911 Dispatcher
La Place, LA · On-site
$40K - $46K/yr
The role of a 911 Communication Telecommunicator ispivotal in managing both emergency and non-emergency calls for service.Telecommunicators are responsible for dispatching police, fire, and ...
911 Dispatcher
La Place, LA · On-site
$40K - $46K/yr
The role of a 911 Communication Telecommunicator ispivotal in managing both emergency and non-emergency calls for service.Telecommunicators are responsible for dispatching police, fire, and ...
911 Dispatcher
Uniontown, OH · On-site
$15 - $17/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Uniontown, OH · On-site
$15 - $17/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
NOC Manager, Axon 911
New York, NY · On-site
Axon 911 is looking for a Network Operations Center (NOC) Manager (Tier-1) who will be responsible for orchestrating operations and leading the team of NOC engineers. This position is responsible for ...
NOC Manager, Axon 911
New York, NY · On-site
Axon 911 is looking for a Network Operations Center (NOC) Manager (Tier-1) who will be responsible for orchestrating operations and leading the team of NOC engineers. This position is responsible for ...
911 Dispatcher
Frisco, CO · On-site
$35.38 - $50.89/hr
Description Serves as a professional 911 Dispatcher for Summit County. Works directly with the ... Candidates must possess the ability to thrive, manage success, and manage multiple projects ...
911 Dispatcher
Frisco, CO · On-site
$35.38 - $50.89/hr
Description Serves as a professional 911 Dispatcher for Summit County. Works directly with the ... Candidates must possess the ability to thrive, manage success, and manage multiple projects ...
911 Administrator
Auburn, NY · On-site
The 911 Administrator's work involves presenting technical findings, program evaluations and ... management, telecommunications, emergency medical service, public administration, business ...
911 Administrator
Auburn, NY · On-site
The 911 Administrator's work involves presenting technical findings, program evaluations and ... management, telecommunications, emergency medical service, public administration, business ...
911 Dispatcher
Honolulu, HI · On-site
$18 - $20/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Honolulu, HI · On-site
$18 - $20/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
Senior Product Marketing Manager, Axon 911
New York, NY · Hybrid
$132K - $173K/yr
... 911 portfolio. * Partner closely with the Product Management team to deeply understand product capabilities and translate technical concepts into clear customer-facing messaging. * Work across the ...
Senior Product Marketing Manager, Axon 911
New York, NY · Hybrid
$132K - $173K/yr
... 911 portfolio. * Partner closely with the Product Management team to deeply understand product capabilities and translate technical concepts into clear customer-facing messaging. * Work across the ...
911 Administrator
Auburn, NY · On-site
The 911 Administrator's work involves presenting technical findings, program evaluations and ... management, telecommunications, emergency medical service, public administration, business ...
911 Administrator
Auburn, NY · On-site
The 911 Administrator's work involves presenting technical findings, program evaluations and ... management, telecommunications, emergency medical service, public administration, business ...
911 Administrator
Auburn, NY · On-site
$76K - $91K/yr
... management, telecommunications, emergency medical service, public administration, business ... The 911 Administrator is an administrative position in the field of public safety with ...
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911 Administrator
Auburn, NY · On-site
$76K - $91K/yr
... management, telecommunications, emergency medical service, public administration, business ... The 911 Administrator is an administrative position in the field of public safety with ...
Apply Early
NOC Manager, Axon 911
New York, NY · On-site
Axon 911 is looking for a Network Operations Center (NOC) Manager (Tier-1) who will be responsible for orchestrating operations and leading the team of NOC engineers. This position is responsible for ...
NOC Manager, Axon 911
New York, NY · On-site
Axon 911 is looking for a Network Operations Center (NOC) Manager (Tier-1) who will be responsible for orchestrating operations and leading the team of NOC engineers. This position is responsible for ...
911 Administrator
Auburn, NY · On-site
... management, telecommunications, emergency medical service, public administration, business ... The 911 Administrator is an administrative position in the field of public safety with ...
911 Administrator
Auburn, NY · On-site
... management, telecommunications, emergency medical service, public administration, business ... The 911 Administrator is an administrative position in the field of public safety with ...
911 Dispatcher
Wilmington, OH · On-site
$25.71 - $30.53/hr
Communications Clerk (911 Dispatcher) The City of Wilmington, Ohio, is seeking full-time ... Manages communications of emergency personnel and takes protective measures to preserve the life ...
911 Dispatcher
Wilmington, OH · On-site
$25.71 - $30.53/hr
Communications Clerk (911 Dispatcher) The City of Wilmington, Ohio, is seeking full-time ... Manages communications of emergency personnel and takes protective measures to preserve the life ...
911 Dispatch Supervisor
Frisco, CO · On-site
$87K - $104K/yr
... 911 Center ... Supervisors are responsible for performance management, including: work performance, coaching ...
911 Dispatch Supervisor
Frisco, CO · On-site
$87K - $104K/yr
... 911 Center ... Supervisors are responsible for performance management, including: work performance, coaching ...
