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Aerospace Customer Service Jobs (NOW HIRING)

ITT

Customer Service Specialist

Santa Clarita, CA · On-site

$17.25 - $22.75/hr

Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary We are seeking an experienced Customer Service Specialist with a strong background in the aerospace ...

ITT Inc.-English

Customer Service Specialist

Santa Clarita, CA · On-site

$17.25 - $22.75/hr

Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary We are seeking an experienced Customer Service Specialist with a strong background in the aerospace ...

ITT Inc. - English US

Customer Service Specialist

Valencia, CA · On-site

$17.25 - $22.75/hr

Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. We are seeking an experienced Customer Service Specialist with a strong background in the aerospace industry to serve as ...

TAD PGS, Inc

Customer Service 3

Wichita, KS

$14.25 - $19.50/hr

PDS Defense, Inc. is seeking a Aviation/Aerospace Customer Service Agent, in Wichita, KS. Job ID#216374 * Perform duties related to overall customer service and account management: logistics ...

Element

Customer Service Rep

Enfield, CT · On-site

$21 - $23/hr

Customer Service Rep We are seeking a detail-oriented and knowledgeable Customer Service Rep to ... Review incoming aerospace purchase orders for accuracy, completeness, and alignment with company ...

Valence

Customer Service Manager

West Springfield, MA · On-site

$85K - $90K/yr

Customer Service & Shipping Manager • Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries. • Manage ...

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Aerospace Customer Service information

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How much do aerospace customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for aerospace customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the day-to-day responsibilities of an aerospace customer service professional?

Aerospace Customer Service professionals typically handle customer inquiries about orders, product specifications, or technical issues, and coordinate closely with engineering, logistics, and sales teams to resolve concerns quickly. They may track orders, process return requests, ensure compliance with industry regulations, and document customer interactions in company systems. Responding promptly to urgent situations and communicating important updates to clients are common parts of the job. The work environment often involves both phone and written communication, and professionals in this role play a key part in maintaining strong client relationships for the company.

What are the key skills and qualifications needed to thrive in aerospace customer service, and why are they important?

To excel in Aerospace Customer Service, individuals typically need a solid understanding of aerospace products or services, experience in customer support, and often a relevant associate degree or technical training. Familiarity with CRM software, industry-specific databases, and knowledge of aerospace regulations or quality standards like AS9100 are highly advantageous. Exceptional problem-solving, communication, and attention to detail are standout soft skills for this customer-facing role. These qualifications are vital for accurately addressing client inquiries, resolving technical or logistical issues, and ensuring customer satisfaction in a highly regulated and complex industry.

What is an aerospace customer service?

An Aerospace Customer Service job involves assisting customers with inquiries, orders, technical support, and issue resolution related to aerospace products and services. Professionals in this role interact with clients, manufacturers, and suppliers to ensure efficient communication and customer satisfaction. They may handle warranty claims, track shipments, and provide product information. Strong communication, problem-solving skills, and knowledge of aerospace industry standards are essential.

More about Aerospace Customer Service jobs
What cities are hiring for Aerospace Customer Service jobs? Cities with the most Aerospace Customer Service job openings:
What are the most commonly searched types of Aerospace Customer Service jobs? The most popular types of Aerospace Customer Service jobs are:
What states have the most Aerospace Customer Service jobs? States with the most job openings for Aerospace Customer Service jobs include:
What job categories do people searching Aerospace Customer Service jobs look for? The top searched job categories for Aerospace Customer Service jobs are:
Aerospace Customer Service jobs near you
Infographic showing various Aerospace Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Embedded Calibration Field Technician - Aerospace (Aldinger)

Accredited Labs

Little Rock, AR • On-site

$21 - $28.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Accredited Labs, through Aldinger, is seeking an Embedded Calibration Technician to support a major aerospace customer in Little Rock, Arkansas. This is a unique opportunity to become a dedicated technical resource within a world-class manufacturing environment while enjoying the stability of a single work location. The Embedded Field Calibration Technician's mission is to coordinate and perform field calibrations and other administrative duties at the customer's site.
Unlike traditional field service roles that require daily travel between customer sites, this position offers a consistent work environment where you'll develop strong relationships, gain deep technical expertise, and play a critical role in supporting aerospace quality and production operations
Why Join Us?
  • Stable, full-time position supporting a dedicated customer site
  • Work in the aerospace industry with advanced measurement and test equipment
  • Opportunity to expand your metrology and calibration expertise
  • Company vehicle available for qualified candidates if needed for the role

What You'll Do:
As an Embedded/On-site Calibration Technician, you will serve as the primary calibration resource for a major aerospace customer. Your responsibilities will include:
  • Performing calibrations on a variety of test and measurement equipment
  • Supporting dimensional, electrical, temperature, pressure, and torque calibration activities
  • Maintaining documentation and calibration records'
  • Coordinating daily calibration activities to support production and quality requirements
  • Communicating directly with customer personnel regarding equipment status and scheduling
  • Assisting with audit readiness and compliance requirements
  • Delivering exceptional customer service while maintaining quality standards

What We're Looking For:
Required Qualifications
  • Strong organizational and documentation skills
  • 3 years of calibration, metrology, PMEL, laboratory, or related technical experience preferred
  • Ability to work independently and manage priorities
  • Comfortable interacting directly with customers in a professional environmentPreferred Qualifications
  • Military PMEL background
  • Associate degree in engineering technology, electronics, metrology, or related field
  • Experience supporting aerospace, manufacturing, or quality-driven industries
  • Familiarity with ISO 17025 and calibration quality systems

  • Knowledge of measurement science and calibration principlesExperience working with one or more of the following disciplines:
    • Electrical
    • Dimensional
    • Temperature
    • Pressure
    • Torque

About Us:
Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction.
We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location.
Accredited Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Accredited Labs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Benefits:
We value our team and are proud to offer a comprehensive benefits package for all full-time employees, including:
  • Health Insurance - Comprehensive medical coverage to support your well-being
  • Dental Insurance - Preventive and restorative care to keep you smiling
  • Vision Insurance - Coverage for eye exams, glasses, and contacts
  • 401(k) with Company Match - Plan for your future with our retirement savings plan and generous employer match
  • Company-Paid Life Insurance - Peace of mind with fully covered life insurance
  • Paid Time Off (PTO) - Enjoy a healthy work-life balance with paid time off
  • Paid Holidays - Celebrate and recharge with paid company holidays
  • Company-Provided Equipment - All necessary tools and technology supplied to help you succeed in your role

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