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Agency Operations Manager Jobs in Tennessee (NOW HIRING)

Perform any other project/task as assigned by Management. Qualifications * Bachelor's Degree in ... We do not engage with agencies without a current, signed agreement in place. Any resume submitted ...

Ensure compliance with agency, investor, federal, and state lending guidelines. * Track operational ... Previous leadership or people management experience. * Strong understanding of the complete ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

Showing results 21-40

Agency Operations Manager information

See Tennessee salary details

$28.1K

$57.6K

$107.6K

How much do agency operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for agency operations manager in Tennessee is $57,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

Is agency operations manager a high paying job?

Agency operations managers typically earn a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management role with potential for higher compensation as responsibilities and expertise increase.

What cities in Tennessee are hiring for Agency Operations Manager jobs?

Cities in Tennessee with the most Agency Operations Manager job openings:

Infographic showing various Agency Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,594 per year, or $27.7 per hour.

Agency Relations Manager

Safepoint MGA, LLC

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Key responsibilities

  • Scout and identify potential agencies for specific insurance programs.

  • Develop and implement marketing strategies to attract and retain new agency business.

  • Build and maintain agency relationships through face-to-face meetings, trade shows, and strategic planning.


Job description

Job description

Safepoint Insurance is an admitted Property and Casualty insurance carrier based in Tampa, FL. We are looking for an Agency Relations Manager to build and maintain agency relationships throughout the state of Tennessee.
This position is based in your home office. This role will require the ability to commute at least 50-70 miles within the assigned territory.

Job Summary

The Agency Relations Manager will grow and develop a profitable territory within an assigned
region. Optimize growth potential of independent agents while prospecting new agencies.
Develop competitor intelligence, collaborate with team members on product, pricing, and agency
management decisions. The ideal candidate must have excellent communication and presentation
skills, a persistent nature, impeccable interpersonal skills, and friendly attitude.

Duties and responsibilities

  • Scouts and identifies potential agencies for specific insurance programs.
  • Identifies agencies interests and ability to grow and motivates agents to succeed. 
  • Initiates systematic marketing processes within each agency to attract and retain new business. 
  • Designs and implements strategies for effective marketing and sales of insurance contracts.
  • Represent company at trade association meetings to promote products.
  • Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for agreed upon actions. 
  • Effectively understands and adjusts sales approach to support operational differences between small and large agencies. 
  • Possess a strong acumen of influencing the sale of Safepoint products through our agency distribution. 
  • Articulate a sales process that is solution oriented, aligning Safepoint’s features, benefits, and solutions to agency needs. 
  • Initiates a high level of consistent follow-up and follow-through with agents and team members. 
  • Proactively develops business solutions to achieve territory objectives. 
  • Maintains flexibility in working with all social styles. 
  • Develops collaborative strategic agency management plans with agencies, to achieve mutual business objectives.
  • Prioritize and maximize time and resources to support key focus and responsibilities necessary to achieve success. 
  • Stays current on product and pricing changes. Articulates company position and seeks out business with appropriate agencies to meet Company objectives. 
  • Expand presence in the marketplace using insurance industry association trade shows and events. 
  • Other tasks and projects as may be assigned

Essential Functions

  • Ability to travel/drive throughout the assigned territory to conduct face to face meetings with existing agents, prospective agents, and attend trade shows and events.
  • Ability to create and execute strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed. 
  • Ability to execute the sales strategy of growing Safepoint’s market share in the territory by appointing and coaching new agents. 
  • Ability to develop and maintain current knowledge of Safepoint’s and agencies’ computers systems. 
  • Ability to stay current on company’s product and pricing changes.

Qualifications

  • Bachelor’s degree in business administration, marketing, or related field
  • Successful previous experience as an Insurance Sales Representative or Sales Coordinator for more than 3 years
  • In-depth Property and Casualty Insurance industry knowledge, including vehicle, home, business, fire, life, property, and bonds
  • Strong understanding of Personal and Commercial Lines underwriting guidelines
  • 3 – 5 years of previous account management and customer service experience
  • The ability to establish and maintain professional networks
  • Applicable valid resident Property & Casualty and/or Excess and Surplus licensure, as well as reciprocal licensure for applicable states
  • Valid Driver’s License
  • Excellent oral and written communication and presentation skills
  • Strong computer skills 
  • Excellent organizational and time management skills
Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work authorization processes now or in the future, including H-1B, OPT, STEM OPT, CPT, J-1, etc.
 

Compensation and Benefits

We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:

  • Market Competitive Wages, PLUS car allowance, and discretionary quarterly bonus program
  • Prof. Development and Educational Assistance Programs
  • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
  • Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
  • Company Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vison Insurance
  • Short and Long Term Disability Insurance
  • Flexible Spending Accounts with Company Contribution
  • Health Savings Accounts with Company Contribution
  • Employee Life and AD&D Insurance
  • Dependent Life and AD&D Insurance
  • Company paid AAA Membership
  • Company paid Identity Theft Protection
  • Other Ancillary Insurance Benefit Programs
  • And more…

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.
Safepoint MGA participates in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

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