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Account Services Supervisor Jobs (NOW HIRING)

Tradebe

Field Services Supervisor

La Porte, TX · On-site

Join Tradebe as a Field Services Supervisor and lead industrial cleaning projects at customer sites ... Health savings accounts (HSA) * Agency paid, basic life and AD&D insurance * Career ladders ...

Tradebe

Field Services Supervisor

La Porte, TX

Join Tradebe as a Field Services Supervisor and lead industrial cleaning projects at customer sites ... Health savings accounts (HSA) * Agency paid, basic life and AD&D insurance * Career ladders ...

Union Health

INFUSION SERVICES SUPERVISOR

Terre Haute, IN

$57K - $66K/yr

Oncology Supervisor- Infusion Services play a key role in providing the highest quality of patient ... regarding patient accounts status. • Performs other duties as assigned by the Service Line ...

O'Reilly Auto Parts

The Marketing Services Supervisor serves as the primary liaison between the Marketing department ... This position combines elements of account management, project management, and cross-functional ...

Union Health

INFUSION SERVICES SUPERVISOR

Terre Haute, IN · On-site

$57K - $66K/yr

Oncology Supervisor- Infusion Services play a key role in providing the highest quality of patient ... regarding patient accounts status. • Performs other duties as assigned by the Service Line ...

Union Health

INFUSION SERVICES SUPERVISOR

Terre Haute, IN

$57K - $66K/yr

Oncology Supervisor- Infusion Services play a key role in providing the highest quality of patient ... regarding patient accounts status. • Performs other duties as assigned by the Service Line ...

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Account Services Supervisor information

See salary details

$29.5K

$65.8K

$106K

How much do account services supervisor jobs pay per year?

As of Jul 21, 2026, the average yearly pay for account services supervisor in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Account Services Supervisor vs Account Manager?

AspectAccount Services SupervisorAccount Manager
Primary RoleOversees account support teams, manages client service delivery, ensures customer satisfactionBuilds client relationships, manages accounts, drives sales and revenue growth
Required CredentialsTypically requires a bachelor’s degree, experience in customer service or account supportOften requires a bachelor’s degree, sales or marketing experience
Work EnvironmentOffice setting, team management, client interactionOffice or remote, client meetings, sales-focused activities
Industry UsageCommon in service industries like finance, telecom, and marketingPrevalent in sales-driven sectors like advertising, tech, and consulting

While both roles involve client interaction, the Account Services Supervisor primarily manages support teams and ensures service quality, whereas the Account Manager focuses on maintaining client relationships and driving sales. Understanding these distinctions helps in choosing the right career path or job search focus.

What job categories do people searching Account Services Supervisor jobs look for? The top searched job categories for Account Services Supervisor jobs are:
Infographic showing various Account Services Supervisor job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Member Services Supervisor

Member Services Supervisor

TruNorth Federal Credit Union

Marquette, MI • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

TruNorth Federal Credit Union, a thriving and community-focused financial institution, is looking to expand its team by adding a Member Services Supervisor in Marquette, MI. With over 40 employees and a strong presence in the area, TruNorth is committed to providing exceptional service to its members. TruNorth offers a dynamic work environment where team collaboration, integrity, and professional growth are at the heart of everything we do. We’re seeking a motivated individual who thrives in a fast-paced, service-oriented role and who shares our passion for helping people.
As a full-time, non-exempt position reporting to the Branch Manager, the Member Services Supervisor will lead the Marquette member services team. This position will be working 40 hours a week frequently working until 6 pm. Responsibilities include overseeing daily operations such as account openings and closures, processing deposits and withdrawals, assisting with account issues, performing account maintenance, and addressing member inquiries regarding credit union products and services. This role requires excellent customer service skills, attention to detail, and the ability to work effectively within a team.

Primary Responsibilities:
  • Provide excellent internal and external member service, responding to all member inquiries in a prompt and professional manner.
  • Spend a majority of time working on the teller line as the lead teller processing customer transactions, overseeing cash withdrawals and check deposits, and helping customers open or close accounts, etc.
  • Lead a team of highly motivated and well-trained member services staff to ensure the credit union’s professional image is maintained by delivering services efficiently, in a professional manner, and in compliance with existing regulations and policies.
  • Handle escalated and complex member issues, knowing when to seek guidance from a higher authority or consult with other departments.
  • Serve as a vault teller, ensuring sufficient cash is on hand and filling/troubleshooting the ITMs.
  • Serve as the Branch Manager's backup by assuming assigned responsibilities
  • Schedule employees based on transaction volume trends to ensure sufficient coverage.
  • Participate in interviews to select quality applicants for vacancies in coordination with Human Resources.
  • Conduct performance evaluations and handle disciplinary matters by providing feedback on individual team members’ performance, knowing when to seek guidance from Human Resources.
  • Coordinate the training schedule for new team members and ongoing training needs for the team.
  • Opening, maintaining, and answering questions regarding IRAs, CD’s and other financial products.
  • Solicit feedback from team members regarding logistics and pain points to recommend process improvements and efficiencies.
  • Represent the Marquette member services team in credit union-wide initiatives.
  • Proactively engage with frequent members to nurture and strengthen enduring relationships, ensuring their needs are met and fostering long-term loyalty.
  • Facilitate transparent and consistent internal communication, keeping team members well-informed and aligned with organizational updates and initiatives.
  • May assist with loan-related duties, including processing loan applications and providing information on loan products, as needed.
Knowledge, Skills amp; Abilities:
  • Strong knowledge of member service functions
  • Strong knowledge of all credit union policies, products, and services
  • Strong knowledge of external regulations
  • Strong knowledge of IRAs, CDs, and other financial products, with the ability to assist members in selecting appropriate options.
  • Basic knowledge of special accounts like businesses, trusts, etc.
  • Excellent interpersonal, oral and written communication skills
  • Strong critical thinking and problem-solving skills
  • Ability to organize work, train new employees, coach and motivate a team of staff
  • Ability to work independently, take initiative, and exercise good judgement
  • Ability to work as part of a larger organization-wide team
  • Ability to maintain a calm demeanor in stressful situations
  • Ability to handle sensitive information in a confidential manner
  • Ability to accurately and efficiently perform required computer tasks including word processing, spreadsheets, email, and other web-based applications
  • Maintain a positive attitude and work proactively and collaboratively with others at all levels of the organization and with external stakeholders
Minimum Education: High School Diploma
Minimum Experience: Some experience working in financial institutions, financial services, or other relevant industries
Preferences: Post high school education or training
Prior supervisory experience is recommended and a plus
Compensation: Minimum $22 per hour. Compensation is commensurate with qualifications/experience. Full benefit package including:
  • Health, Dental and Vision Insurance (Stipend for Waiving Coverage)
  • Flexible Spending or Health Savings Account
  • Employer Paid Life Insurance
  • Employer Paid Short-Term/Long-Term Disability Insurance
  • 10% Employer 401k Retirement Contribution (after 6 months)
  • Paid Time Off (2 weeks to start, 3 weeks after 1 year)
  • Flex Time (1 hour earned per 30 hours worked)
  • Paid Holidays
  • Tuition Reimbursement

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