flows, IVR, routing, and integrations

  • Implement and manage integrations with CRMs (e.g., Salesforce, Zendesk) and third-party applications

  • Leverage AWS services such as Lambda, Lex, Kinesis, DynamoDB, and S3 to build intelligent, automated workflows

  • Ensure solutions meet healthcare regulatory and compliance requirements (HIPAA, PHI handling)

  • Monitor, troubleshoot, and optimize performance, reliability, and security of contact center environments

  • Collaborate with product managers, business analysts, and operations teams to gather requirements and deliver scalable solutions

  • Provide technical leadership, mentor junior engineers, and contribute to best practices and standards

Required Skills & Qualifications:

  • 7+ years of experience in IT engineering with 3+ years in Amazon Connect or similar cloud contact center platforms

  • Strong hands-on expertise with AWS services including Lambda, CloudWatch, DynamoDB, S3, and API Gateway

  • Solid understanding of telephony, SIP, IVR design, and contact center operations

  • Proven experience in building secure, scalable, and highly available solutions

  • Strong troubleshooting, debugging, and problem-solving skills

  • Excellent communication and ability to work in cross-functional teams

Preferred Qualifications:

  • Experience in the healthcare industry with knowledge of HIPAA compliance and PHI data handling

  • Familiarity with AI/ML-powered features (chatbots, sentiment analysis, real-time analytics)

  • AWS certifications (Solutions Architect, SysOps, or Developer Associate/Professional)

  • Experience with Infrastructure as Code (CloudFormation, Terraform)

  • Exposure to omnichannel solutions (chat, email, SMS) integrated with Amazon Connect