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Account Receivable Assistant Jobs in Rochester, NY

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Account Receivable Assistant information

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How much do account receivable assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for account receivable assistant in Rochester, NY is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.22 per hour, depending on experience, location, and employer.

What does an account receivable assistant do?

An Account Receivable Assistant is responsible for supporting the accounts receivable department by processing invoices, tracking payments, and maintaining accurate financial records. They communicate with clients regarding outstanding payments, assist with resolving billing discrepancies, and help ensure that the company receives payments on time. This role is essential for maintaining healthy cash flow and accurate financial reporting within an organization.

What are the key skills and qualifications needed to thrive as an account receivable assistant?

To thrive as an Account Receivable Assistant, you need a solid understanding of basic accounting principles, attention to detail, and at least a high school diploma or associate degree in accounting or finance. Familiarity with accounting software like QuickBooks or SAP and proficiency in Microsoft Excel are typically required. Strong organizational skills, effective communication, and the ability to prioritize tasks make someone stand out in this role. These skills ensure accurate processing of payments, timely invoicing, and efficient resolution of discrepancies, which are vital for maintaining healthy cash flow.

What are some common challenges faced by an account receivable assistant, and how can they be managed effectively?

Account Receivable Assistants often encounter challenges such as managing high volumes of invoices, following up with customers on overdue payments, and accurately reconciling accounts. Staying organized, using accounting software efficiently, and maintaining clear communication with both clients and internal teams are crucial strategies for success. Building strong relationships with customers can also help in resolving payment issues more smoothly and enhancing cash flow for the company.

What is the difference between Account Receivable Assistant vs Accounts Payable Clerk?

AspectAccount Receivable AssistantAccounts Payable Clerk
Primary RoleManaging incoming payments and customer accountsProcessing outgoing payments and vendor accounts
CredentialsBasic accounting knowledge, familiarity with accounting softwareSimilar credentials, often with bookkeeping experience
Work EnvironmentFinance or accounting departments, office settingFinance or accounting departments, office setting
Industry UsageCommon in various industries including retail, manufacturingCommon in similar industries, often in larger organizations

Both roles involve accounting tasks within finance departments, focusing on different sides of financial transactions. The Account Receivable Assistant handles incoming payments and customer accounts, while the Accounts Payable Clerk manages outgoing payments to vendors. They share similar credentials and work environments, making them closely related but distinct roles within the finance team.

Is accounts receivable a difficult job?

Accounts receivable assistants manage invoicing, payments, and collections, which can involve repetitive tasks and attention to detail. The job requires strong organizational skills and proficiency with accounting software, but it is generally considered manageable with proper training and experience.

What are the most commonly searched types of Account Receivable jobs in Rochester, NY?

The most popular types of Account Receivable jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Account Receivable Assistant jobs?

Cities near Rochester, NY with the most Account Receivable Assistant job openings:

Infographic showing various Account Receivable Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,674 per year, or $20.5 per hour.

Senior Account Associate- Commercial Insurance

Insurance Office of America

Canandaigua, NY • On-site

Full-time

Medical, Retirement

Re-posted 10 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance


Job description

Description

Job Description:

Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote: Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Book Focus: Contractors, Hospitality, Real Estate
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 

 
Key Responsibilities: 

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. 

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. 

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. 

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. 

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

  • 3+ years of customer service experience in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing, professional designation (CISR) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 55-75K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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