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Agency Operations Manager Jobs (NOW HIRING)

Insurance Agency Operations Manager Location: Cedar Rapids, IA | Primarily In-Office with Hybrid Flexibility Type: Full-Time, Exempt Salary: $90,000-$110,000, based on experience A well-established ...

Insurance Agency Operations Manager Location: Cedar Rapids, IA | Primarily In-Office with Hybrid Flexibility Type: Full-Time, Exempt Salary: $90,000-$110,000, based on experience A well-established ...

Salary: $85,000 - $115,000/year, dependent on experience Insurance Agency Operations Manager Location: Cedar Rapids, IA | Primarily In-Office with Hybrid Flexibility Type: Full-Time, Exempt Salary ...

As the Operations Manager for Owen Health Care Inc., you will lead agency-wide operations, supervise multidisciplinary teams, and help drive strategic growth while ensuring the delivery of high ...

As the Operations Manager for Owen Health Care Inc., you will lead agency-wide operations, supervise multidisciplinary teams, and help drive strategic growth while ensuring the delivery of high ...

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Agency Operations Manager information

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$31K

$63.5K

$118.5K

How much do agency operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for agency operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.
What cities are hiring for Agency Operations Manager jobs? Cities with the most Agency Operations Manager job openings:
What states have the most Agency Operations Manager jobs? States with the most job openings for Agency Operations Manager jobs include:
Infographic showing various Agency Operations Manager job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Agency Operations Manager

Criterion Executive Search, Inc.

Bonita Springs, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Insurance Operations Manager | SWFL | Great Opportunity for a Senior AM or AE Ready to Lead


A growing independent insurance agency in Southwest Florida is looking to bring on an Agency Manager to lead their service team.

This could be a great fit for a Senior Commercial Lines Account Manager or experienced AE who has been looking to take the next step into leadership. Open to relocating someone from out of the area to the Gulf Coast.


You’ll be responsible for leading and developing a team of Account Managers, improving workflows, and helping solve day-to-day operational challenges. The agency is looking for someone with strong independent agency experience and some leadership experience...even if that experience has been training, mentoring, or supervising a small team.


A few highlights:

  • Lead a team of Commercial & Personal Lines Account Managers
  • No book of business to manage
  • Focus on leadership, workflow, and service operations
  • AMS360 experience highly preferred
  • Growing independent agency with consistent year-over-year growth
  • Excellent benefits package including health, dental, vision, life, and short-term disability
  • Employer retirement match
  • Bonus potential


If you're an experienced insurance professional who has been thinking about moving into a leadership role, this could be a great opportunity to make that transition without having to build or manage a book of business.


Interested? Apply here or send me a message and I’m happy to share more details.