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911 Manager Jobs in Texas (NOW HIRING)

Altitude Trampoline Park

Court Monitor

Austin, TX · On-site

$9/hr

Do NOT contact 911- Manager on duty will make this call Do NOT discuss ANY injuries or medical treatment with anyone on or off duty. This is a HIPPA violation and immediately makes you liable.Clear ...

Altitude Trampoline Park

Court Monitor

Austin, TX · On-site

$9/hr

Do NOT contact 911- Manager on duty will make this call * Do NOT discuss ANY injuries or medical treatment with anyone on or off duty. This is a HIPPA violation and immediately makes you liable.

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$32.6K

$66.7K

$108.5K

How much do 911 manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for 911 manager in Texas is $66,742.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $82,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a 911 manager, and how can they be effectively managed?

A 911 Manager often faces challenges such as high-stress decision-making, staff retention, and ensuring around-the-clock coverage. Balancing administrative responsibilities with the urgent needs of emergency communications can be demanding. Effective management includes ongoing training, fostering a supportive team environment, and implementing clear protocols to handle peak call volumes and critical incidents. Additionally, strong communication and collaboration with local law enforcement, fire, and EMS agencies are essential for seamless operations.

What is a 911 manager?

A 911 Manager is a professional responsible for overseeing the operations of a public safety answering point (PSAP) or emergency communications center. They manage staff, develop policies, coordinate training, and ensure that emergency calls are handled efficiently and effectively. The 911 Manager also works closely with law enforcement, fire, and medical services to optimize response times and implement new technologies. Their leadership is crucial in maintaining seamless communication during emergencies and ensuring quality service for the public.

What are the key skills and qualifications needed to thrive as a 911 manager, and why are they important?

To thrive as a 911 Manager, you need expertise in emergency communications, supervisory experience, and typically a background in public safety or emergency management. Familiarity with Computer-Aided Dispatch (CAD) systems, FCC regulations, and certifications such as APCO or NENA are commonly required. Strong leadership, crisis management, and effective communication skills are crucial for managing teams and high-pressure situations. These abilities ensure the efficient coordination of emergency responses, team performance, and public safety.

What is the difference between 911 Manager vs 911 Dispatcher?

Aspect911 Manager911 Dispatcher
Required CredentialsEmergency management certification, leadership experienceHigh school diploma, dispatcher training, emergency communication certification
Work EnvironmentOffice setting, overseeing operationsDispatch center, handling emergency calls
Employer & Industry UsagePublic safety agencies, emergency managementPolice, fire, EMS dispatch centers
Common Search & ComparisonLeadership, management rolesOperational, communication-focused roles

The main difference between a 911 Manager and a 911 Dispatcher is that the 911 Manager oversees emergency communication operations and manages staff, requiring leadership skills and certifications. In contrast, the 911 Dispatcher handles emergency calls directly, focusing on communication and quick response. Both roles are vital in public safety, but they differ in responsibilities, credentials, and work environment.

What are the most commonly searched types of 911 jobs in Texas? The most popular types of 911 jobs in Texas are:
What are popular job titles related to 911 Manager jobs in Texas? For 911 Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching 911 Manager jobs in Texas look for? The top searched job categories for 911 Manager jobs in Texas are:
What cities in Texas are hiring for 911 Manager jobs? Cities in Texas with the most 911 Manager job openings:
911 Manager jobs near you
Infographic showing various 911 Manager job openings in Texas as of August 2026, with employment types broken down into 4% As Needed, 80% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $66,742 per year, or $32.1 per hour.

Court Monitor

Altitude Trampoline Park

Austin, TX • On-site

$9/hr

Full-time

Re-posted 11 days ago

Altitude Trampoline Park rating

5.2

Company rating: 5.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

50th of 59 rated activity centers and activity clubs

Job description

Altitude Trampoline Park, is looking for energetic individuals with a passion for guest experience to join our Team! Our Team Members are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park jumpers.What You Need-Excellent communication skills-Reliable transportation, to and from work-Completion of in-house safety training-Work experience is a plus, but not requiredA Typical Day-Communicate and enforce all park regulations and jumping rules in a personable and professional manner-Remain alert and use all senses while supervising park guests-Establish and maintain a safe environment for patrons in and around jumping surfaces, foam pits, and other activity areas-Work as a team with other court monitors and Altitude Trampoline Park employeesPerks-Flexible schedule-Fun Environment-Work experience is a plus, but not requiredAltitude Trampoline Park is the world's premier trampoline park that offers fun and exercise for jumpers of all ages. Altitude Trampoline Park is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age, or disability.COURT MONITOR JOB DESCRIPTIONThe Court Monitor Staff reports directly to the Team Leader, Manager and to the Director of Altitude Trampoline Park.Court Monitors are expected to:You make sure the Park is active and safeCommunicate and enforce all park regulations and jumping rules in a personable and professional mannerMaintain the safety of patrons in and around the jumping surfaces and foam pits Remain alert and use all senses while court monitoringComplete the trampoline safety checklist at the beginning of each day, and report problems to the supervisorWork as a team with other court monitors during special eventsYou make sure the attractions are fun!Smile and talk to the customersPlay and engage with the kidsBe courteous with the customers, explain "the why" behind the rules when enforcing themYou are the Park InspectorCommunicate any potentially dangerous elements of the facility to the Team Leader, Manager and to a Director of Altitude Trampoline ParkRecord equipment inspectionsPerform routine maintenance on the park attractionsYou will be the Park's first responderRespond to an emergency by blowing your whistle loudly three times to get management attention and other helpHandle all incidents in a manner appropriate to your training. First Aid is to be administered by the Facility Supervisor UNLESS it is LIFE THREATENING. Never give anyone medication. Recommend that all injured patrons seek professional medical attention. Complete all injury reports in black and blue ink.Do NOT contact 911- Manager on duty will make this call Do NOT discuss ANY injuries or medical treatment with anyone on or off duty. This is a HIPPA violation and immediately makes you liable.Clear the immediate trampoline area in the event of an emergency. Do not move any injured person.Be ResponsibleAttend ALL scheduled shifts and staff meetingsParticipate in and help facilitate staff trainingIf unable to work, find a substitute and complete the substitution form

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