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Thrive Alliance

Options Counselor

Columbus, IN · On-site

ADRC Aging and Disability Resources Center) provides education al information through community outreach and individual conversation regarding issues that effect the lives of older adults and the ...

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How much do adrc jobs pay per year?

As of Sep 9, 2026, the average yearly pay for adrc in the United States is $60,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is an ADRC?

An ADRC (Aging and Disability Resource Center) job typically involves assisting older adults, individuals with disabilities, and their caregivers in accessing resources and support services. Employees in these roles provide information, counseling, and referrals to help clients navigate healthcare, housing, and long-term care options. They may work as resource specialists, care coordinators, or program managers within community organizations or government agencies. Strong communication, problem-solving, and knowledge of public benefits programs are often essential for success in this field.

What are the typical daily responsibilities of an ADRC specialist?

As an ADRC Specialist, your daily duties often include assessing client needs, providing information and referrals to community resources, completing eligibility screenings, and helping clients navigate public assistance programs. You might work closely with caregivers and partner agencies, maintain detailed case documentation, and occasionally conduct outreach or educational presentations. This role is typically team-oriented, involving collaboration with other professionals in the health and human services field. You will spend time both interacting with clients directly and performing administrative tasks to ensure timely and accurate support. The work is rewarding for those who enjoy problem-solving, advocacy, and making a positive impact in the lives of others.

What are the key skills and qualifications needed to thrive in the ADRC position, and why are they important?

To excel as an ADRC (Aging and Disability Resource Center) Specialist, you need knowledge of social services, resource coordination, and a background in gerontology, social work, or a related field. Familiarity with case management software, state or federal benefits programs, and relevant certifications such as a social work license or equivalent is often required. Outstanding communication skills, patience, and empathy help ADRC professionals connect with older adults and individuals with disabilities. These abilities are essential for guiding clients through complex service systems and ensuring appropriate resources and support are provided.

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Adrc jobs near you
Infographic showing various Adrc job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, 3% Temporary, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $60,627 per year, or $29.1 per hour.

Administrative Assistant III Part-Time - ADRC

Chippewa Falls, WI • On-site

Chippewa County, WI
See more jobs at Chippewa County, WIexternal

$24.08 - $26.17/hr

Part-time

Dental, Vision, Life, PTO

Posted 5 days ago

Job description

Salary: $24.08 - $26.17 Hourly
Location : 711 N. Bridge St., Chippewa Falls, WI 54729, WI
Job Type: Part-Time
Job Number: 2026-36
Department: Department of Human Services
Division: DHS-Aging & Disability Resource Center
Opening Date: 09/04/2026
Closing Date: 9/20/2026 4:30 PM Central
Purpose of Position
JOB SUMMARY
The job duties of the Administrative Assistant III include but are not limited to ensure that documents, reports, and data are completed accurately, timely, and efficiently; to work independently in a customer service and administrative professional position; to participate in workgroups and teams; and to provide responsive, courteous, and efficient customer service to County residents and the general public.
Click here for full position description:
Application Deadline: Sunday, September 20, 2026 at 4:30pm to be considered for an interview.
Interviews will be conducted on Monday, September 28, 2026
This position is part-time, scheduled approximately Monday - Friday 5-6 hours per day. Working an average of 28 hours per week.
Essential Duties and Responsibilities
DUTIES AND RESPONSIBILITIES
The duties described below are indicative of what the Administrative Assistant III will be asked to perform. This job description is to incorporate any county ordinances created for the position of Administrative Assistant III. This is not an exhaustive list of job responsibilities and therefore other duties may be assigned:
Administrative Functions:
  • Respond to and communicate effectively to customer phone calls, walk-ins, and emails in a timely, courteous and professional manner, while ensuring confidentiality and HIPAA compliance
  • Provide accurate and timely information and assistance to customers with attention to appropriateness and volume of information provided
  • Work closely with ADRC team to identify overlapping processes or duplication of effort and assist in developing/revising department procedures for increased division efficiency.
  • Work with other divisions in order to reduce barriers in meeting customer's needs/outcomes, and quality improvement projects. Participate in departmental meetings for communication purposes, identify and analyze problems, and recommend solutions.
  • Work with medical providers and options counselors to obtain medical records and store in designated secure location to maintain HIPAA compliance.
  • Prepare and accurately complete documents, reports, data entry, and perform other administrative professional functions as requested and necessary to meet the needs of the residents of Chippewa County, ADRC customers and department staff.
  • Assist in gathering information from customers for the purposes of Meals on Wheels referrals and Café 60 program.
  • Record information accurately and efficiently via an electronic data management system or other computer software programs.
  • Process Meals on Wheels and other donations to ensure timely deposits of checks are made.
  • Update Resource Guide, document wall, and other materials used in delivery of customer service.
  • Prioritize tasks to ensure all work is completed in a timely manner to meet all deadlines.
  • Participate and contribute to workgroups and teams; assist with coordination of workgroups or team meetings as requested.
  • Assist manager and colleagues with special projects and events as requested.
  • Maintain records for designated programs and schedule destruction annually based on program retention rules.
  • Assign payment codes to invoices prior to submitting to fiscal for payment.
  • Coordinate with Administrative Assistant Team for customer service/reception coverage.
  • Schedule appointments for staff and/or customers in electronic calendar system when requested.
  • Participate in trainings and learning opportunities for professional development and enhancement of skills.
  • Participate in ADRC strategic planning and engagement activities.
  • Other duties as assigned by the division manager.

