Agency Operations Manager Jobs in Boston, MA (NOW HIRING)

Company Description
Present in over 100 countries and employing nearly 80,000 professionals, Publicis Groupe is the third largest communications group in the world. Publicis Groupe is listed on the Euronext Paris [FR0000130577] and is part of the CAC 40 index. Active across the entire value chain, Publicis Groupe offers its major clients a transversal, unified and fluid model allowing them access to all the Groupe's tools and expertise around the world through the mantra "The Power of One."
Overview
Our Agency Operations team is passionate about process, optimization and streamlining to ensure that all facets of our complex, Power of One internal team operates as cohesively as possible and within compliance of a one of our largest clients
To help with this, we're looking for an ambitious Associate - a motivated, operationally-focused project manager with the ability and desire to work both independently and collaboratively to support large cross-capability teams. As an Associate, you will not only help to support processes that allow our internal teams to operate efficiently and cohesively but also have the opportunity to enhance those processes, as our team is always looking for ways to improve and optimize. To succeed, you will need to be proactive, have a passion for process and organization, display an unwavering attention to detail, and exercise excellent communication skills.
Responsibilities
As an Associate on the Agency Operations team, you will:

• Work in partnership with internal Agency Operations team members, as well as cross-agency partners on initiatives aimed at streamlining processes and creating efficiencies to help the collective team operate as smoothly and successfully as possible.
• Gain an in-depth knowledge and understanding of the on/off-boarding processes for the team across many different agencies, offices and countries, with a particular emphasis on new hires & terms/transfers onto and off of the account as you will manage and maintain the Org Chart - a cross-capability collaboration that you will own.
• Manage the outreach, tracking and troubleshooting of the compliance training program, to ensure that our teams meet all required standards.
• Assist with requests from client Senior Leadership, offering exposure to those at the client at the highest levels.
• Demonstrate strong written and oral skills.

Day-to-day, your role includes:

• Contributing to the development of methodologies, standards and best practices to streamline processes and create efficiencies for the internal team as a whole.
• Effectively handling risk, escalating when needed and assisting the team in resolution.
• Experiencing something new every day.

Qualifications
We're looking for strong, impactful work experience, which typically includes:

• A four-year degree
• 1-3 years of Business Operations, Project Management, Marketing or related experience
• Working knowledge of enterprise tools (Excel, PowerPoint, Teams, )

You are the right person if you:

• Demonstrate grit and extreme ownership
• Exude positivity
• Aren't afraid to share your ideas
• Meet problems head-on and view them as opportunities
• Are self-reliant, motivated and proactive
• Have the ability to work both independently and cross-collaboratively
• Communicate fearlessly

Additional Information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.
Compensation Range: $49,305 - $68,530 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/16/25.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: USD $49,305.00 - USD $68,530.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 1/15/2026.