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911 Operator Dispatcher Jobs (NOW HIRING)

Douglas County, NE

Communications Dispatcher

Omaha, NE · On-site

$32.03 - $42.32/hr

Computer-Aided Dispatch (CAD), multi-channel radio, emergency telephone, and local and other ... Perform duties of a 911 Operator. * Maintain knowledge and skill set through continuing education ...

Summit County, CO

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

Continuous Description Serves as a professional 911 Dispatcher for Summit County. Works directly ... operating procedures. * Maintains incident and status histories accurately in the Computer Aided ...

Door County, WI

911 Dispatcher

Sturgeon Bay, WI · On-site

$29.15/hr

Operating 24 hours a day, the center provides dispatching for all law enforcement, fire, and EMS agencies across the county. Staff manage both emergency 911 calls and non-emergency requests for ...

Summit County Government (CO)

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

Description Serves as a professional 911 Dispatcher for Summit County. Works directly with the ... operating procedures. Maintains incident and status histories accurately in the Computer Aided ...

King William County

911 Dispatcher

King William, VA

$44K/yr

Maintains working knowledge of operating procedures of agencies served by 911 center; Utilizes computer data base for mapping, data collection and computer aided dispatch; Performs related tasks as ...

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911 Operator Dispatcher information

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How much do 911 operator dispatcher jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for 911 operator dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

Where do 911 dispatchers make the most money?

911 dispatcher salaries tend to be highest in regions with larger populations and higher cost of living, such as major metropolitan areas. States or cities with higher budgets for emergency services often offer increased pay, especially for experienced dispatchers with certifications and specialized training.

How much do you make being a 911 dispatcher?

The average salary for a 911 dispatcher varies by location but typically ranges from $35,000 to $55,000 per year. Entry-level dispatchers may earn less, while experienced operators with certifications can earn higher wages, often working in shifts that include nights and weekends.

How many years does it take to become a 911 dispatcher?

Becoming a 911 dispatcher typically requires completing a high school diploma or equivalent, followed by specialized training that can last from a few weeks to several months. Many agencies also require candidates to pass background checks, written exams, and sometimes obtain certifications such as Emergency Medical Dispatcher (EMD) or Emergency Telecommunicator Certification, but the overall process usually takes less than a year.

What are the key skills and qualifications needed to thrive as a 911 Operator Dispatcher, and why are they important?

To thrive as a 911 Operator Dispatcher, you need strong multitasking abilities, quick decision-making skills, and knowledge of emergency protocols, usually supported by a high school diploma and specialized training. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and certifications like Emergency Medical Dispatcher (EMD) are typically required. Exceptional communication, composure under pressure, and empathy are crucial soft skills for effectively managing emergency calls. These abilities are essential to ensure accurate information relay, rapid response, and calm, supportive interactions during high-stress situations.

What are 911 operator dispatchers?

911 operator dispatchers are emergency communication professionals who receive and respond to emergency and non-emergency calls. They assess the situation, gather critical information, and dispatch the appropriate emergency services such as police, fire, or medical personnel. These dispatchers play a vital role in public safety by remaining calm under pressure, providing instructions to callers, and coordinating timely responses. They must also accurately document information and maintain communication with first responders during incidents.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as it requires passing written exams, background checks, and often completing specialized training or certification. Candidates should have strong communication skills, the ability to handle stressful situations, and typically need to meet specific employment criteria set by the hiring agency.

What are some common challenges faced by 911 Operator Dispatchers, and how can I prepare for them?

911 Operator Dispatchers often face high-stress situations, including managing multiple emergency calls simultaneously and making quick decisions under pressure. The role requires excellent communication skills and emotional resilience, as you'll interact with distressed callers and coordinate with police, fire, and medical teams. Preparing through scenario-based training, developing active listening skills, and practicing stress management techniques can help you succeed. Additionally, many agencies provide ongoing support and training to help dispatchers handle these challenges effectively.

What is the difference between 911 Operator Dispatcher vs Emergency Communications Officer?

