Access Services Representative 2 Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit ...
Access Services Representative 2 Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit ...
Patient Access Representative I
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative I
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative I
North Charleston, SC · On-site
$16.50 - $21/hr
Summary The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level ...
Patient Access Representative I
North Charleston, SC · On-site
$16.50 - $21/hr
Summary The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level ...
Patient Access Services Rep III
Largo, FL · On-site
$14.75 - $18.75/hr
Patient Access Services Rep III Facility : Bardmoor Outpatient Center The Patient Access Service (PAS) Representative III: * May be responsible for any of the following and must be proficient in at ...
Patient Access Services Rep III
Largo, FL · On-site
$14.75 - $18.75/hr
Patient Access Services Rep III Facility : Bardmoor Outpatient Center The Patient Access Service (PAS) Representative III: * May be responsible for any of the following and must be proficient in at ...
Patient Access Representative I
$16.50 - $21/hr
The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer ...
Patient Access Representative I
$16.50 - $21/hr
The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer ...
Access Services Representative 2 Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit ...
New
Access Services Representative 2 Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit ...
New
Job Summary The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial ...
Job Summary The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial ...
Patient Access Representative I
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative I
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative I
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative I
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative II
$16.50 - $21/hr
The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer ...
Patient Access Representative II
$16.50 - $21/hr
The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer ...
Patient Access Representative I
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative I
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Access Services Representative 2 Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit ...
Access Services Representative 2 Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit ...
Patient Access Representative I
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative I
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Access Services Representative 2
Killeen, TX · On-site
Job Summary The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial ...
Access Services Representative 2
Killeen, TX · On-site
Job Summary The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial ...
Job Summary The Access Services Representative 3 gets current and accurate demographics and insurance information to register patients. They verify insurance benefits, negotiate, and collect patient ...
Job Summary The Access Services Representative 3 gets current and accurate demographics and insurance information to register patients. They verify insurance benefits, negotiate, and collect patient ...
Patient Access Representative II
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative II
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative II
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative II
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Services Rep II
Largo, FL · On-site
$14.75 - $18.75/hr
Patient Access Services Rep II Facility: Bardmoor Outpatient Center - Imaging Department The Patient Access Service (PAS) Representative II: * May be responsible for any of the following and must be ...
Patient Access Services Rep II
Largo, FL · On-site
$14.75 - $18.75/hr
Patient Access Services Rep II Facility: Bardmoor Outpatient Center - Imaging Department The Patient Access Service (PAS) Representative II: * May be responsible for any of the following and must be ...
Job Summary The Access Services Representative 3 gets current and accurate demographics and insurance information to register patients. They verify insurance benefits, negotiate, and collect patient ...
Job Summary The Access Services Representative 3 gets current and accurate demographics and insurance information to register patients. They verify insurance benefits, negotiate, and collect patient ...
Patient Access Representative II
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Patient Access Representative II
North Charleston, SC · On-site
$16.50 - $21/hr
Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...
Access Services Representative information
See salary details
$14.66 - $15.97
9% of jobs
$15.97 - $17.29
12% of jobs
$17.73 is the 25th percentile. Wages below this are outliers.
$17.29 - $18.60
12% of jobs
$18.60 - $19.91
9% of jobs
$19.91 - $21.22
6% of jobs
The median wage is $21.50 / hr.
$21.22 - $22.53
7% of jobs
$22.53 - $23.84
12% of jobs
$24.32 is the 75th percentile. Wages above this are outliers.
$23.84 - $25.15
21% of jobs
$25.15 - $26.46
12% of jobs
$26.46 - $27.78
0% of jobs
$27.78 - $29.09
0% of jobs
$14
$21
$29
How much do access services representative jobs pay per hour?
As of Jun 1, 2026, the average hourly pay for access services representative in the United States is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Access Services Representative, and why are they important?
