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Agency Operations Manager Jobs (NOW HIRING)

Adobe

Agency Operations Manager

San Jose, CA · On-site

The Opportunity The Agency Operations Manager supports Adobe's Agency Management function by driving the operational processes, financial administration, reporting, and governance activities that ...

Adobe, Inc.

Agency Operations Manager

San Jose, CA · On-site

The Opportunity The Agency Operations Manager supports Adobe's Agency Management function by driving the operational processes, financial administration, reporting, and governance activities that ...

Wilhelm

Agency Operations Manager

Lakewood, NJ · On-site

The Agency Operations Manager is responsible for building and leading a high-performing Commercial Lines operation by developing people, optimizing processes, and driving operational excellence. This ...

Wilhelm

Agency Operations Manager

Lakewood, NJ · On-site

The Agency Operations Manager is responsible for building and leading a high-performing Commercial Lines operation by developing people, optimizing processes, and driving operational excellence. This ...

Adobe

Agency Operations Manager

San Francisco, CA · On-site

The Opportunity The Agency Operations Manager supports Adobe's Agency Management function by driving the operational processes, financial administration, reporting, and governance activities that ...

Adobe

Agency Operations Manager

Los Angeles, CA · On-site

The Opportunity The Agency Operations Manager supports Adobe's Agency Management function by driving the operational processes, financial administration, reporting, and governance activities that ...

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Agency Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do agency operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for agency operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

Is agency operations manager a high paying job?

Agency operations managers typically earn a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management role with potential for higher compensation as responsibilities and expertise increase.

What cities are hiring for Agency Operations Manager jobs?

Cities with the most Agency Operations Manager job openings:

What states have the most Agency Operations Manager jobs?

States with the most job openings for Agency Operations Manager jobs include:

Agency Operations Manager jobs near you
Infographic showing various Agency Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Agency Operations Manager

Adobe

San Jose, CA • On-site

Full-time

Posted 12 days ago

Adobe rating

8.9

Company rating: 8.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

39th of 247 rated software companies

Job description

The Opportunity

The Agency Operations Manager supports Adobe's Agency Management function by driving the operational processes, financial administration, reporting, and governance activities that enable successful partnerships with Adobe's creative agency ecosystem.

This role serves as the connective tissue between Agency Management, Finance, Procurement, the Legal department, Customer Marketing, the Studio, and agency partners. The ideal candidate understands how creative agencies operate and enjoys bringing structure, organization, and accountability to complex workflows.

This position is designed to support the Agency Management team by owning the operational aspects of agency relationships, allowing the Group Manager and Agency Leads to focus on strategy, partner management, agency performance, and organizational planning. This role reports to the Group Manager, Agency Management.

What You'll Do

Agency Governance & Operations

  • Manage day-to-day agency administration and operational processes.
  • Maintain agency rosters, staffing trackers, organizational charts, and onboarding documentation.
  • Coordinate agency onboarding and offboarding activities.
  • Manage access requests and system setup, including LDAP and other required tools.
  • Support agency compliance and documentation requirements.
  • Maintain agency contact directories and knowledge repositories.

Financial Management & Contract Support

  • Support agency budget tracking, invoicing, purchase orders, and financial reconciliation.
  • Coordinate with Finance, Procurement, and agency teams to resolve billing questions.
  • Maintain agency utilization reports, staffing reports, and budget trackers.
  • Gather scope inputs from business teams to support SOW development and agency planning.
  • Assist with quarterly and annual agency budgeting processes.

Agency Performance & Reporting

  • Support agency scorecard and feedback collection processes.
  • Consolidate partner feedback and agency performance data.
  • Maintain reporting dashboards related to agency utilization, performance, spend, and staffing.
  • Assist with agency evaluations, agency reviews, and onboarding of new creative partners.
  • Help find ways to improve agency performance, operational efficiency, and partnership effectiveness.

Agency Planning & Portfolio Support

  • Support annual planning and quarterly planning exercises.
  • Coordinate information gathering across Marketing, Studio, Finance, Procurement, and agency partners.
  • Track agency capacity, staffing changes, and resource allocations.

Cross-Functional Collaboration

  • Partner closely with Finance, Procurement, Legal, Customer Marketing, Studio, and agency teams.
  • Ensure team members have timely access to information required for planning and decision-making.
  • Help establish and maintain scalable ways of working across Adobe and agency partners.

What you need to succeed

  • 5+ years of experience in account management, program management, agency operations, marketing operations, vendor management, or a related field.
  • Strong organizational and project coordination skills.
  • Experience managing budgets, invoices, purchase orders, or financial tracking.
  • Experience working in highly cross-functional environments.
  • Strong analytical and reporting skills.
  • Excellent written and verbal communication skills.

Preferred

  • Experience working at a creative, marketing, or marketing agency. Alternatively, experience supporting creative agency relationships from the client side.
  • Familiarity with creative development, content production, and campaign execution workflows.
  • Understanding of agency retainers, staffing models, scopes of work, and resource planning.
  • Experience with enterprise workflow and planning tools.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.


Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $98,800 -- $202,250 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $139,700 - $202,250

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What Adobe employees say

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About Adobe

Sourced by ZipRecruiter

Adobe for All is our vision to advance diversity, equity, and inclusion (DEI) across our company and in our communities. We’re focused on creating a more diverse and inclusive workforce; unleashing the full potential of every employee; and driving meaningful impact for Adobe, our industry, and society at large. Creativity has the power to unite us and inspire us to change the world. Through a vision we call Creativity for All, we’re empowering millions of people of all ages and backgrounds to express themselves, reach their full potential, and share their diverse perspectives with the world. We’re committed to advancing the responsible use of technology and driving a positive environmental impact through sustainability and climate action. Our innovations are making a significant impact across AI ethics, security, privacy, trust and safety, accessibility, and sustainability.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1982

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