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Agency Operations Manager Jobs in Worcester, MA (NOW HIRING)

Massgeneralbrigham

Operations Supervisor, NFS

Newton, MA

$19.81 - $28.30/hr

... agency requirements. -Recruit, train, and supervise food service staff, ensuring they are ... Yes Licenses and Credentials Experience Food Service Experience 5-7 years preferred and Management ...

Mass General Brigham

Operations Supervisor, NFS

Newton, MA · On-site

$19.81 - $28.30/hr

... agency requirements. -Recruit, train, and supervise food service staff, ensuring they are ... Yes Licenses and Credentials Experience Food Service Experience 5-7 years preferred and Management ...

Haffner's

Seasonal Oil or Propane Driver

Ayer, MA · On-site

$27 - $35/hr

... Manager/Operations Manager. * Inspects and maintains delivery trucks, including: * Thorough, regular pre-trip inspections as required by state and Federal agencies (DOT, FMCSA), to be documented ...

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Haffner's

Seasonal Oil or Propane Driver

East Templeton, MA · On-site

$27 - $35/hr

... Manager/Operations Manager. * Inspects and maintains delivery trucks, including: * Thorough, regular pre-trip inspections as required by state and Federal agencies (DOT, FMCSA), to be documented ...

New

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All JobsAgency Operations JobsAgency Operations Manager JobsAgency Operations Manager Jobs in Worcester, MA

Agency Operations Manager information

See Worcester, MA salary details

$30.9K

$63.2K

$118.1K

How much do agency operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for agency operations manager in Worcester, MA is $63,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,200.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

Is agency operations manager a high paying job?

Agency operations managers typically earn a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management role with potential for higher compensation as responsibilities and expertise increase.

What cities near Worcester, MA are hiring for Agency Operations Manager jobs?

Cities near Worcester, MA with the most Agency Operations Manager job openings:

Agency Operations Manager jobs near you

Personal Lines Account Manager

Edwin J Stochaj Insurance Agency

Dudley, MA • On-site

$46K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

PERSONAL LINES ACCOUNT MANAGER- DUDLEY MA- E.J. STOCHAJ INSURANCE AGENCY INC.
Our steadily growing, independent insurance agency in Dudley, MA has a unique opportunity for the right candidate!
Responsibilities include commercial sales both inside and outside the office and service of commercial lines insurance policies, ability to resolve client concerns and issues, account round and cross sell on existing accounts. Our agency has access to all major carriers as well as most mutual carriers who conduct business in Massachusetts and Connecticut. We offer excellent pay, as well as a comprehensive benefit package which includes, Health, life, STD, LTD, 401K, Vision, Dental, paid holidays, remote work on snow days and Full support from the agency owner and firms operation manager!
MA Property and Casualty License is a plus but not required, thorough knowledge of commercial lines coverages and markets, experience servicing personal accounts within an insurance agency, must have working knowledge of insurance agency management software, insurance rating Software and Microsoft Office, AMS 360 insurance agency management system experience is a plus.
Why Stochaj Insurance?
• Competitive Salary
• Attractive Commission program
• Paid Holidays
• Paid Time Off
• Health Insurance
• Life Insurance, Short and Long-Term Disability and 401K
Job Type: Full-time