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Fidelity Investments

Accommodation Advisor

Durham, NC · On-site

The Role As an Accommodation Advisor at Fidelity, you will lead the interactive process with associates who have disabilities as defined by the Americans with Disabilities Act and Amendments Act (ADA ...

pdrpeople

$15.75 - $18.50/hr

The ability to access accommodation to deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time. * The flexibility to be able ...

pdrpeople

$15.75 - $18.50/hr

The ability to access accommodation to deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time. * The flexibility to be able ...

Sedgwick

ADA Accommodation Coordinator

New Albany, OH · On-site

To process claims and determine accommodation options following written guidelines and procedures pursuant to ADA, state and/or client requirements; to make timely referrals for appropriate ...

Carle Health

HR Accommodation Specialist

Champaign, IL · On-site

$31.27 - $53.78/hr

Overview The Human Resources Accommodation Specialist is responsible for guiding employees through the accommodation process when faced with temporary or permanent disabilities and/or job ...

Carle Health

HR Accommodation Specialist

Champaign, IL · On-site

$31.27 - $53.78/hr

Overview The Human Resources Accommodation Specialist is responsible for guiding employees through the accommodation process when faced with temporary or permanent disabilities and/or job ...

Carle Health

HR Accommodation Specialist

Champaign, IL

$31.27 - $53.78/hr

OverviewThe Human Resources Accommodation Specialist is responsible for guiding employees through the accommodation process when faced with temporary or permanent disabilities and/or job restrictions.

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Accommodation information

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$35K

$73.7K

$115K

How much do accommodation jobs pay per year?

As of Jun 10, 2026, the average yearly pay for accommodation in the United States is $73,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in accommodation services, and how can they be managed effectively?

Professionals in accommodation services often encounter challenges such as managing guest expectations, handling last-minute booking changes, and ensuring smooth communication across departments. These challenges can be effectively managed by maintaining clear communication, utilizing property management systems to stay organized, and fostering a customer-focused team culture. Regular training and team meetings also help staff stay prepared for peak seasons and unexpected situations, ensuring both guest satisfaction and efficient operations.

What are the key skills and qualifications needed to thrive as an Accommodation Manager, and why are they important?

To thrive as an Accommodation Manager, you need strong organizational abilities, customer service skills, and experience in hospitality management, often supported by a degree or relevant certification. Familiarity with property management systems (PMS), booking software, and compliance standards is typically required. Exceptional communication, problem-solving, and leadership skills help in managing staff and ensuring guest satisfaction. These competencies are crucial for maintaining operational efficiency, high occupancy rates, and positive guest experiences.

What are accommodation jobs?

Accommodation jobs refer to positions within the hospitality industry that involve providing lodging and related services to guests. These roles can include front desk staff, housekeeping, concierge, hotel management, and maintenance personnel. People in accommodation jobs work in hotels, resorts, motels, bed and breakfasts, and other lodging establishments, ensuring guests have a comfortable and enjoyable stay. Responsibilities vary depending on the specific role, but often involve customer service, cleaning, reservations, and facility management.

What is the difference between Accommodation vs Housekeeper?

AspectAccommodationHousekeeper
CredentialsMay require hospitality or customer service certificationsTypically requires cleaning and hospitality experience
Work EnvironmentHotels, resorts, vacation rentalsHotels, private homes, resorts
Employer & IndustryHospitality industry, property managementHospitality industry, residential services
Job FocusProviding lodging and guest servicesCleaning, maintaining guest rooms and facilities

Accommodation roles focus on managing lodging facilities and guest services, often involving customer interaction and hospitality management. Housekeepers primarily handle cleaning and maintaining guest rooms or properties. While both work in the hospitality industry, Accommodation roles are broader, encompassing guest experience, whereas Housekeepers focus on cleanliness and upkeep.

More about Accommodation jobs
What cities are hiring for Accommodation jobs? Cities with the most Accommodation job openings:
What are the most commonly searched types of Accommodation jobs? The most popular types of Accommodation jobs are:
What states have the most Accommodation jobs? States with the most job openings for Accommodation jobs include:
What job categories do people searching Accommodation jobs look for? The top searched job categories for Accommodation jobs are:
Accommodation jobs near you
Infographic showing various Accommodation job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 28% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $73,667 per year, or $35.4 per hour.

Accommodation Advisor

Fidelity Investments

Durham, NC • On-site

Full-time

Posted 19 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Job Description:
The Role
As an Accommodation Advisor at Fidelity, you will lead the interactive process with associates who have disabilities as defined by the Americans with Disabilities Act and Amendments Act (ADA/ADAAA). Your role is to ensure the firm remains compliant with ADAAA guidelines set forth by the Equal Employment Opportunity Commission (EEOC), while minimizing risk by identifying creative and reasonable accommodations that enable associates to perform the essential functions of their roles. You will collaborate with key stakeholders-including Legal, Business Unit HR, Corporate Technology, and others-to influence decision-making and implement tailored solutions. Additionally, you will contribute to strategic efforts that promote accessibility and inclusion across the organization.
The Expertise and Skills you Bring
  • Experience with FMLA and leave management as well as ADAAA, disabilities and accommodations is preferred.
  • Strong interpersonal skills with the ability to advise, influence, and collaborate across all levels of the organization, including Legal and other partners.
  • Passion for research accommodation solutions, including technology and services, and leading through situations without clear standards or practices.
  • Ability to analyze and present case details to determine next steps and identify balanced solutions for associates, business units, and Fidelity.
  • Background in Human Resources or Employee Relations.
  • Skilled in identifying and implementing standard practices, process improvements, and consistent approaches to the accommodation process.
  • Excellent time management, organization, and prioritization skills; capable of managing a caseload of 200-250 complex accommodation requests.
  • Strong written communication skills for documenting dates, conversations, and process steps, and for drafting customized correspondence.
  • Exceptional verbal communication skills for educating associates on leave and accommodation policies via inbound/outbound calls.
  • Proven consulting, influencing, and relationship management abilities to build effective partnerships with associates and leadership.
  • Demonstrated leadership skills to drive solution-focused initiatives (e.g., leading cross-functional teams to select on-demand captioning software).
  • Effective problem-solving skills with a self-motivated approach and accountability for results.
  • Comfortable navigating uncharted territory to develop effective accommodation solutions.

Note: Fidelity will not provide immigration sponsorship for this position.
The Team
This is an opportunity to join the Leave of Absence and Accommodation Team within the Fidelity HR Shared Services. This centralized team manages requests for accommodations due to disability for Fidelity's US based associates.
Certifications:
Category:
Human Resources
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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