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Agency Operations Manager Jobs (NOW HIRING)

Blockskye

Manager, Agency Operations

The Manager, Agency Operations is a forward-thinking, strategic leader who will oversee a team of corporate travel counselors and operations specialists to ensure seamless service delivery while ...

ABCD & Company

Manager of Agency Operations

Rockville, MD · On-site

$60K - $70K/yr

The Manager of Agency Operations is responsible for the day-to-day functioning of the organization, ensuring that people, processes, and resources are aligned and working well. This role is hands-on ...

Confie

Agency Operations Associate

Baton Rouge, LA · On-site

$15.25 - $16.25/hr

... Agency Management System Records, balances, and reconciles funding payable from Premium Finance Analyzes and resolves customer account balances Compiles and distributes daily, weekly, and monthly ...

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How much do agency operations manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for agency operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does an Agency Operations Manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are some common challenges an Agency Operations Manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

What are the key skills and qualifications needed to thrive as an Agency Operations Manager, and why are they important?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.
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Agency Operations Manager jobs near you

Agency Operations Manager

Barbara Brown Allstate Insurance Agency

Homewood, IL • On-site

$65K - $90K/yr

Full-time

PTO

Posted 19 days ago

Job description

Barbara Brown Allstate Insurance Agency is a 37-year-old agency known for combining deep industry experience with a customer-first mindset. Our team operates with the understanding that responsiveness directly impacts our clients protection and peace of mind. We have created a culture where experience is valued, growth is encouraged, and responsibility is shared. Long-tenured team members bring unmatched knowledge and mentorship, while newer team members contribute fresh perspectives and energy. Collaboration and consistency define how we operate, especially during periods where the team comes together to deliver for our clients. Employees value the autonomy and trust they are given, the supportive, home-like team environment, and a culture that respects work-life balance while maintaining high performance standards.

Were seeking an Agency Operations Manager who is a strong leader, highly organized, and capable of driving performance in a fast-paced, service-focused environment. This role is responsible for overseeing daily operations, managing team performance, and ensuring the agency runs efficiently. You will work closely with leadership to support growth initiatives, improve processes, and maintain accountability across the team.

  • Base salary of $65,000 to $90,000 based on experience
  • Paid time off and paid holidays
  • Mon-Fri schedule with weekends off
  • Work-life balance and supportive team culture
  • Office snacks, coffee, and a professional work environment

If you are a results-driven leader who thrives on accountability, operational excellence, and building high-performing teams, apply today!


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Work-Life Balance

Holidays Off

Office Snacks and Coffee


Responsibilities
  • Manage and track team performance metrics and KPIs
  • Lead daily huddles, reporting, and accountability check-ins
  • Oversee day-to-day agency operations
  • Partner with sales leadership to drive growth initiatives
  • Identify inefficiencies and implement process improvements
  • Monitor and enhance customer experience and responsiveness
  • Ensure team alignment with agency goals and standards

Requirements
  • 1+ years of management experience
  • Prior experience in the Insurance industry is required
  • Knowledge of Allstate company systems is a PLUS
  • Proven ability to lead teams in a fast-paced environment
  • Strong strategic planning and execution skills
  • Experience managing performance metrics and operations
  • Strong leadership and team development skills
  • Ability to manage multiple initiatives and priorities