Senior Product Marketing Manager, Axon 911
New York, NY · On-site
$132K - $173K/yr
... 911 portfolio. * Partner closely with the Product Management team to deeply understand product capabilities and translate technical concepts into clear customer-facing messaging. * Work across the ...
Senior Product Marketing Manager, Axon 911
New York, NY · On-site
$132K - $173K/yr
... 911 portfolio. * Partner closely with the Product Management team to deeply understand product capabilities and translate technical concepts into clear customer-facing messaging. * Work across the ...
911 Telecommunicator
$27.25 - $30.14/hr
Utilizes mapping and other Next Generation 911 technologies to process calls for service. 5%- Operates the TIME System (Transaction, Information Management Enforcement) and other databases Retrieves ...
911 Telecommunicator
$27.25 - $30.14/hr
Utilizes mapping and other Next Generation 911 technologies to process calls for service. 5%- Operates the TIME System (Transaction, Information Management Enforcement) and other databases Retrieves ...
911 Telecommunicator
Saint Paul, MN · On-site
$55K - $81K/yr
Regular attendance according to the position's management approved work schedule is required ... 911 Telecommunicator. This list will be certified to the appointing authority which may use this ...
911 Telecommunicator
Saint Paul, MN · On-site
$55K - $81K/yr
Regular attendance according to the position's management approved work schedule is required ... 911 Telecommunicator. This list will be certified to the appointing authority which may use this ...
Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only ... You'll act as an account manager with several responsibilities, including project initiation ...
Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only ... You'll act as an account manager with several responsibilities, including project initiation ...
911 Dispatch Supervisor
Frisco, CO · On-site
$87K - $104K/yr
... 911 Center ... Supervisors are responsible for performance management, including: work performance, coaching ...
911 Dispatch Supervisor
Frisco, CO · On-site
$87K - $104K/yr
... 911 Center ... Supervisors are responsible for performance management, including: work performance, coaching ...
Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only ... You'll act as an account manager with several responsibilities, including project initiation ...
Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only ... You'll act as an account manager with several responsibilities, including project initiation ...
Axon 911 is seeking a highly skilled and experienced Sr. Commodity Manager to join our team. This role is responsible for developing and managing strategic supplier relationships while driving ...
Axon 911 is seeking a highly skilled and experienced Sr. Commodity Manager to join our team. This role is responsible for developing and managing strategic supplier relationships while driving ...
911 Manager information
See salary details
$35K - $42.4K
20% of jobs
$48K is the 25th percentile. Wages below this are outliers.
$42.4K - $49.8K
6% of jobs
$49.8K - $57.2K
4% of jobs
$57.2K - $64.6K
12% of jobs
The median wage is $69.8K / yr.
$64.6K - $72K
11% of jobs
$72K - $79.5K
12% of jobs
$85.9K is the 75th percentile. Wages above this are outliers.
$79.5K - $86.9K
12% of jobs
$86.9K - $94.3K
14% of jobs
$94.3K - $101.7K
4% of jobs
$101.7K - $109.1K
4% of jobs
$109.1K - $116.5K
1% of jobs
$35K
$71.6K
$116.5K
How much do 911 manager jobs pay per year?
As of Jul 3, 2026, the average yearly pay for 911 manager in the United States is $71,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $88,500.00 per year, depending on experience, location, and employer.
What are some common challenges faced by a 911 Manager, and how can they be effectively managed?
A 911 Manager often faces challenges such as high-stress decision-making, staff retention, and ensuring around-the-clock coverage. Balancing administrative responsibilities with the urgent needs of emergency communications can be demanding. Effective management includes ongoing training, fostering a supportive team environment, and implementing clear protocols to handle peak call volumes and critical incidents. Additionally, strong communication and collaboration with local law enforcement, fire, and EMS agencies are essential for seamless operations.
What is a 911 Manager?
A 911 Manager is a professional responsible for overseeing the operations of a public safety answering point (PSAP) or emergency communications center. They manage staff, develop policies, coordinate training, and ensure that emergency calls are handled efficiently and effectively. The 911 Manager also works closely with law enforcement, fire, and medical services to optimize response times and implement new technologies. Their leadership is crucial in maintaining seamless communication during emergencies and ensuring quality service for the public.
What are the key skills and qualifications needed to thrive as a 911 Manager, and why are they important?
To thrive as a 911 Manager, you need expertise in emergency communications, supervisory experience, and typically a background in public safety or emergency management. Familiarity with Computer-Aided Dispatch (CAD) systems, FCC regulations, and certifications such as APCO or NENA are commonly required. Strong leadership, crisis management, and effective communication skills are crucial for managing teams and high-pressure situations. These abilities ensure the efficient coordination of emergency responses, team performance, and public safety.