Customers:
  • All prospective, current or past DHS consumers.

Team Members:
  • Any professional or paraprofessional we work with in the serving of consumers.

Minimum Qualifications
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required at the time of hire or for the continuation of employment.
EDUCATION AND/OR EXPERIENCE:
  • Associate degree in a clerical field required.
  • Three (3) years of recent related work experience in a Secretarial /Administrative Assistant position required.
  • A valid driver's license required.

Chippewa County offers the following benefits for Part-Time Employees:
  • Wisconsin Retirement System (WRS - ETF) - Depending on the number of hours worked and/or previous WRS work experience, an employee may be eligible and required to contribute 7.20% (2026) with a County match of 7.20% for a total of 14.40%. This percentage may change each year based on state requirements.
  • Additional Insurance Plans Offered: Dental, Vision, Life, Accident, and Critical Illness, Short-Term (GME only) and Long-Term Disability Insurance.
  • PTO - accrual equal to 3.55 hours of PTO per pay period (26 pay periods in a year). A part-time employees total accrued PTO may not exceed three hundred-sixty (360) hours. PTO hours roll over year to year.
  • Holidays - 10 paid holidays per year.

For additional benefit details and premiums, please refer to the Chippewa County website and click on Government, Human Resources, and on the left-hand side Employee Benefits. Or click to go to the page directly!
A GREAT CAREER BEGINS WITH CHIPPEWA COUNTY!
01
Do you have a minimum of an Associate's Degree in a clerical field?
  • Yes
  • No

02
Please specify the level and name of your degree:
03
Do you have three (3) years of recent work experience in Secretarial/Administrative Assistant position?
  • Yes
  • No

04
If yes, please describe your experience:
05
Do you have recent customer service work experience?
  • Yes
  • No

06
If yes, please describe your experience:
07
Do you have experience with data entry and/or completing reports?
  • Yes
  • No

08
If yes, please describe your experience:
09
Which of the following best describes your level of Microsoft Office experience: • Beginner: Can perform basic tasks like creating, editing, and formatting documents in Word, simple data entry in Excel, and sending and replying to emails.• Intermediate: Efficient in managing documents with styles and templates, creating organized spreadsheets with basic formulas, comfortable with Outlook for scheduling and communication.• Advanced: Expert in handling complex Excel tasks, automating repetitive tasks, managing large documents and mail merges in Word, creating and managing documents with table of contents, headers/footers, section breaks, and cross references.
10
Have you ever been asked to separate employment or have you been discharged?
  • Yes
  • No

11
If yes, please provide details:
12
Do you have a valid driver's license?
  • Yes
  • No

13
The Administrative Assistant III Position is part-time, scheduled approximately Monday - Friday 5-6 hours per day. Working an average of 28 hours per week. Do you understand?
  • Yes
  • No

14
The Administrative Assistant III position is a part-time, in-office position based at the Chippewa County Courthouse. This position does not offer remote work options. Do you understand?
  • Yes
  • No

15
Interviews will be conducted on Monday, 9/28/2026, 8:00am - 2:00pm. Are you available to interview on this date?
  • Yes
  • No

Required Question

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