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Agency Operations Manager Jobs (NOW HIRING)

Devoted

$110 - $150/hr

... Manager, Sales Agency OperationsApplylocations: Remote USAtime type: Full timeposted on: Posted Todayjob requisition id: R3487** *****A bit about this role**** You'll join our Agency Operations ...

New

Devoted Health

Senior Manager, Sales Agency Operations

$110K - $150K/yr

... Agency Operations & Partnerships team, the group behind the growth and distribution operations that have made Devoted the fastest-growing Medicare Advantage plan in the country. * As a Senior Manager ...

Owen Health Care

Operations Manager

Vauxhall, NJ · On-site

As the Operations Manager for Owen Health Care Inc., you will lead agency-wide operations, supervise multidisciplinary teams, and help drive strategic growth while ensuring the delivery of high ...

Owen Health Care

Operations Manager

Vauxhall, NJ · On-site

As the Operations Manager for Owen Health Care Inc., you will lead agency-wide operations, supervise multidisciplinary teams, and help drive strategic growth while ensuring the delivery of high ...

Owen Health Care

Operations Manager

Vauxhall, NJ · On-site

As the Operations Manager for Owen Health Care Inc., you will lead agency-wide operations, supervise multidisciplinary teams, and help drive strategic growth while ensuring the delivery of high ...

Owen Health Care

As the Operations Manager for Owen Health Care Inc., you will lead agency-wide operations, supervise multidisciplinary teams, and help drive strategic growth while ensuring the delivery of high ...

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Agency Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do agency operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for agency operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

Is agency operations manager a high paying job?

Agency operations managers typically earn a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management role with potential for higher compensation as responsibilities and expertise increase.

What cities are hiring for Agency Operations Manager jobs?

Cities with the most Agency Operations Manager job openings:

What states have the most Agency Operations Manager jobs?

States with the most job openings for Agency Operations Manager jobs include:

Agency Operations Manager jobs near you
Infographic showing various Agency Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Insurance Operations Manager

The Workplace Advisors

Rochester, NY • On-site

$80K - $100K/yr

Full-time

Re-posted 7 days ago

Job description

Insurance Operations Manager

Company Confidential


Company:


The company is a well-established, family-owned insurance agency in the greater Rochester, NY area, in business for over 100 years with an even 50/50 mix of personal and commercial lines. The agency is growing, has a close-knit team culture, and has recently remodeled their offices. 


Job Description:


Are you a knowledgeable, hands-on operations leader who enjoys building processes, coaching a team, and being the "go-to" person in a growing organization? The company is looking for a full-time Operations Manager to take day-to-day management off the owner's plate so they can focus on production and revenue growth. This role blends operations, HR, vendor/technology management, and project management, with real opportunity to shape how the agency runs.


Responsibilities: The candidate will:


  • Manage day-to-day agency operations, including workflow across both personal and commercial lines teams


  • Lead hiring, onboarding, offboarding, and general HR/company communications


  • Document and enforce standard operating procedures, and help build out an employee handbook


  • Manage vendor and carrier relationships, including meeting with carriers and organizing renewal/meeting conditions


  • Oversee agency technology platforms, including the management system and phone system, and serve as the point of contact with the IT provider


  • Lead cross-selling initiatives and project-manage growth programs across the agency


  • Enhance the overall customer experience in support of the agency's 90%+ client retention


  • Act as a vocal, culture-driving leader who can rally the team and run consistent, regular team meetings


  • Coach staff, address performance issues directly, and hold the team accountable to standards


  • Support servicing of some accounts and assist with prospect calls as needed to free up the owner for revenue generation


  • Track and report on book-of-business performance and measure agency processes to drive results


Requirements
Requirements: The candidate must:

  • Have experience in project management, insurance agency operations, or agency management


  • Be knowledgeable and confident, with the ability to build rapport and respect across a mixed team of tenured and newer staff


  • Be comfortable with technology and open to exploring new tools, including AI, to improve execution


  • Have strong communication skills, including the ability to have hard conversations when needed


  • Be curious and motivated, with a genuine openness to new approaches rather than "this is how we've always done it"


  • Be willing to work on-site