911 Dispatcher
Honolulu, HI · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Honolulu, HI · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher - Full-time
Mount Vernon, OH · On-site
$23.81/hr
Mount Vernon, OH Job Type: Full-time Job Number: 220000106 Department: 911 Division: 911 Opening ... Management; attends training as required * Meets all job safety requirements and all applicable ...
911 Dispatcher - Full-time
Mount Vernon, OH · On-site
$23.81/hr
Mount Vernon, OH Job Type: Full-time Job Number: 220000106 Department: 911 Division: 911 Opening ... Management; attends training as required * Meets all job safety requirements and all applicable ...
911 Dispatcher
Meridian, MS · On-site
$13.86 - $14.89/hr
... 911 Director. Each either has an additional increase to your hourly pay or compensated using a ... After you complete training the Communications Center Manager will work with you to place you on ...
Quick apply
911 Dispatcher
Meridian, MS · On-site
$13.86 - $14.89/hr
... 911 Director. Each either has an additional increase to your hourly pay or compensated using a ... After you complete training the Communications Center Manager will work with you to place you on ...
911 Systems Program Manager
San Diego, CA · On-site
$120K - $170K/yr
Quantum Sky is searching for a 911 Program Manager with expertise in public safety environments to join our dynamic team supporting our Enterprise NG9-1-1 solution supporting customer's Public ...
911 Systems Program Manager
San Diego, CA · On-site
$120K - $170K/yr
Quantum Sky is searching for a 911 Program Manager with expertise in public safety environments to join our dynamic team supporting our Enterprise NG9-1-1 solution supporting customer's Public ...
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatchers
Rockland, ME · On-site
Role Description The 911 Dispatcher role at Knox Regional Communications Center is a full-time, on ... Candidates should possess skills in Dispatching and Communication to manage call intake, radio ...
911 Dispatchers
Rockland, ME · On-site
Role Description The 911 Dispatcher role at Knox Regional Communications Center is a full-time, on ... Candidates should possess skills in Dispatching and Communication to manage call intake, radio ...
911 Systems Program Manager
San Diego, CA · On-site
$120K - $170K/yr
Description Quantum Sky is searching for a 911 Program Manager with expertise in public safety environments to join our dynamic team supporting our Enterprise NG9-1-1 solution supporting customer ...
911 Systems Program Manager
San Diego, CA · On-site
$120K - $170K/yr
Description Quantum Sky is searching for a 911 Program Manager with expertise in public safety environments to join our dynamic team supporting our Enterprise NG9-1-1 solution supporting customer ...
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Frisco, CO · On-site
$35.38 - $50.89/hr
Description Serves as a professional 911 Dispatcher for Summit County. Works directly with the ... Candidates must possess the ability to thrive, manage success, and manage multiple projects ...
911 Dispatcher
Frisco, CO · On-site
$35.38 - $50.89/hr
Description Serves as a professional 911 Dispatcher for Summit County. Works directly with the ... Candidates must possess the ability to thrive, manage success, and manage multiple projects ...
911 PST Project Manager
Tallahassee, FL · On-site
Senior Project Manager (911 Public Safety) Location: 4042 Bald Cypress way Tallahassee, FL 32399 Duration- 12 Mo n ths If interested please attach your latest updated resume, and do let me know what ...
911 PST Project Manager
Tallahassee, FL · On-site
Senior Project Manager (911 Public Safety) Location: 4042 Bald Cypress way Tallahassee, FL 32399 Duration- 12 Mo n ths If interested please attach your latest updated resume, and do let me know what ...
911 Dispatcher
Uniontown, OH · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Uniontown, OH · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Systems Program Manager
San Diego, CA · On-site
$120K - $170K/yr
Description Quantum Sky is searching for a 911 Program Manager with expertise in public safety environments to join our dynamic team supporting our Enterprise NG9-1-1 solution supporting customer ...
911 Systems Program Manager
San Diego, CA · On-site
$120K - $170K/yr
Description Quantum Sky is searching for a 911 Program Manager with expertise in public safety environments to join our dynamic team supporting our Enterprise NG9-1-1 solution supporting customer ...
