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Aerospace Customer Service Jobs (NOW HIRING)

TAD PGS, Inc

Customer Service 3

Wichita, KS

$14.25 - $19.50/hr

PDS Defense, Inc. is seeking a Aviation/Aerospace Customer Service Agent, in Wichita, KS. Job ID#216374 * Perform duties related to overall customer service and account management: logistics ...

Element

Customer Service Rep

Enfield, CT · On-site

$21 - $23/hr

Customer Service Rep We are seeking a detail-oriented and knowledgeable Customer Service Rep to ... Review incoming aerospace purchase orders for accuracy, completeness, and alignment with company ...

Eaton

Customer Service Manager - Aerospace

Camarillo, CA · On-site

$112K - $130K/yr

Eaton's IS AER ITD Aerospace division is currently seeking a Customer Service Manager - Aerospace. The expected annual salary range for this role is $112000 - $130,000 a year. Please note the salary ...

Valence

Customer Service Manager

West Springfield, MA · On-site

$85K - $90K/yr

Customer Service & Shipping Manager • Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries. • Manage ...

SKF Group

Customer Service Manager, Aerospace

New York, NY · On-site

$123K - $139K/yr

Customer Service Manager, Aerospace Location: Falconer, Ny Salary Range: $123,000.00 to $139,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is ...

AB SKF

Customer Service Manager, Aerospace

Falconer, NY · On-site

$123K - $139K/yr

Customer Service Manager, Aerospace Location: Falconer, Ny Salary Range: $123,000.00 to $139,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is ...

Howmet Aerospace

Customer Service Analyst

Waco, TX

Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global ... Bachelor's degree is preferred * 1+ years experience in customer service or supply chain roles

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Aerospace Customer Service information

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How much do aerospace customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for aerospace customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the work of customer service at the airport?

Aerospace customer service at the airport involves assisting passengers with check-in, baggage handling, flight information, and resolving issues related to their travel experience. Representatives often communicate via phone, computer systems, or in person, requiring good communication skills and knowledge of airline policies and airport procedures.

Who are the big 4 in aerospace?

The Big 4 in aerospace typically refer to Boeing, Airbus, Lockheed Martin, and Northrop Grumman, which are the largest and most influential companies in the industry. These companies develop commercial and military aircraft, satellites, and defense systems, often requiring aerospace customer service professionals to support their products and clients.

What is the highest paid customer service job?

In the aerospace industry, senior customer service managers or technical support directors tend to be the highest paid customer service roles, often earning six-figure salaries. These positions require extensive experience, specialized knowledge, and leadership skills, and may involve overseeing complex technical issues and coordinating with engineering teams.

What are the day-to-day responsibilities of an Aerospace Customer Service professional?

Aerospace Customer Service professionals typically handle customer inquiries about orders, product specifications, or technical issues, and coordinate closely with engineering, logistics, and sales teams to resolve concerns quickly. They may track orders, process return requests, ensure compliance with industry regulations, and document customer interactions in company systems. Responding promptly to urgent situations and communicating important updates to clients are common parts of the job. The work environment often involves both phone and written communication, and professionals in this role play a key part in maintaining strong client relationships for the company.

What are the key skills and qualifications needed to thrive in the Aerospace Customer Service position, and why are they important?

To excel in Aerospace Customer Service, individuals typically need a solid understanding of aerospace products or services, experience in customer support, and often a relevant associate degree or technical training. Familiarity with CRM software, industry-specific databases, and knowledge of aerospace regulations or quality standards like AS9100 are highly advantageous. Exceptional problem-solving, communication, and attention to detail are standout soft skills for this customer-facing role. These qualifications are vital for accurately addressing client inquiries, resolving technical or logistical issues, and ensuring customer satisfaction in a highly regulated and complex industry.

What is the highest paying job in aerospace?

In aerospace, senior engineering roles such as Aerospace Engineering Managers or Chief Engineers tend to be among the highest paying positions, often earning six-figure salaries. Executive roles like Vice President of Aerospace or Director of Engineering also command high compensation, especially in large companies or specialized fields like defense or commercial aircraft design.

What is an Aerospace Customer Service job?

An Aerospace Customer Service job involves assisting customers with inquiries, orders, technical support, and issue resolution related to aerospace products and services. Professionals in this role interact with clients, manufacturers, and suppliers to ensure efficient communication and customer satisfaction. They may handle warranty claims, track shipments, and provide product information. Strong communication, problem-solving skills, and knowledge of aerospace industry standards are essential.

More about Aerospace Customer Service jobs
What cities are hiring for Aerospace Customer Service jobs? Cities with the most Aerospace Customer Service job openings:
What are the most commonly searched types of Aerospace Customer Service jobs? The most popular types of Aerospace Customer Service jobs are:
What states have the most Aerospace Customer Service jobs? States with the most job openings for Aerospace Customer Service jobs include:
What job categories do people searching Aerospace Customer Service jobs look for? The top searched job categories for Aerospace Customer Service jobs are:
Aerospace Customer Service jobs near you
Infographic showing various Aerospace Customer Service job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service 3

Customer Service 3

TAD PGS, Inc

Wichita, KS

$14.25 - $19.50/hr

Full-time

Medical, Retirement

Posted 29 days ago

Job description

PDS Defense, Inc. is seeking a Aviation/Aerospace Customer Service Agent, in Wichita, KS. Job ID#216374

Job Description:

* Perform duties related to overall customer service and account management: logistics, contract management, and customer relations
* Effectively manage a large amount of written communication and data while complying with internal and external process.
* Process customer repair orders and quotes in accordance with Standard Work procedures, and when required, redirect queries to appropriate department or personnel.
* Coordinate and create documentation of receipt and repair of equipment necessary to comply with federal policies and current procedures.
* Utilize enterprise system (SAP) to input or extract repair/material data.
* Assists in interface with intra-company departments relative to warranty, credit, billing, etc.
* Maintain knowledge of organization and products to provide the appropriate information and support to customers.
* Consistently document customer service needs to identify patterns and maintain quality.
* Position can require consistent movement. Tasks can include boxing and unboxing (up to 15 lbs).

Basic Qualifications
* HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience
* OR In the absence of a HS diploma, GED or AA/AS degree, 6 years of relevant experience is required
* Must be a U.S. Person/Permanent Resident 'Green Card' holder
* Previous experience working in a customer-facing role
* Able to communicate professionally and effectively, both in writing and verbally to internal and external customers
* Strong email and MS office software skills
Preferred Qualifications
* SAP experience


Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.


Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance