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911 Operator Dispatcher Jobs (NOW HIRING)

Hualapai Tribe

911 Operator

Peach Springs, AZ

OPEN COMPETITIVE Job Title: 911 Operator (Dispatcher) Position Summary: Actively supports and upholds the Hualapai Nation 911 Communication Center's mission and values. The primary function of an ...

Hualapai Tribe

911 Operator

Peach Springs, AZ · On-site

OPEN COMPETITIVE Job Title: 911 Operator (Dispatcher) Position Summary: Actively supports and upholds the Hualapai Nation 911 Communication Center's mission and values. The primary function of an ...

UT Health East Texas

911 Operator

Tyler, TX

Overview Join our team as a full-time, EMS 911 Operator in Tyler, TX. Why Join Us? Thrive in a ... Emergency Medical Dispatch (Paid Certification Training provided by UT Health) - must obtain within ...

UT Health East Texas

911 Operator

Tyler, TX · On-site

Overview Join our team as a full-time, EMS 911 Operator in Tyler, TX. Why Join Us? Thrive in a ... Emergency Medical Dispatch (Paid Certification Training provided by UT Health) - must obtain within ...

ONE Elite Staffing

911 Call Taker/Dispatcher

Dallas, TX · On-site

We are looking for 911 Call Takers/Dispatchers for the City of Dallas Police Department. Candidate ... Working knowledge of Communications Division Standard Operating Procedures (S.O.P.), General and ...

Hartford HealthCare at Home

EMS Dispatcher

Norwich, CT · On-site

Operating within our 911 Emergency Communications Call Center, this unique telecommunicator ... Current Priority Dispatch EMD Certification or the ability to obtain within 60 days of hire. With ...

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How much do 911 operator dispatcher jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for 911 operator dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

How much do 911 operators make?

911 operator dispatchers in North Carolina typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and agency. Salaries can increase with additional certifications, training, and years of service, and the job often requires shift work and strong communication skills.

What are the key skills and qualifications needed to thrive as a 911 Operator Dispatcher, and why are they important?

To thrive as a 911 Operator Dispatcher, you need strong multitasking abilities, quick decision-making skills, and knowledge of emergency protocols, usually supported by a high school diploma and specialized training. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and certifications like Emergency Medical Dispatcher (EMD) are typically required. Exceptional communication, composure under pressure, and empathy are crucial soft skills for effectively managing emergency calls. These abilities are essential to ensure accurate information relay, rapid response, and calm, supportive interactions during high-stress situations.

What are 911 operator dispatchers?

911 operator dispatchers are emergency communication professionals who receive and respond to emergency and non-emergency calls. They assess the situation, gather critical information, and dispatch the appropriate emergency services such as police, fire, or medical personnel. These dispatchers play a vital role in public safety by remaining calm under pressure, providing instructions to callers, and coordinating timely responses. They must also accurately document information and maintain communication with first responders during incidents.

What qualifications do I need to be a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and the ability to work under pressure. Some agencies require completion of dispatch training programs and may prefer candidates with prior emergency services experience or certifications such as CPR or emergency medical dispatch training.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as it requires passing written exams, background checks, and sometimes psychological evaluations. Candidates often need strong communication skills, the ability to handle stressful situations, and relevant certifications or training to improve their chances of being hired.

What are some common challenges faced by 911 Operator Dispatchers, and how can I prepare for them?

911 Operator Dispatchers often face high-stress situations, including managing multiple emergency calls simultaneously and making quick decisions under pressure. The role requires excellent communication skills and emotional resilience, as you'll interact with distressed callers and coordinate with police, fire, and medical teams. Preparing through scenario-based training, developing active listening skills, and practicing stress management techniques can help you succeed. Additionally, many agencies provide ongoing support and training to help dispatchers handle these challenges effectively.

What is the difference between 911 Operator Dispatcher vs Emergency Communications Officer?

Aspect911 Operator DispatcherEmergency Communications Officer
Required CredentialsHigh school diploma, dispatcher certification, CPR/First AidSimilar certifications, often including emergency dispatch training
Work EnvironmentEmergency call centers, public safety agenciesPublic safety agencies, emergency call centers
Employer & IndustryPolice, fire, EMS departmentsPublic safety agencies, emergency response centers
Common Search & ComparisonYesYes

Both 911 Operator Dispatchers and Emergency Communications Officers work in emergency call centers, handling urgent calls and dispatching services. While their roles are similar, the terminology varies by region and agency. Generally, they require comparable certifications and work in similar environments within public safety sectors.

How much do 911 dispatch operators make?

911 dispatch operators typically earn a median annual salary of around $45,000 to $50,000, though this can vary based on location, experience, and certifications. Many also work irregular hours, including nights and weekends, and require strong communication and multitasking skills.
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911 Operator Dispatcher jobs near you

911 Operator Dispatcher

GREATER ORLANDO AVIATION AUTH

Orlando, FL • On-site

$25/hr

Other

Posted 12 days ago

Key responsibilities

  • Dispatch Police, Fire, Medical, and Airport Operations response personnel to emergency and non-emergency situations, including aircraft emergencies.

  • Serve as Public Safety Answering Point (PSAP) and answer all 9-1-1 calls originating on airport property.

  • Operate all related equipment.

Job description

Minimum 2 years experience with Dispatch Police, Fire, Medical and Airport Operations response personnel to emergency and non-emergency situations, including aircraft emergencies. Serve as Public Safety Answering Point (PSAP) and answer all 9-1-1 calls originating on airport property. Operate all related equipment.


Posting Dates: 6/23/2026-7/7/2026