Aspect911 Operator DispatcherEmergency Communications Officer
Required CredentialsHigh school diploma, dispatcher certification, CPR/First AidSimilar certifications, often including emergency dispatch training
Work EnvironmentEmergency call centers, public safety agenciesPublic safety agencies, emergency call centers
Employer & IndustryPolice, fire, EMS departmentsPublic safety agencies, emergency response centers
Common Search & ComparisonYesYes

Both 911 Operator Dispatchers and Emergency Communications Officers work in emergency call centers, handling urgent calls and dispatching services. While their roles are similar, the terminology varies by region and agency. Generally, they require comparable certifications and work in similar environments within public safety sectors.

More about 911 Operator Dispatcher jobs
What cities are hiring for 911 Operator Dispatcher jobs? Cities with the most 911 Operator Dispatcher job openings:
What states have the most 911 Operator Dispatcher jobs? States with the most job openings for 911 Operator Dispatcher jobs include:
What job categories do people searching 911 Operator Dispatcher jobs look for? The top searched job categories for 911 Operator Dispatcher jobs are:
911 Operator Dispatcher jobs near you
Infographic showing various 911 Operator Dispatcher job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Lateral Public Safety Dispatcher (911 Operator)

Lateral Public Safety Dispatcher (911 Operator)

City of Ventura

Ventura, CA • On-site

$38.01 - $46.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Applications are accepted exclusively through the City of Ventura Career Site: www.cityofventura.ca.gov/jobs. Submissions through other websites or methods will not be accepted.
Applications and supplemental questionnaires will be accepted on a continuous basis. Applications will be reviewed weekly, and candidates are encouraged to apply early for immediate consideration. This recruitment is open until filled.
Pay & Benefits
  • $38.01- $46.20 Hourly (DOQ)
  • Benefits
    • Medical Insurance (HMO, PPO options)
    • City Paid Dental and Vision Insurance
    • Life Insurance
    • Vacation & Holiday Compensation
    • Deferred Compensation
    • CalPERS Retirement
    • Wellness Program (access to gym facility and fitness classes)
    • Tuition Reimbursement & Bilingual Pay

About the Opportunity
The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatch appropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities.
The ideal candidate is an experienced public safety dispatcher with a police or fire agency who thrives in a fast-paced communications environment and is committed to serving the community. Success in this role requires the ability to multitask, make sound decisions under pressure, remain calm during violent or emotionally charged situations, and communicate with professionalism, diplomacy, and tact when assisting people from diverse backgrounds, including those who may be confused, upset, irate, under the influence, or otherwise irrational.
Employee Referral Program
This position has been designated "hard to fill" and is eligible for the employee referral program. If you have been referred to apply for this position by a current City staff member, please indicate their name as the person who referred you in the supplemental question.
Minimum Qualifications - Required
A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable.
In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required.
License: Depending on assignment, possession of a valid California Class C driver's license may be required.
Certificate: Typing speed of 35 words per minute is desirable.
How to Apply
Submit an online City job application and supplemental questionnaire by the filing deadline.
  • It is important that your city job application show all the relevant education, training, and experience you possess. Resumes, CVs, and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire may disqualify you from further consideration in the recruitment process.
  • After you apply, all future correspondence from the city will be via E-Mail. Please check your messages regularly and keep your contact information up to date using your on-line application.

Selection Process
  • All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed, and only those candidates determined to be most qualified based on experience, training, and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline.
  • Those candidates whose qualifications most closely match the requirements of the position will be invited to a qualifying panel interview process. Candidates will be notified of specifics after the examination process has been completed. Initial panel interviews may be conducted in-person or via video teleconference. Candidates will be notified of specifics at the appropriate time
  • As a condition of employment, the selected candidate may be required to complete an extensive post-offer Police Department background investigation that may include live-scan fingerprinting, post-offer medical examination, and a polygraph examination.

The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City.
Additional Information
For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at City of Ventura Jobs or by viewing here Lateral Public Safety Dispatcher.
To learn more about the City's hiring process, visit the City of Ventura Hiring Process page.
Questions? Contact the Recruitment Team:
recruitment@cityofventura.ca.gov
(805) 654-7802
In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov.
The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

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