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Account Liaison information
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$12.98 - $15.65
3% of jobs
$15.65 - $18.31
16% of jobs
$19.39 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.98
14% of jobs
$20.98 - $23.65
9% of jobs
$23.65 - $26.31
2% of jobs
The median wage is $28.14 / hr.
$26.31 - $28.98
9% of jobs
$28.98 - $31.64
11% of jobs
$33.85 is the 75th percentile. Wages above this are outliers.
$31.64 - $34.31
14% of jobs
$34.31 - $36.98
10% of jobs
$36.98 - $39.64
6% of jobs
$39.64 - $42.31
6% of jobs
$12
$28
$42
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What is an account liaison?
An Account Liaison serves as the primary point of contact between a company and its clients, ensuring smooth communication and relationship management. They coordinate services, address client concerns, and facilitate collaboration between internal teams and external partners. Their goal is to enhance customer satisfaction, support business development, and help maintain strong client relationships. Typically, they work in industries like healthcare, sales, or customer service, where client engagement is key.
What are the key skills and qualifications needed to thrive as an account liaison?
To thrive as an Account Liaison, you need a solid background in client relationship management, account coordination, and strong organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) software and proficiency in Microsoft Office Suite are typically expected, while certifications in account management or customer success can be advantageous. Exceptional communication, active listening, and problem-solving abilities are crucial soft skills that differentiate top candidates. These skills are essential to successfully manage client expectations, facilitate smooth communication, and deliver positive outcomes for both clients and the organization.
What are the typical daily responsibilities of an account liaison?
As an Account Liaison, your daily responsibilities often include serving as the primary point of contact between clients and your organization, coordinating project updates, and resolving client inquiries promptly. You may be involved in managing account documentation, tracking progress on service deliverables, and ensuring client needs are understood and addressed by your internal teams. Regular communication with both clients and various departments is a key part of the role, requiring strong organizational and multitasking skills. This dynamic workload makes the position both challenging and rewarding, as you'll help maintain long-term client satisfaction and contribute directly to the company's success.
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Full-time
Posted 15 days ago
Job description
Why Join Intellia?
Our mission is to develop curative genome editing treatments that can positively transform the lives of people living with severe and life-threatening diseases.
Beyond our science, we live our four core values: One, Explore, Disrupt, Deliver and feel strongly that you can achieve more at Intellia. We have a single-minded determination to excel and succeed together. We believe in the power of curiosity and pushing boundaries. We welcome challenging thoughts and imagination to develop innovative solutions. And we know that patients are counting on us to make the promise a reality, so we must maintain high standards and get it done.
We wantall ofour people to go beyond what is possible. We aren't constrained by typical end rails, and we aren't out to just "treat" people. We're all in this for something more. We're driven to cure and motivated for change. Just imagine the possibilities of what we can do together.
How You Will Achieve More:
We are seeking an experienced Strategic Account Liaison to lead the development and execution of strategies that support site selection, readiness and site activation to deliver our transformative CRISPR therapy to patients. This role will identify and engage stakeholders within key accounts to support site assessment, gain commitment for site activation, and coordinate the development of care pathways leading to the procurement and administration of a one-time, CRISPR-based therapy. The successful candidate will be instrumental in establishing our infusion network and ensuring seamless patient access to our therapeutic solutions.
This territory will include: OH, WV, KY and Western PA.
Responsibilities:
- Site Readiness and Activation: Lead comprehensive site assessment and preparation activities to ensure treatment centers can procure and administer our one-time therapy upon approval
- Infusion Network Strategy & Implementation: Execute on an infusion network strategy that builds the capacity to support patient access to our therapy and standard operating procedures to enable infusions
- Buy and Bill Support: Work collaboratively with Patient Access Liaisons to guide healthcare providers through complex reimbursement processes, prior authorization requirements, and financial assistance for high-cost therapies.
- One-Time Treatment Coordination: Develop and manage operational care pathways supporting the logistics to prescribe and administer one-time therapies including EMR development, billing and reimbursement processes, procurement, patient scheduling, product delivery and infusion administration.
- Support Intellia in assessing patient demand to ensure appropriate treatment capacity upon approval and beyond.
- Develop and execute comprehensive account plans for assigned strategic accounts, with emphasis on cell and gene therapy capabilities and readiness
- Build and maintain C-level relationships with key decision makers at Integrated Delivery Networks (IDNs), health systems, academic medical centers, community practices, and alternative sites of care
- Identify and qualify potential treatment sites based on patient population, infrastructure capabilities, and clinical expertise
- Serve as primary point of contact for complex, multi-stakeholder implementation processes
- Navigate complex market access challenges including payer negotiations, patient access programs, and specialty pharmacy partnerships
- Manage extended sales cycles from initial site qualification through first patient treatment
- Coordinate with hub services, specialty pharmacies, and patient support programs to ensure seamless care delivery
- Conduct site capability assessments including capacity and forecasting, cold chain management, infusion suite requirements, and staff training needs
- Coordinate comprehensive training programs for healthcare providers on therapy administration
- Work closely with medical science liaisons, regional business managers, patient access managers, and patient hub services
About You:
- Exceptional relationship-building and communication skills across clinical, administrative, and C-suite stakeholders
- Strong project management abilities to coordinate complex site activation timelines
- Experience with CRM systems and site readiness tracking tools
- Ability to translate complex scientific and logistical concepts for diverse audiences
- Strong negotiation skills for site agreements or contracts
- Willingness to travel 60-70% (domestic and international)
- Bachelor's degree in Life Sciences, Business, or related field; advanced degree preferred
- 7+ years' experience within sales and/or strategic account management with IDNs or healthcare systems in biotechnology, pharmaceuticals, or rare disease
- 3+ years specific experience with cell and gene therapies or other advanced therapeutic modalities
- Proven track record managing high-value, low-volume product launches
- Experience with buy and bill reimbursement models and specialty pharmacy networks
- Experience with FDA-approved cell and gene therapies or other high-cost, buy and bill, healthcare provider administered therapies
- Previous experience with product launches requiring specialized infrastructure build and center of excellence implementation
- Experience working within academic medical centers, healthcare systems, and IDNs
- Experience developing and executing on site activation and infusion strategies
#LI-Remote
EEOC Statement: Intellia believes in a diverse environment, and is committed to equal employment opportunity for all its employees and qualified applicants. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Intellia will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Applications are accepted on a rolling basis, and will continue to be accepted until the position is filled at which point the position will be taken down.
The base salary for this position is expected to range between $193,500.00 - $236,500.00 USD per year.The salary offered is determined based on a range of factors including, but not limited to, relevant education and training, overall related experience, specialized, rare or in-demand skill sets, internal comparators and other business needs. Upon joining Intellia, your salary will be reviewed periodically and additional factors such as time in role and performance will be considered. Intellia may change the published salary range based on company and market factors.
Additional compensation includes a performance-based annual cash bonus, a new hire equity grant, and eligibility to be considered for annual equity awards the value of which are determined annually at the Company's discretion.
For more information about Intellia's benefits, please click here.
About Intellia Therapeutics
Sourced by ZipRecruiter
Industry
Biotechnology research and development
Company size
51 - 200 Employees
Headquarters location
Cambridge, MA, US
Year founded
2014