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Account Services Supervisor Jobs (NOW HIRING)

Steve Madden

Account Services Supervisor

Manhattan, NY · On-site

$65K - $70K/yr

General Summary The Account Services Supervisor is responsible for overseeing the coordination and execution of specified major department store accounts within the Wholesale business. This role ...

Steve Madden

Account Services Supervisor

Manhattan, NY

$65K - $70K/yr

General Summary The Account Services Supervisor is responsible for overseeing the coordination and execution of specified major department store accounts within the Wholesale business. This role ...

TriOptus LLC

Account Services Associate II

Boston, MA · On-site

Makes recommendations to the department supervisor on any matter affecting productivity, efficiency, service or problem resolution. * May mentor and guide more junior Account Services Specialists and ...

OCI Hospitality

Guest Services Supervisor

Tampa, FL · On-site

The Guest Services Supervisor is responsible for establishing a positive work environment ... Assists in reviewing and approving billing accounts and department reporting * Assists in ...

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Account Services Supervisor information

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$29.5K

$65.8K

$106K

How much do account services supervisor jobs pay per year?

As of Jul 20, 2026, the average yearly pay for account services supervisor in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Account Services Supervisor vs Account Manager?

AspectAccount Services SupervisorAccount Manager
Primary RoleOversees account support teams, manages client service delivery, ensures customer satisfactionBuilds client relationships, manages accounts, drives sales and revenue growth
Required CredentialsTypically requires a bachelor’s degree, experience in customer service or account supportOften requires a bachelor’s degree, sales or marketing experience
Work EnvironmentOffice setting, team management, client interactionOffice or remote, client meetings, sales-focused activities
Industry UsageCommon in service industries like finance, telecom, and marketingPrevalent in sales-driven sectors like advertising, tech, and consulting

While both roles involve client interaction, the Account Services Supervisor primarily manages support teams and ensures service quality, whereas the Account Manager focuses on maintaining client relationships and driving sales. Understanding these distinctions helps in choosing the right career path or job search focus.

What job categories do people searching Account Services Supervisor jobs look for? The top searched job categories for Account Services Supervisor jobs are:
Infographic showing various Account Services Supervisor job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Account Services Supervisor

Account Services Supervisor

Steve Madden

Manhattan, NY • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 13 days ago

Steve Madden rating

6.6

Company rating: 6.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

General Summary
The Account Services Supervisor is responsible for overseeing the coordination and execution of specified major department store accounts within the Wholesale business. This role serves as a key liaison between customers, internal departments and the Account Services team to ensure accurate order management, timely communication and operational efficiency.
The responsibilities described below are considered essential functions of the role. This position is based in our NYC office and requires working on-site.
Key Responsibilities
  • Oversee the processing, entry and tracking of new orders and reorders for assigned accounts within the wholesale system
  • Supervise and support Account Services Coordinators to ensure accuracy, efficiency and adherence to company processes
  • Maintain and review customer order records, including delivery timelines, quantity adjustments and account updates
  • Manage the request, tracking and distribution of customer samples while ensuring timely communication of feedback
  • Serve as a primary point of contact for customers, buyers and internal partners regarding order status, shipping updates and account inquiries
  • Able to manage multiple projects and deadlines with support and resources as needed
  • Perform other duties and special projects as assigned

Required Qualifications
  • Minimum of 3-5 years of experience in customer service
  • Proficient in Microsoft Office Suite and ERP systems, M3 preferable
  • Excellent interpersonal, problem-solving, and organizational skills

The expected base salary for this position ranges from $65K-$70K. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.

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