911 Telecommunicator
Janesville, WI · On-site
$27.25 - $30.14/hr
Utilizes mapping and other Next Generation 911 technologies to process calls for service. 5%- Operates the TIME System (Transaction, Information Management Enforcement) and other databases Retrieves ...
911 Telecommunicator
Janesville, WI · On-site
$27.25 - $30.14/hr
Utilizes mapping and other Next Generation 911 technologies to process calls for service. 5%- Operates the TIME System (Transaction, Information Management Enforcement) and other databases Retrieves ...
Communication Officer
Warner Robins, GA · On-site
$21.24/hr
Captain Veronica Edens /911 Manager/ Sheriff's Department YOU MUST APPLY IN PERSON AT THE 911 CENTER - online applications are not processed. Call 478-542-9911 for additional information. PURPOSE OF ...
Communication Officer
Warner Robins, GA · On-site
$21.24/hr
Captain Veronica Edens /911 Manager/ Sheriff's Department YOU MUST APPLY IN PERSON AT THE 911 CENTER - online applications are not processed. Call 478-542-9911 for additional information. PURPOSE OF ...
911 Dispatcher
Honolulu, HI · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Honolulu, HI · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Uniontown, OH · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Uniontown, OH · On-site
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
Communication Officer
Warner Robins, GA · On-site
$21.24/hr
Captain Veronica Edens /911 Manager/ Sheriff's Department YOU MUST APPLY IN PERSON AT THE 911 CENTER - online applications are not processed. Call 478-542-9911 for additional information. PURPOSE OF ...
Quick apply
Communication Officer
Warner Robins, GA · On-site
$21.24/hr
Captain Veronica Edens /911 Manager/ Sheriff's Department YOU MUST APPLY IN PERSON AT THE 911 CENTER - online applications are not processed. Call 478-542-9911 for additional information. PURPOSE OF ...
ENTRY LEVEL Telecommunicator (911 Call-Taker/Dispatcher)- February 2027 Class
Tacoma, WA · On-site
$34.29/hr
Time management and organizational skills to work with interruptions and meet expected schedules ... South Sound 911 offers the following benefits;
ENTRY LEVEL Telecommunicator (911 Call-Taker/Dispatcher)- February 2027 Class
Tacoma, WA · On-site
$34.29/hr
Time management and organizational skills to work with interruptions and meet expected schedules ... South Sound 911 offers the following benefits;
911 Systems Program Manager
San Diego, CA · On-site
$120K - $170K/yr
Description Quantum Sky is searching for a 911 Program Manager with expertise in public safety environments to join our dynamic team supporting our Enterprise NG9-1-1 solution supporting customer ...
911 Systems Program Manager
San Diego, CA · On-site
$120K - $170K/yr
Description Quantum Sky is searching for a 911 Program Manager with expertise in public safety environments to join our dynamic team supporting our Enterprise NG9-1-1 solution supporting customer ...
911 Dispatcher
Honolulu, HI · On-site
$18 - $20/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
Honolulu, HI · On-site
$18 - $20/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Manager information
See salary details
$35K - $42.4K
20% of jobs
$48K is the 25th percentile. Wages below this are outliers.
$42.4K - $49.8K
6% of jobs
$49.8K - $57.2K
4% of jobs
$57.2K - $64.6K
12% of jobs
The median wage is $69.8K / yr.
$64.6K - $72K
11% of jobs
$72K - $79.5K
12% of jobs
$85.9K is the 75th percentile. Wages above this are outliers.
$79.5K - $86.9K
12% of jobs
$86.9K - $94.3K
14% of jobs
$94.3K - $101.7K
4% of jobs
$101.7K - $109.1K
4% of jobs
$109.1K - $116.5K
1% of jobs
$35K
$71.6K
$116.5K
How much do 911 manager jobs pay per year?
As of Sep 7, 2026, the average yearly pay for 911 manager in the United States is $71,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $88,500.00 per year, depending on experience, location, and employer.
What is a 911 manager?
