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911 Operator Dispatcher Jobs in Virginia (NOW HIRING)

King William County

911 Dispatcher

King William, VA · On-site

$44K/yr

Maintains working knowledge of operating procedures of agencies served by 911 center; Utilizes computer data base for mapping, data collection and computer aided dispatch; Performs related tasks as ...

King William County, VA

911 Dispatcher

King William, VA · On-site

$44K/yr

Maintains working knowledge of operating procedures of agencies served by 911 center; * Utilizes computer data base for mapping, data collection and computer aided dispatch; * Performs related tasks ...

Constellis

Dispatch Operator

Reston, VA

$29.26/hr

Minimum of 1 years' experience as a 911 dispatcher or similar function in an emergency call center * Excellent phone skills * Be able to handle filing and other administrative duties * Knowledge of a ...

City of Suffolk

Communications Operator - New

Suffolk, VA · On-site

$54K - $84K/yr

Responds calmly and tactfully to callers on Emergency 911 and non-emergency lines to obtain complete and accurate information for entry into the Computer Aided Dispatch (CAD) system. Prioritizes ...

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How much do 911 operator dispatcher jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for 911 operator dispatcher in Virginia is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.61 per hour, depending on experience, location, and employer.

What is a 911 operator dispatcher?

911 operator dispatchers are emergency communication professionals who receive and respond to emergency and non-emergency calls. They assess the situation, gather critical information, and dispatch the appropriate emergency services such as police, fire, or medical personnel. These dispatchers play a vital role in public safety by remaining calm under pressure, providing instructions to callers, and coordinating timely responses. They must also accurately document information and maintain communication with first responders during incidents.

What are the key skills and qualifications needed to thrive as a 911 operator dispatcher?

To thrive as a 911 Operator Dispatcher, you need strong multitasking abilities, quick decision-making skills, and knowledge of emergency protocols, usually supported by a high school diploma and specialized training. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and certifications like Emergency Medical Dispatcher (EMD) are typically required. Exceptional communication, composure under pressure, and empathy are crucial soft skills for effectively managing emergency calls. These abilities are essential to ensure accurate information relay, rapid response, and calm, supportive interactions during high-stress situations.

What are some common challenges faced by 911 operator dispatchers, and how can I prepare for them?

911 Operator Dispatchers often face high-stress situations, including managing multiple emergency calls simultaneously and making quick decisions under pressure. The role requires excellent communication skills and emotional resilience, as you'll interact with distressed callers and coordinate with police, fire, and medical teams. Preparing through scenario-based training, developing active listening skills, and practicing stress management techniques can help you succeed. Additionally, many agencies provide ongoing support and training to help dispatchers handle these challenges effectively.

What is the difference between 911 Operator Dispatcher vs Emergency Communications Officer?

Aspect911 Operator DispatcherEmergency Communications Officer
Required CredentialsHigh school diploma, dispatcher certification, CPR/First AidSimilar certifications, often including emergency dispatch training
Work EnvironmentEmergency call centers, public safety agenciesPublic safety agencies, emergency call centers
Employer & IndustryPolice, fire, EMS departmentsPublic safety agencies, emergency response centers
Common Search & ComparisonYesYes

Both 911 Operator Dispatchers and Emergency Communications Officers work in emergency call centers, handling urgent calls and dispatching services. While their roles are similar, the terminology varies by region and agency. Generally, they require comparable certifications and work in similar environments within public safety sectors.

Is being a 911 operator dispatcher worth it?

911 operator dispatchers play a critical role in emergency response by coordinating calls and dispatching services. The job often requires strong communication skills, the ability to handle high-stress situations, and shift work, including nights and weekends. While it can be rewarding for those interested in public service, it also involves emotional challenges and a demanding workload.

Is it hard to be hired as a 911 operator dispatcher?

Becoming a 911 operator dispatcher can be competitive, as it often requires passing written exams, background checks, and training programs. Candidates should have strong communication skills, the ability to handle stressful situations, and sometimes obtain certifications such as Emergency Medical Dispatch (EMD) or Emergency Telecommunicator Certification.

What are popular job titles related to 911 Operator Dispatcher jobs in Virginia?

For 911 Operator Dispatcher jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching 911 Operator Dispatcher jobs in Virginia look for?

The top searched job categories for 911 Operator Dispatcher jobs in Virginia are:

911 Operator Dispatcher jobs near you
Infographic showing various 911 Operator Dispatcher job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $45,430 per year, or $21.8 per hour.

911 Dispatcher

King William, VA • On-site

King William County
See more jobs at King William Countyexternal

$44K/yr

Full-time

Re-posted 11 days ago

Job description

Welcome to the King William County's Employnment Opportunities Page. King William County encourages the diligent efforts of jobseekers to pursue and sustain gainful employment. As an organization, we understand the importance of meaningful work and intend to foster an environment of productive, qualified, and competent individuals who seek to achieve a common goal.

If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. Click on the job title that piques your interest or that relates to your education and experience and then click the "Apply" link. Job postings are subject to be closed at any time by the County, regardless of the postings' status or closing date.

Please ensure that your application shows all relevant education and experience that you possess. Individual jobs may require additional attachments to the application. Incomplete applications may be rejected.

If you would like to be notified when applications are being accepted for any position, click on "Job Alerts" in the menu, select the job title, then click on the 'Subscribe' link to fill out a Job Interest Card. Note: Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

King William County is an Equal Opportunity Employer and is inclusive of all persons. Employment with the County is not limited by race, ethnicity, class, sex, gender, gender identity, transgender status, marital status, age, sexuality, pregnancy, disability, medical condition, education, spiritual beliefs, creed, culture, tribal affiliations, national origin, political beliefs and/or veteran status. We committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, services, programs and activities.

To request a reasonable accommodation under the Americans with Disabilities Act (ADA), please email the Human Resources department at benefits@kwc.gov or contact us by phone at (804) 769-4968. General Description The Emergency Communications Officer will work in a high-stress, fast paced environment answering 911 emergency calls, non-emergency call, and handling in person requests for service. Communications Officers will receive calls for service and dispatch information simultaneously to emergency first responders

Essential Functions Receives, classifies, processes and dispatches emergency calls; Receives, records and forwards non-emergency calls for service; Receives law enforcement, medical, fire, EMS and related requests; Prepares and maintains computerized and other records and files; Operates radios, telephone switchboard, alarm systems, recording devices and computer terminals; Prepares and maintains data, reports and records; Maintains working knowledge of operating procedures of agencies served by 911 center; Utilizes computer data base for mapping, data collection and computer aided dispatch; Performs related tasks as assigned. Knowledge, Skills, and Abilities Skill in operation of communications systems; Knowledge of radio and teletype procedures; Ability to type/keyboard at a reasonable rate of speed; Ability to speak distinctly and hear clearly; Ability to solve problems within scope of responsibility; Ability to deal courteously with the public in all situations, including under stressful conditions; Ability to operate all communication equipment; Ability to remain calm and respond appropriately in emergency situations. Education, Training, and Experience Must be 18 years of age or older and possess a high school diploma or GED.

Must be able to pass a through background investigation, which includes, but is not limited to driving and criminal history records check, credit history check, and inquiry of character and reputation. Knowledge of and capability to use required equipment, including, but not limited to headsets for communication via phone and radio, use of multiple computers and screens. Clear speaking voice.

Typing speed of 20 words per minute minimum. Ability to read and interpret maps and mapping systems. Must be able to complete required training within selected time.

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