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Access Services Representative Jobs (NOW HIRING)

BayCare Health System

Patient Access Services Rep III

Largo, FL · On-site

$14.75 - $18.75/hr

Patient Access Services Rep III Facility : Bardmoor Outpatient Center The Patient Access Service (PAS) Representative III: * May be responsible for any of the following and must be proficient in at ...

BayCare Health System

Patient Access Services Rep II

Largo, FL · On-site

$14.75 - $18.75/hr

Patient Access Services Rep II Facility: Bardmoor Outpatient Center - Imaging Department The Patient Access Service (PAS) Representative II: * May be responsible for any of the following and must be ...

MUSC

Patient Access Representative II

North Charleston, SC · On-site

$16.50 - $21/hr

Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing ...

BayCare

Patient Access Services Rep II

Saint Petersburg, FL

$16.25 - $20.75/hr

Patient Access Services Rep II Facility: Carillon Surgey Center The Patient Access Service (PAS) Representative II: * May be responsible for any of the following and must be proficient in at least ...

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$14

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How much do access services representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for access services representative in the United States is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

How much does a patient access representative make?

In Pennsylvania, a patient access representative typically earns between $14 and $20 per hour, with an average annual salary around $30,000 to $42,000. Salaries can vary based on experience, certifications, and the healthcare facility's size and location.

What are Access Services Representatives?

Access Services Representatives are professionals who work in healthcare settings to assist patients with scheduling appointments, verifying insurance, registering for services, and providing general information. They serve as the primary point of contact between patients and the healthcare facility, ensuring that administrative processes run smoothly. Their responsibilities may include handling phone calls, updating patient records, and addressing patient inquiries to facilitate access to medical care. Strong communication, organizational skills, and knowledge of healthcare systems are important for this role.

What are the key skills and qualifications needed to thrive as an Access Services Representative, and why are they important?

To excel as an Access Services Representative, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate degree. Familiarity with patient registration systems, electronic health records (EHRs), and insurance verification tools is typically required. Excellent interpersonal skills, problem-solving abilities, and a customer service mindset distinguish top performers in this role. These competencies are crucial for ensuring efficient patient intake processes, accurate data entry, and positive patient experiences in healthcare environments.

What is the least stressful job in healthcare?

An Access Services Representative typically has a moderate workload focused on patient check-ins, scheduling, and administrative tasks, often in a calm environment. This role generally involves regular hours, minimal physical demands, and limited exposure to emergency situations, making it one of the less stressful positions in healthcare.

What jobs pay 4000 a week without a degree?

Access Services Representatives typically do not earn $4,000 a week without a degree, as their roles often involve customer service and administrative tasks with moderate pay. High-paying jobs that can reach this level without a degree include certain sales positions, real estate brokers, or specialized trades like commercial pilots or skilled trades, which may require certifications or licenses. These roles often demand experience, specific skills, or certifications rather than formal college degrees.

Is it hard to be a patient access representative?

Being a patient access representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be demanding due to the need for accuracy, multitasking, and managing patient interactions, but it is generally manageable with proper training and experience.

What is the difference between Access Services Representative vs Patient Access Representative?

AspectAccess Services RepresentativePatient Access Representative
CredentialsHigh school diploma or equivalent; some roles may require certification in customer service or healthcareHigh school diploma or equivalent; often requires certification in healthcare customer service
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, outpatient clinics, medical offices
Employer & Industry UsageHealthcare facilities managing patient intake and accessHealthcare facilities handling patient registration and scheduling
Common Search & ComparisonOften compared for roles involving patient access and customer service in healthcare

Both roles involve patient interaction, registration, and customer service in healthcare settings. The main difference is that Access Services Representatives typically focus on managing patient flow and access logistics, while Patient Access Representatives handle patient registration, insurance verification, and scheduling. Both positions require similar credentials and work environments, making them closely related but with distinct primary responsibilities.

What are some typical challenges faced by Access Services Representatives and how can they be managed effectively?

Access Services Representatives often encounter challenges such as managing a high volume of patient inquiries, navigating complex insurance verification processes, and ensuring accurate data entry under time constraints. To manage these effectively, strong organizational skills, clear communication, and familiarity with healthcare information systems are essential. Staying proactive about ongoing training and leveraging support from team members can help representatives maintain accuracy and provide excellent patient service even during busy periods.
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What cities are hiring for Access Services Representative jobs? Cities with the most Access Services Representative job openings:
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Access Services Representative jobs near you
Infographic showing various Access Services Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,454 per year, or $21.4 per hour.
ACCESS SERVICES REP, FCH - ACCESS SERVICES (4004096001)

ACCESS SERVICES REP, FCH - ACCESS SERVICES (4004096001)

FROEDTERT HEALTH

Menomonee Falls, WI • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Discover. Achieve. Succeed. #BeHere
Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
This job is HYBRID.
FTE: 0.800000
Standard Hours: 32.00
Shift: Shift 4
Shift Details: A Week: Monday : 1600-2000Tuesday : offWednesday : 1230-2100Thursday : offFriday : 1400-2100Saturday : offSunday : offB Week: Monday : 1230-2100Tuesday : 1230-2100Wednesday : 1230-2100Thursday : offFriday : 1600-2000Saturday : 0600-1430Sunday : 0600-1430Holidays as assigned
Job Summary:
The Access Services Representative responds to incoming calls from both internal and external callers which may include, but are not limited to, patients, visitors, hospital staff, clinic staff, and physicians. Patient calls to the After Hours Answering Service are documented using an encounter in EPIC, the electronic medical record. After-hours answering service for Home Care Medical and Horizon Home Care & Hospice patient calls are completed using the SPOK directory. Assistance is also provided to other work groups as needed. Assists in orienting and training new and existing employees. Other duties as assigned.
EXPERIENCE DESCRIPTION:
A minimum of 1 year of customer service experience is required. Previous telecommunications and hospital experience is preferred.
EDUCATION DESCRIPTION:
High School diploma or equivalent is preferred.
SPECIAL SKILLS DESCRIPTION:
Strong data entry, organizational and multi-tasking skills is required. Demonstrates a solid working knowledge of the communication devices and software with thorough understanding of the AMCOM system. Familiarity with the general usage and spelling for specific medical terminology. Proficient in the use of Microsoft Office products. Experience with the Electronic Medical Record, Epic is a plus.
Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
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About Froedtert

Sourced by ZipRecruiter

Froedtert is a world-class healthcare organization based in Milwaukee, WI, United States. The company operates within the healthcare and wellness industry, providing a broad spectrum of medical services to the residents of southeastern Wisconsin and beyond. Froedtert was founded in 1980 and is an academic health network, which ripples an integrated affiliation with the Medical College of Wisconsin. The company prides itself on its cutting-edge treatments, sophisticated technology, and groundbreaking research. Froedtert’s mission is to advance health in the communities they serve, with a profound commitment towards patient care, education, research and community outreach.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1980

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