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Agency Operations Manager Jobs in Worcester, MA (NOW HIRING)

Staffingine LLC

Operations Manager

Ayer, MA · On-site

Job Title: Operations Manager Job Location: Ayer, MA Job Type: Full Time * Manage affordable ... Work with developers, municipal agencies, and state housing programs. * Lead day-to-day office ...

Steris Corporation

Operations Manager

Northborough, MA · On-site

Position Summary The Operations Manager (Production Manager) leads a team that can be comprised of ... agencies in response to job postings. Pay range for this opportunity is $105,000 - $125,000. This ...

Walgreens

Pharmacy Operations Manager

Woonsocket, RI · On-site

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

Walgreens

Pharmacy Operations Manager

Townsend, MA · On-site

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

Walgreens

Pharmacy Operations Manager

Townsend, MA

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

SharkNinja

Manager, Media Operations (US)

Needham, MA · On-site

The Manager, Media Operations serves as an operational partner to media, analytics, technology, and agency teams by supporting campaign trafficking, naming conventions, data quality, tagging ...

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Agency Operations Manager information

See Worcester, MA salary details

$30.9K

$63.3K

$118.2K

How much do agency operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for agency operations manager in Worcester, MA is $63,301.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,300.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.
What cities near Worcester, MA are hiring for Agency Operations Manager jobs? Cities near Worcester, MA with the most Agency Operations Manager job openings:
Agency Operations Manager jobs near you

Operations Manager

Staffingine LLC

Ayer, MA • On-site

Full-time

Re-posted 6 days ago

Job description

Job Title: Operations Manager 
Job Location: Ayer, MA 
Job Type:  Full Time

Job Description:  

  • Manage affordable housing project workflows, including permitting coordination, application setup, lottery management, and applicant qualification. 

  • Work with developers, municipal agencies, and state housing programs. 

  • Lead day-to-day office operations and ensure smooth workflow across the organization. 

  • Supervise two office staff members and provide daily direction and support. 

  • Improve internal systems, processes, and operational efficiency. 

  • Apply affordable housing regulations and ensure compliance with state and municipal requirements. 

  • Maintain accurate documentation, reporting, and recordkeeping. 

  • Oversee ongoing monitoring of affordable rental units. 

  • Support marketing efforts for housing lotteries and compliance programs. 

  • Provide timely and professional communication to applicants, clients, and town officials.