To excel as an Access Services Representative, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate degree. Familiarity with patient registration systems, electronic health records (EHRs), and insurance verification tools is typically required. Excellent interpersonal skills, problem-solving abilities, and a customer service mindset distinguish top performers in this role. These competencies are crucial for ensuring efficient patient intake processes, accurate data entry, and positive patient experiences in healthcare environments.
What are some typical challenges faced by Access Services Representatives and how can they be managed effectively?
Access Services Representatives often encounter challenges such as managing a high volume of patient inquiries, navigating complex insurance verification processes, and ensuring accurate data entry under time constraints. To manage these effectively, strong organizational skills, clear communication, and familiarity with healthcare information systems are essential. Staying proactive about ongoing training and leveraging support from team members can help representatives maintain accuracy and provide excellent patient service even during busy periods.
What are Access Services Representatives?
Access Services Representatives are professionals who work in healthcare settings to assist patients with scheduling appointments, verifying insurance, registering for services, and providing general information. They serve as the primary point of contact between patients and the healthcare facility, ensuring that administrative processes run smoothly. Their responsibilities may include handling phone calls, updating patient records, and addressing patient inquiries to facilitate access to medical care. Strong communication, organizational skills, and knowledge of healthcare systems are important for this role.
What is the difference between Access Services Representative vs Patient Access Representative?
| Aspect | Access Services Representative | Patient Access Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require certification in customer service or healthcare | High school diploma or equivalent; often requires certification in healthcare customer service |
| Work Environment | Hospitals, clinics, healthcare facilities | Hospitals, outpatient clinics, medical offices |
| Employer & Industry Usage | Healthcare facilities managing patient intake and access | Healthcare facilities handling patient registration and scheduling |
| Common Search & Comparison | Often compared for roles involving patient access and customer service in healthcare |
Both roles involve patient interaction, registration, and customer service in healthcare settings. The main difference is that Access Services Representatives typically focus on managing patient flow and access logistics, while Patient Access Representatives handle patient registration, insurance verification, and scheduling. Both positions require similar credentials and work environments, making them closely related but with distinct primary responsibilities.
More about Access Services Representative jobs
What cities are hiring for Access Services Representative jobs? Cities with the most Access Services Representative job openings:
Who are the top companies hiring for Access Services Representative jobs? The top employers for Access Services Representative jobs are:
What job categories do people searching Access Services Representative jobs look for? The top searched job categories for Access Services Representative jobs are:
Other
Medical, Retirement, PTO
Posted 16 days ago
Job description
Access Services Representative 2
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial responsibilities. Passionately cross-trains and works in all assigned areas. Serves as a mentor or trainer for peers.
Essential Functions of the Role:
- Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing.
- Knows the patient flow processes in each area.
- Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.
- Interacts regularly with other areas and departments to provide information on patient delays and schedule changes.
- Verifies patient eligibility for insurance coverage and benefit levels for services. Calculates and collects patient liability due per financial clearance policies for existing or bad debt accounts.
- Establishes patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.
- May be responsible for cashiering duties following established policies and procedures. This could take up most of the incumbent's responsibilities in the department.
- Assists patients to nursing units by providing directions, personal escort, or medical mobility assistance, like wheelchairs. Escalates potential service issues to management when necessary.
- Adhere to compliance for order validation, cash policy, government payor, and patient safety requirements for proper patient identification.
- Conducts formal, documented training and serves as a resource to others.
- Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas/locations as assigned.
Key Success Factors:
- 2 years of healthcare or customer service experience or education equivalency required.
- Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
- Maintain a professional demeanor in a stressful and emotional environment. This includes crime, behavioral health, suffering patients, and life or death situations.
- Must exhibit high empathy and communicate well with patients and families during trauma, while showing exceptional customer service skills.
- Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
- Excellent data entry, numeric, typing and computer navigational skills.
- Basic computer skills and Microsoft Office.
Belonging Statement:
We believe that all people should feel welcomed, valued and supported.
Qualifications:
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - 2 Years of Experience