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Administration Assistant Jobs in Rochester, NY (NOW HIRING)

Nazareth University

Sr. Department Assistant

Rochester, NY · On-site

$19.50 - $20.50/hr

Scope of responsibility encompasses financial administration, academic records support, event scheduling, personnel coordination, and supervision of graduate assistants and student workers. *This is ...

The Fedcap Group

Administrative Assistant

Rochester, NY

$18 - $24/hr

What You'll Do As Administrative Assistant with Easterseals New York (ESNY) in Rochester, you will ... Receiving staff call off notifications and inform administration of such in a timely manner to ...

The Fedcap Group

Administrative Assistant

Rochester, NY

$18 - $24/hr

What You'll Do As Administrative Assistant with Easterseals New York (ESNY) in Rochester, you will ... Receiving staff call off notifications and inform administration of such in a timely manner to ...

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All JobsAdministration JobsAdministration Assistant JobsAdministration Assistant Jobs in Rochester, NY

Administration Assistant information

See Rochester, NY salary details

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How much do administration assistant jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for administration assistant in Rochester, NY is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.03 per hour, depending on experience, location, and employer.

What does an administrative assistant do?

An administrative assistant provides support by handling tasks such as managing schedules, organizing files, preparing documents, and communicating with clients or staff. They often use office software like Microsoft Office and require strong organizational and communication skills to ensure smooth office operations.

What are the jobs of an administrative assistant?

An administrative assistant performs clerical tasks such as managing schedules, handling correspondence, organizing files, and supporting office operations. They often use office software like Microsoft Office and require strong organizational and communication skills to ensure efficient workflow.

What are the main duties of an administrative assistant?

An administrative assistant is responsible for managing office tasks such as scheduling appointments, handling correspondence, organizing files, and supporting other staff members. They often use office software like Microsoft Office and require strong organizational and communication skills to ensure smooth daily operations.

What are the key skills and qualifications needed to thrive as an Administration Assistant, and why are they important?

To thrive as an Administration Assistant, you need strong organizational skills, attention to detail, and proficiency in standard office procedures, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, scheduling tools, and sometimes basic accounting systems is typically required. Excellent communication, time management, and problem-solving abilities help you stand out in supporting teams and handling multiple tasks. These skills ensure smooth office operations, efficient workflow, and reliable support for colleagues and management.

What are some common challenges Administration Assistants face when managing multiple priorities, and how can they effectively address them?

Administration Assistants frequently juggle various tasks such as scheduling meetings, handling correspondence, and supporting different team members. Balancing multiple priorities can be challenging, especially when urgent requests come in unexpectedly. Effective time management, clear communication with supervisors about workload, and learning to prioritize tasks based on urgency and importance can help manage these challenges. Utilizing organizational tools like calendars and task lists also aids in staying on track and reducing stress.

What is the role of an administration assistant?

An administration assistant provides administrative support within an organization by handling tasks such as managing correspondence, scheduling appointments, maintaining records, and assisting with office operations. They often use office software like Microsoft Office and require good organizational and communication skills.

What is the difference between Administration Assistant vs Receptionist?

AspectAdministration AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsHigh school diploma or equivalent; no specific certifications usually required
Work EnvironmentOffice settings, supporting multiple departments or teamsFront desk, greeting visitors, answering phones
Employer & Industry UsageCommon across various industries including corporate, healthcare, educationPrimarily in customer-facing roles, hospitality, corporate offices

While both roles support office operations, an Administration Assistant typically handles a broader range of administrative tasks across departments, whereas a Receptionist mainly manages front desk duties and visitor interactions. The roles often overlap but differ in scope and responsibilities.

What are Administration Assistants?

Administration Assistants are professionals who provide essential support to an organization by handling a variety of clerical and administrative tasks. Their duties often include managing correspondence, scheduling appointments, organizing files, and assisting with office operations. They play a vital role in ensuring the smooth running of daily activities within an office and often serve as the first point of contact for clients and visitors. Strong communication, organizational, and multitasking skills are important for success in this position.
More about Administration Assistant jobs
What are the most commonly searched types of Administration jobs in Rochester, NY? The most popular types of Administration jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Administration Assistant jobs? Cities near Rochester, NY with the most Administration Assistant job openings:
Administration Assistant jobs near you
Customer Service Representative / CSR

Customer Service Representative / CSR

The Boyd Group

Henrietta, NY • On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Company: Gerber Collision & Glass

Great Teams Don't Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that's built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


Job Description:

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.

  • Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)

  • Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.

  • Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).

  • Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.

  • Confirms car rental information and updates CCC One with rental car usage information.

  • Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

Education and/or Experience Required

  • High School Diploma or GED (General Education Diploma)

  • Minimum: 1 year experience in a similar role such as administration assistant.

  • Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

Required Skills/Abilities

  • Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.

  • Strong attention to detail with a high degree of accuracy.

  • Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Other Requirements

  • Valid driver's license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Annual Paid Time Off (PTO) plans

  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

  • 6 paid holidays annually

  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

  • 401(k) Retirement Plan with company match

  • Employer Paid Short-Term Disability & Life Insurance

  • Additional Voluntary Life Insurance

  • Continuing Education Opportunities

  • Free Prescription or Non-Prescription Safety Glasses annually

  • Annual Voluntary Uniform Stipend

  • Voluntary Daily Pay option available

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

Hourly Range is $17-22+ per hour depending on skills and experience

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