A 911 Manager is a professional responsible for overseeing the operations of a public safety answering point (PSAP) or emergency communications center. They manage staff, develop policies, coordinate training, and ensure that emergency calls are handled efficiently and effectively. The 911 Manager also works closely with law enforcement, fire, and medical services to optimize response times and implement new technologies. Their leadership is crucial in maintaining seamless communication during emergencies and ensuring quality service for the public.
What are the key skills and qualifications needed to thrive as a 911 manager, and why are they important?
To thrive as a 911 Manager, you need expertise in emergency communications, supervisory experience, and typically a background in public safety or emergency management. Familiarity with Computer-Aided Dispatch (CAD) systems, FCC regulations, and certifications such as APCO or NENA are commonly required. Strong leadership, crisis management, and effective communication skills are crucial for managing teams and high-pressure situations. These abilities ensure the efficient coordination of emergency responses, team performance, and public safety.
What are some common challenges faced by a 911 manager, and how can they be effectively managed?
A 911 Manager often faces challenges such as high-stress decision-making, staff retention, and ensuring around-the-clock coverage. Balancing administrative responsibilities with the urgent needs of emergency communications can be demanding. Effective management includes ongoing training, fostering a supportive team environment, and implementing clear protocols to handle peak call volumes and critical incidents. Additionally, strong communication and collaboration with local law enforcement, fire, and EMS agencies are essential for seamless operations.
What is the difference between 911 Manager vs 911 Dispatcher?
| Aspect | 911 Manager | 911 Dispatcher |
|---|---|---|
| Required Credentials | Emergency management certification, leadership experience | High school diploma, dispatcher training, emergency communication certification |
| Work Environment | Office setting, overseeing operations | Dispatch center, handling emergency calls |
| Employer & Industry Usage | Public safety agencies, emergency management | Police, fire, EMS dispatch centers |
| Common Search & Comparison | Leadership, management roles | Operational, communication-focused roles |
The main difference between a 911 Manager and a 911 Dispatcher is that the 911 Manager oversees emergency communication operations and manages staff, requiring leadership skills and certifications. In contrast, the 911 Dispatcher handles emergency calls directly, focusing on communication and quick response. Both roles are vital in public safety, but they differ in responsibilities, credentials, and work environment.
More about 911 Manager jobs
What are the most commonly searched types of 911 jobs?
The most popular types of 911 jobs are:
What states have the most 911 Manager jobs?
States with the most job openings for 911 Manager jobs include:
What job categories do people searching 911 Manager jobs look for?
The top searched job categories for 911 Manager jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
Key responsibilities
Respond to all incoming alarm signals in automation software according to documented procedures.
Answer the multi-line telephone system and log all information accurately and immediately.
Notify emergency services and update customers about alarm events.
Securitas Technology rating
7.3
Based on 24 frontline employees who took The Breakroom Quiz
33rd of 119 rated security
Job description
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.
Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.
Your essential functions will include:
- Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
- Answers the multi-line telephone system
- Ensures confidentiality of customer information at all times
- High School Diploma or GED required, some college Preferred
- 1-3 years' work experience
- Type 30 + words a minute. Candidates must complete a pre-hire assessment for typing
- Must be able to prioritize and multi task in a fast paced environment
- Must be able to follow written and verbal instructions
- Ability to perform duties with a high degree of urgency and accuracy
- Good interpersonal communication and organizational skills
- A positive attitude of teamwork and continuous improvement
- Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator
- Alarm Monitoring Operator Pay Progression Program
- Shift premium for eligible assigned shifts
- Opportunity for annual merit pay increases
- Paid company training
- Medical, Dental, Vision, and Life Insurance
- Company Paid Short Term and Long-Term Disability
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday and sick time
- Educational Assistance
- Exceptional internal career advancement opportunities
- Wide variety of employee discounts on travel, equipment, and more!
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
What Securitas Technology employees say
Pay
Benefits
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About Securitas Technology
Sourced by ZipRecruiter
Industry
Investigation and physical security services
Company size
1,001 - 5,000 Employees
Headquarters location
Uniontown, OH, US