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Account Manager Relationship Manager Jobs in Indiana

BME

Account Manager

Indianapolis, IN · On-site

$90K - $120K/yr

Build Relationships. Deliver Solutions. BME is seeking an experienced Commercial HVAC Account Manager to help drive our continued growth in the Commercial, Industrial, and Mechanical (CIM) markets.

BME

Account Manager

Indianapolis, IN · Hybrid

$90K - $120K/yr

Build Relationships. Deliver Solutions. BME is seeking an experienced Commercial HVAC Account Manager to help drive our continued growth in the Commercial, Industrial, and Mechanical (CIM) markets.

BME

Account Manager

Indianapolis, IN · Hybrid

$90K - $120K/yr

Build Relationships. Deliver Solutions. BME is seeking an experienced Commercial HVAC Account Manager to help drive our continued growth in the Commercial, Industrial, and Mechanical (CIM) markets.

Code Red Safety

Account Manager

Valparaiso, IN · On-site

Develop and maintain long-term, trusted relationships with clients. * Participate in business ... Experience working with cross-functional teams and managing multiple client accounts simultaneously.

Allied Valve

Account Manager

Highland, IN

Allied Instrumentation is seeking a driven, relationship-focused Account Manager to expand our presence throughout the Chicago metropolitan area and surrounding industrial markets. This is a true ...

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Account Manager Relationship Manager information

What are the key skills and qualifications needed to thrive as an account manager relationship manager, and why are they important?

To thrive as an Account Manager Relationship Manager, you need strong client relationship management, sales acumen, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM software (like Salesforce), data analysis tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and negotiation skills help you build trust and address client needs proactively. These competencies ensure client satisfaction, drive business growth, and foster long-term partnerships.

What is the difference between Account Manager Relationship Manager vs Customer Service Representative?

AspectAccount Manager Relationship ManagerCustomer Service Representative
CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; certifications like CRM or sales training are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentClient-facing roles in corporate settings, managing key accounts and building long-term relationshipsCustomer support centers, retail, or call centers assisting customers with inquiries and issues
Employer & Industry UsageUsed across industries like finance, tech, and manufacturing to maintain client relationshipsCommon in retail, telecom, and service industries for customer support

While both roles involve customer interaction, Account Manager Relationship Managers focus on maintaining and growing client accounts through strategic relationship management, often requiring specialized credentials. Customer Service Representatives primarily handle customer inquiries and support, with a focus on issue resolution. The roles differ in scope, responsibilities, and work environment, but both are essential for customer engagement and retention.

What is an account manager relationship manager?

Account Manager Relationship Managers are professionals responsible for maintaining and growing relationships with a company's clients or customers. They act as the main point of contact, ensuring client satisfaction, addressing concerns, and identifying new business opportunities. Their role often involves collaborating with sales, marketing, and service teams to deliver tailored solutions and support to clients, helping to build long-term partnerships. Success in this position requires strong communication, problem-solving skills, and a deep understanding of both the client's needs and the company's offerings.

How does an account manager relationship manager typically collaborate with other departments to ensure client satisfaction?

Account Manager Relationship Managers play a central role in coordinating with various internal teams such as sales, customer support, product development, and finance to address client needs and deliver solutions. They often act as the main point of contact for clients, relaying feedback and requirements to the appropriate departments. Effective collaboration ensures issues are resolved promptly, projects stay on track, and opportunities for upselling or cross-selling are identified. This cross-functional teamwork is essential for maintaining strong client relationships and achieving business objectives.
What are popular job titles related to Account Manager Relationship Manager jobs in Indiana? For Account Manager Relationship Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Account Manager Relationship Manager jobs in Indiana look for? The top searched job categories for Account Manager Relationship Manager jobs in Indiana are:
What cities in Indiana are hiring for Account Manager Relationship Manager jobs? Cities in Indiana with the most Account Manager Relationship Manager job openings:
Account Manager Relationship Manager jobs near you
Infographic showing various Account Manager Relationship Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Account Manager - Indiana

Ethos Holding Corp

Indianapolis, IN • On-site

Full-time

Re-posted 9 days ago

Job description

Description:

Account Manager


The Account Manager is responsible for developing, supporting, and growing relationships with new and existing provider accounts within an assigned region. This role directly supports Ethos Laboratories’ purpose to Help More People by ensuring providers receive exceptional service, operational support, and ongoing partnership after implementation.


The Account Manager works closely with the Territory Manager to transition new accounts successfully and assumes primary responsibility for account performance after onboarding. This is a relationship-driven role focused on retention, organic growth, service excellence, and operational coordination.


Essential Duties and Responsibilities

  • Assist the Territory Manager in identifying opportunities and qualifying leads within an assigned geography
  • Support the sales process, including initial calls, implementation, first report review, and quarterly business reviews
  • Maintain and strengthen existing provider relationships
  • Drive organic growth within current accounts
  • Conduct lunches, in-office visits, and account maintenance meetings as needed
  • Attend and contribute to customer meetings, presentations, and events
  • Coordinate patient billing questions, supply ordering, and client service needs
  • Partner with the Field Operations Supervisor to support specimen collection operations and service excellence
  • Provide weekly summaries of account activity and CRM updates
  • Prepare presentation materials and coordinate logistics for provider visits
  • Travel within assigned region, including overnight travel up to two nights per month
  • Operate in full compliance with corporate policies and all applicable healthcare regulations
  • Represent Ethos in a manner consistent with our Purpose and Core Values
  • Perform additional duties as assigned


Requirements:

Core Values


All Account Managers are expected to make an IMPACT by demonstrating Ethos' Core Values:


Innovation – Proactively identifying service improvements and client solutions

Making a Difference – Recognizing that operational excellence impacts real patients

Perseverance – Taking ownership of account success and service challenges

Accountability – Following through on commitments and honoring responsibilities

Customer Focus – Building trusted partnerships with a service-first mindset

Teamwork – Collaborating with sales, operations, billing, and clinical teams


Qualifications

  • Prior experience as an inside or outside Account Manager or Sales professional required
  • B2B sales experience preferred
  • Demonstrated success building and maintaining customer relationships
  • Strong professionalism and critical thinking skills
  • Ability and willingness to travel, including overnight stays


Knowledge, Skills, and Abilities

  • Exceptional verbal and written communication skills
  • Strong organizational and time management capabilities
  • Proficiency in Microsoft Office and CRM systems
  • Ability to manage multiple accounts while maintaining high service standards
  • Ability to deliver company messaging and talk tracks confidently and accurately


Physical and Travel Requirements

  • Ability to travel within assigned region, including overnight travel
  • Ability to sit, stand, walk, bend, and reach as needed
  • Ability to lift up to 50 pounds


Direct Reports

None