What is the difference between 911 Manager vs 911 Dispatcher?
| Aspect | 911 Manager | 911 Dispatcher |
|---|---|---|
| Required Credentials | Emergency management certification, leadership experience | High school diploma, dispatcher training, emergency communication certification |
| Work Environment | Office setting, overseeing operations | Dispatch center, handling emergency calls |
| Employer & Industry Usage | Public safety agencies, emergency management | Police, fire, EMS dispatch centers |
| Common Search & Comparison | Leadership, management roles | Operational, communication-focused roles |
The main difference between a 911 Manager and a 911 Dispatcher is that the 911 Manager oversees emergency communication operations and manages staff, requiring leadership skills and certifications. In contrast, the 911 Dispatcher handles emergency calls directly, focusing on communication and quick response. Both roles are vital in public safety, but they differ in responsibilities, credentials, and work environment.
More about 911 Manager jobs
What cities are hiring for 911 Manager jobs? Cities with the most 911 Manager job openings:
What are the most commonly searched types of 911 jobs? The most popular types of 911 jobs are:
What states have the most 911 Manager jobs? States with the most job openings for 911 Manager jobs include:
What job categories do people searching 911 Manager jobs look for? The top searched job categories for 911 Manager jobs are:
$40K - $46K/yr
Full-time
Posted 26 days ago
Job description
The role of a 911 Communication Telecommunicator ispivotal in managing both emergency and non-emergency calls for service.Telecommunicators are responsible for dispatching police, fire, and emergencymedical services, making it a high-stress position that requiresprofessionalism and dedication. Operators handle various calls from the publicconcerning law enforcement, fire emergencies, medical crises, and after-hoursutility issues. They must make swift, precise decisions that can greatly affectpublic safety outcomes. Furthermore, teamwork is essential, as operators areexpected to assist colleagues during less busy times or when handlinglower-priority tasks. This essential role often requires operators to workduring natural disasters, such as hurricanes or other significant events.
Essential Functions:
The followingoutlines the primary duties, responsibilities, and required skills for aTelecommunicator:
• Performdata entry and retrieval using multiple law enforcement computer systems.
• Maintainup-to-date knowledge of applicable laws and regulations.
• Upholdstrict confidentiality concerning any information acquired during employment.
• Respondappropriately under the pressure of life-and-death situations.
• Demonstratestrong verbal and written communication skills.
• Workrotating shifts, including evenings, nights, weekends, and holidays; beavailable for extended shifts, emergency callouts, and on-call situations whenneeded.
• Efficiently assess and prioritize multiple tasks.
• Operatea telephone and radio console to handle emergency and non-emergency servicesand complaints.
Requirements:
- High school diploma from an accredited school or GED equivalent.
- Must be a U.S. citizen.
- Be at least 18 years of age.
- Able to work rotating 12-hour shift assignments, including holidays, weekends, and declared state of emergency events.
- Must pass a thorough background screening, polygraph examination, and drug screen.
Special Requirements:
To ensure competency, each operator must complete andpass a computer-based assessment that evaluates the following areas:
Decision-making: The ability to make quick, accuratedecisions in emergency situations.
Data Entry MT: Skill in accurately hearing and recordinginformation.
Call Summarization: Proficiency in listening, understanding, and succinctly summarizinginformation.
Memory Recall and Numeric): Capability to learn and recall relevantinformation.
Prioritization: The skill to identify and differentiatebetween immediate assistance needs.
Spelling: Ademonstrated proficiency in spelling.
Please visit our careers page to see more job opportunities.
Essential Functions:
The followingoutlines the primary duties, responsibilities, and required skills for aTelecommunicator:
• Performdata entry and retrieval using multiple law enforcement computer systems.
• Maintainup-to-date knowledge of applicable laws and regulations.
• Upholdstrict confidentiality concerning any information acquired during employment.
• Respondappropriately under the pressure of life-and-death situations.
• Demonstratestrong verbal and written communication skills.
• Workrotating shifts, including evenings, nights, weekends, and holidays; beavailable for extended shifts, emergency callouts, and on-call situations whenneeded.
• Efficiently assess and prioritize multiple tasks.
• Operatea telephone and radio console to handle emergency and non-emergency servicesand complaints.
Requirements:
- High school diploma from an accredited school or GED equivalent.
- Must be a U.S. citizen.
- Be at least 18 years of age.
- Able to work rotating 12-hour shift assignments, including holidays, weekends, and declared state of emergency events.
- Must pass a thorough background screening, polygraph examination, and drug screen.
Special Requirements:
To ensure competency, each operator must complete andpass a computer-based assessment that evaluates the following areas:
Decision-making: The ability to make quick, accuratedecisions in emergency situations.
Data Entry MT: Skill in accurately hearing and recordinginformation.
Call Summarization: Proficiency in listening, understanding, and succinctly summarizinginformation.
Memory Recall and Numeric): Capability to learn and recall relevantinformation.
Prioritization: The skill to identify and differentiatebetween immediate assistance needs.
Spelling: Ademonstrated proficiency in spelling.
Please visit our careers page to see more job opportunities.