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Agency Operations Manager Jobs in Tennessee (NOW HIRING)

HEXPOL

Operations Manager

Dyersburg, TN · On-site

Perform any other project/task as assigned by Management. Qualifications * Bachelor's Degree in ... We do not engage with agencies without a current, signed agreement in place. Any resume submitted ...

HEXPOL

Operations Manager

Dyersburg, TN

Perform any other project/task as assigned by Management. * Bachelor's Degree in Business ... We do not engage with agencies without a current, signed agreement in place. Any resume submitted ...

HEXPOL

Operations Manager

Dyersburg, TN

Perform any other project/task as assigned by Management. Qualifications * Bachelor's Degree in ... We do not engage with agencies without a current, signed agreement in place. Any resume submitted ...

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All JobsAgency Operations JobsAgency Operations Manager JobsAgency Operations Manager Jobs in Tennessee

Agency Operations Manager information

See Tennessee salary details

$28.1K

$57.6K

$107.6K

How much do agency operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for agency operations manager in Tennessee is $57,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.
What cities in Tennessee are hiring for Agency Operations Manager jobs? Cities in Tennessee with the most Agency Operations Manager job openings:
Agency Operations Manager jobs near you
Infographic showing various Agency Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,594 per year, or $27.7 per hour.

Marketing Operations Manager

Breakout Operations, LLC

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Breakout Escape Games is looking for a highly organized, execution-focused Marketing Operations Manager to help drive marketing execution across 30+ locations nationwide.
This role is the operational engine behind our marketing team - owning campaign execution, email/SMS deployment, marketing systems, listings management, vendor coordination, and store communication and marketing support.
We're looking for someone who thrives in fast-moving environments, loves keeping things organized, and takes pride in making sure nothing falls through the cracks.
This role requires someone who can take ownership quickly, manage multiple moving pieces at once, and operate with a high level of follow-through and accountability.
Responsibilities
Marketing Campaign Execution
  • Manage execution of promotions, launches, and seasonal campaigns
  • Own the marketing calendar and ensure deadlines are met
  • Coordinate deliverables across internal teams, vendors, and locations
  • Ensure campaigns launch accurately and consistently

Email & SMS Marketing
  • Build and deploy company-wide email and SMS campaigns
  • Manage automated flows and campaign scheduling
  • Coordinate audience segmentation and targeting
  • Monitor campaign performance and identify opportunities for improvement

Platform & System Management
  • Manage marketing-related setup within Resova and related platforms
  • Configure promo codes, pricing settings, waiver messaging, and upsells
  • Coordinate setup for new room launches and promotions

Website & Digital Coordination
  • Coordinate homepage banners, room pages, promotions, and announcements
  • Work with web and creative vendors to maintain accurate website content

Listings & Reputation Management
  • Maintain business listings across Google, Yelp, Apple Maps, TripAdvisor, Bing, and SOCi
  • Update hours, photos, closures, and location information
  • Review and approve guest review responses

Store Communication & Support
  • Serve as a marketing contact for store leadership teams
  • Communicate promotions, launches, and campaign details
  • Coordinate ordering of signage and in-store marketing materials
  • Help maintain consistency across all locations

Vendor Coordination
  • Manage day-to-day communication with agency and platform partners
  • Track timelines, approvals, and deliverables
  • Keep projects moving forward and organized

Process Improvement & AI
  • Improve workflows, systems, and documentation
  • Use AI and automation tools to improve efficiency and organization
  • Help streamline repetitive tasks and operational processes

Qualifications
  • 3+ years of experience in marketing operations, project coordination, marketing execution, or similar operational roles
  • Strong organizational and project management skills
  • Comfortable managing multiple projects and deadlines simultaneously
  • Strong communication, follow-through, and attention to detail
  • Experience working with vendors, agencies, or external partners
  • Tech-savvy and quick to learn new systems and platforms
  • Ability to work independently while staying highly collaborative

Preferred Experience
Experience with platforms such as:
  • Google Business Profile
  • Meta Ads Manager
  • Attentive or similar email/SMS platforms
  • SOCi or listings/reputation tools
  • Marketing automation systems

Multi-location, franchise, hospitality, entertainment, or operational support experience is a plus.
What We're Looking For
  • Highly organized and detail-oriented
  • Strong sense of ownership and accountability
  • Calm under pressure and adaptable in fast-paced environments
  • A proactive problem solver who follows through
  • Comfortable coordinating across teams, vendors, and locations
  • Someone who naturally creates order and efficiency
  • Positive attitude and sense of humor

About Breakout Escape Games
Breakout Escape Games creates immersive entertainment experiences for families, friends, and teams across the country. With 30+ locations nationwide, our mission is simple:
Escape Ordinary
We're building a team of people who care deeply about execution, guest experience, creativity, and continuous improvement.
Breakout Operations LLC
Breakout Operations LLC provides a real-life escape room adventure for small groups. Our business model is simple - provide a great environment for a group of friends, family, or coworkers to escape from the room before time runs out. This includes solving puzzles, cracking codes, finding hidden items, and more in order to escape. Our core values are "do good" - "be better" - "have fun"
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