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Afternoon Customer Service Representative Jobs (NOW HIRING)

Kenl-Inn

Customer Service Representative

Lincoln, NE · On-site

Salary: $15-$17/hr Customer Service Representative The Customer Service Representative serves as ... Closing Shift Part Time or Full Time Positions Mid-afternoon to early evening with shift ending ...

Peakzi

Part-Time Customer Service Rep

Norwood, MA · On-site

$22 - $27/hr

Part-Time Customer Service Rep / Inside Sales Norwood, MA | Part-Time | 2:00 PM - 6:00 PM Great ... What's In It for You • Flexible afternoon hours (2:00 PM - 6:00 PM) -- perfect for working around ...

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Afternoon Customer Service Representative information

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How much do afternoon customer service representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for afternoon customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Afternoon Customer Service Representative do?

An Afternoon Customer Service Representative assists customers with their inquiries, complaints, or service requests during afternoon shifts, typically from midday to early evening. They handle phone calls, emails, or in-person interactions, provide information about products or services, and resolve issues to ensure customer satisfaction. These representatives may also process orders, update customer records, and escalate complex problems to supervisors when necessary. Their role is crucial for businesses that offer extended or after-hours support to meet customer needs.

What are the typical challenges faced by Afternoon Customer Service Representatives, and how can they be managed effectively?

Afternoon Customer Service Representatives often handle a higher volume of inquiries as customer traffic can peak during these hours. This may lead to managing multiple requests simultaneously and addressing issues that have escalated throughout the day. Staying organized, remaining calm under pressure, and utilizing available support tools can help manage these challenges effectively. Additionally, strong communication with team members during shift transitions ensures a smooth handover and continuity in customer support.

What are the key skills and qualifications needed to thrive as an Afternoon Customer Service Representative, and why are they important?

To thrive as an Afternoon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is typically required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and handling challenging interactions. These competencies ensure efficient issue resolution, customer satisfaction, and effective service during high-traffic afternoon hours.
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Afternoon Customer Service Representative jobs near you

Afternoon | Customer Service

Nebraska Crossing

Gretna, NE • On-site

$15/hr

Part-time

Posted 9 days ago

Be an early applicant

Job description

Stores Hiring: Express, Polo Ralph Lauren, Cold Stone Creamery, LOFT, Cole Haan, H&M, LIDS and many others.
Exciting Job Opportunities at Nebraska Crossing - Apply Now!
Are you ready for a fantastic career opportunity? Applying with us is like casting a wide net – a single application opens doors to 75 of our esteemed employers at Nebraska Crossing!
Here's what you can expect:
Quick Response: You'll hear from us within 48 hours of applying.
Competitive Pay: Starts at $15/hr (depending on the employer)!
We are looking for candidates who embody:
  • Passion for the brand
  • Team-first attitude
  • Friendliness
  • Customer Focus
  • Dependability
  • A zest for FUN!
Requirements include:
  • Greet and direct customers
  • Answer customer questions about specific product/services
  • Ensure the sales floor is stocked
  • Manage customer returns
Benefits of working with us:
  • Fun and Exciting brands
  • Employee discounts
  • Flexible schedules
  • Diverse and inclusive cultures
  • Employee first store environment
If you believe you'd be a great fit, don't miss out! Apply now.
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