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Agency Operations Manager Jobs in Boston, MA (NOW HIRING)

STV is seeking a Senior Engineering Operations Manager to serve as a trusted operations leader and ... This highly consultative role partners directly with agency leadership to guide operational ...

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Operations & Client Care Manager Job Type: Part-Time Pay: $28.00-$35.00 per hour (based on ... About Prestige Healthcare Prestige Healthcare is a non-medical home care agency committed to ...

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Operations & Client Care Manager Job Type: Part-Time Pay: $28.00-$35.00 per hour (based on ... About Prestige Healthcare Prestige Healthcare is a non-medical home care agency committed to ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

Showing results 21-40

Agency Operations Manager information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do agency operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for agency operations manager in Boston, MA is $68,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.
What cities near Boston, MA are hiring for Agency Operations Manager jobs? Cities near Boston, MA with the most Agency Operations Manager job openings:
Infographic showing various Agency Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,935 per year, or $33.1 per hour.

Retail Operations Manager

White Elephant Resorts

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

White Elephant Resorts is seeking a highly organized, creative, and hands-on Retail Operations Manager to support and grow our retail business across our iconic resort destinations in Nantucket, Palm Beach and Aspen along with our online storefront.

*Position can be based in either Boston or Nantucket and involves travel

This is an exciting opportunity for someone who thrives in a fast-paced, collaborative environment and loves blending operations, merchandising, e-commerce, and brand storytelling.

As Retail Operations Manager, you’ll oversee the day-to-day execution of retail initiatives across multiple luxury properties while helping shape a cohesive and elevated brand experience both in-store and online.

Key responsibilities include:

  • Managing retail operations across Nantucket, Palm Beach, Aspen, and e-commerce platforms
  • Coordinating seasonal store setups, merchandising refreshes, and inventory management
  • Maintaining and updating Shopify product listings, collections, imagery, and online merchandising
  • Supporting product launches, promotions, and retail marketing initiatives
  • Partnering with creative, marketing, social media, hotel operations, and finance teams
  • Coordinating with vendors, logistics partners, photographers, and external agencies
  • Assisting with photoshoots, creative productions, and special retail projects
  • Helping identify operational improvements that enhance retail performance and guest experience

We’re seeking someone who is equal parts organized operator and creative problem-solver.

Qualifications:

  • 2+ years of experience in retail operations, merchandising, e-commerce, project management, or a related field
  • Strong organizational skills with exceptional attention to detail
  • Ability to manage multiple priorities in a dynamic environment
  • Excellent communication and project coordination skills
  • Experience with Shopify and inventory management systems preferred
  • Background in luxury hospitality, retail, fashion, or lifestyle brands is a plus
  • Positive, team-oriented attitude with a hands-on approach
  • Willingness to travel seasonally to Nantucket and occasionally to Palm Beach and Aspen

Why Join White Elephant Resorts?

At White Elephant Resorts, we create exceptional guest experiences rooted in timeless style, hospitality, and thoughtful design. This role offers the opportunity to work across some of the most beautiful luxury destinations while contributing to a growing lifestyle and retail brand.

Rated by The Boston Globe as one of the Top Places to Work in Massachusetts, White Elephant Resorts is a collection of elite properties which includes White Elephant Nantucket, White Elephant Palm Beach, The Wauwinet, Jared Coffin House, The Cottages at Nantucket Boat Basin, Nantucket Boat Basin and White Elephant Aspen.

White Elephant Resorts is a premier employer with spectacular benefits and compensation, including a competitive salary and bonus package; health, vision and dental; paid vacation; vested 401(K) plan; life insurance; long term care; health club reimbursement; dining, retail and hotel discounts and much more.

Apply today and help shape the future of retail at White Elephant Resorts.