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Veterans Health Administration

Advanced MSA

Harlingen, TX · On-site +1

$45K - $59K/yr

The AMSA provides support across multiple ancillaries and interprofessional clinics and determines the needs of the Veteran/caregiver. These positions are within the Health Administration Service at ...

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How much do amsa jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for amsa in the United States is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $23.32 per hour, depending on experience, location, and employer.

What is an AMSA?

An AMSA (Advanced Medical Support Assistant) job involves providing administrative support in healthcare settings, such as hospitals or clinics. Responsibilities include scheduling appointments, verifying insurance, processing patient records, and assisting with customer service. AMSAs typically work in government healthcare systems like the VA, ensuring smooth patient flow and efficient office operations. Strong communication, multitasking, and knowledge of medical terminology are essential for success in this role.

What are the key skills and qualifications needed to thrive as an AMSA?

To excel as an AMSA (Ambulance Medical Services Attendant), you need a strong background in emergency medical care, basic life support, and a relevant certification such as an Emergency Medical Technician (EMT) license. Familiarity with patient transport equipment, ambulance communication systems, and incident reporting tools is typically necessary. Excellent interpersonal communication, quick decision-making, and teamwork are soft skills that set top professionals apart in this field. These qualities are crucial because AMSAs must provide prompt, effective care and ensure patient safety in high-pressure, rapidly changing environments.

What career advancement opportunities are available for an AMSA?

As an AMSA, you can pursue a variety of career paths in emergency medical services, such as advancing to paramedic roles or moving into supervisory or training positions within ambulance services. Many AMSAs also continue their education to become advanced care paramedics or even enter related healthcare fields like nursing or fire services. You may have opportunities to specialize in areas such as disaster response or critical care transport, depending on your experience and additional certifications. Most employers support professional development, and gaining experience in the AMSA role is an excellent foundation for a long-term career in emergency medicine.

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AMSA jobs near you
Infographic showing various Amsa job openings in the United States as of August 2026, with employment types broken down into 11% Internship, 67% Full Time, and 22% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,937 per year, or $22.1 per hour.

Medical Support Assistant (Advanced)

SD Department of Veterans Affairs

Manhattan, NY

$53K/yr

Full-time

Posted 2 days ago

New

Job description

The Advanced Medical Support Assistant (AMSA) serves in the Radiology and Nuclear Medicine Service at the VA New York Harbor Health Care System There are 2 vacancies at the Brooklyn campus and 1 vacancy at the New York/ Manhattan campus. The AMSA provides administrative and clerical support to the Radiology Service.
Qualifications:Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Experience and Education:
    • Experience: No experience required.
    • Education: High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • English Language Proficiency: MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Creditable Experience:
  • Knowledge of MSA Practices. To be creditable, the experience must have demonstrated the knowledge, skills, and abilities (KSAs) associated with current MSA responsibilities or an equivalent administrative patient support role in a non-VA medical inpatient or outpatient setting. Experience satisfying this requirement may be paid/non-paid employment as an MSA or an equivalent position in a non-VA hospital or clinic setting.
  • Quality of Experience. Qualifying experience must be at a level comparable to MSA experience or equivalent administrative clinical support role in a non-VA medical inpatient or outpatient setting at the next lower grade level. For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty), and a range of varieties as described in this standard, at the specified grade level and be performed by the incumbent at least 25% of the time.
Grade Determinations: In addition to the basic requirements, the following criteria must be met when determining the grade of candidates.
Advanced Medical Support Assistant, GS-6:Experience: Must have one (1) year of experience equivalent to the GS-5 grade level, performing duties including but not limited to: independently perform a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting. Scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility; verifying and updating demographics and insurance information when patients check-in for appointments. Coordinates administrative functions relating to emergency and non-emergency transfers.
AND
Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate all of the KSAs below:
  • Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
  • Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
  • Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various.
  • Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
  • Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
  • Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
Preferred Experience: Radiology scheduling, scheduling, customer service
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-06.
Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.
Education:There is no education substitution for the GS-06 Above Full Performance Grade Level.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

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