911 Telecommunicator
$15.25/hr
... management skills to handle difficult callers with empathy and professionalism Note: This is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ...
Quick apply
911 Telecommunicator
$15.25/hr
... management skills to handle difficult callers with empathy and professionalism Note: This is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ...
911 Dispatcher
La Place, LA · On-site
$40K - $46K/yr
The role of a 911 Communication Telecommunicator ispivotal in managing both emergency and non-emergency calls for service.Telecommunicators are responsible for dispatching police, fire, and ...
911 Dispatcher
La Place, LA · On-site
$40K - $46K/yr
The role of a 911 Communication Telecommunicator ispivotal in managing both emergency and non-emergency calls for service.Telecommunicators are responsible for dispatching police, fire, and ...
Axon 911 is looking for a Network Operations Center (NOC) Manager (Tier-1) who will be responsible for orchestrating operations and leading the team of NOC engineers. This position is responsible for ...
Axon 911 is looking for a Network Operations Center (NOC) Manager (Tier-1) who will be responsible for orchestrating operations and leading the team of NOC engineers. This position is responsible for ...
911 Dispatch Lead
Frisco, CO · On-site
$39.62 - $55.47/hr
Regular Full-Time Department: 911 Center Opening Date: 05/15/2026 Closing Date: Continuous ... Candidates must possess the ability to mentor staff, manage multiple priorities simultaneously, and ...
911 Dispatch Lead
Frisco, CO · On-site
$39.62 - $55.47/hr
Regular Full-Time Department: 911 Center Opening Date: 05/15/2026 Closing Date: Continuous ... Candidates must possess the ability to mentor staff, manage multiple priorities simultaneously, and ...
911 Dispatcher
$18 - $20/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
$18 - $20/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Emergency Dispatcher
Howell, MI · On-site
$23.99 - $30.98/hr
Under the general supervision of the Dispatch Supervisor or other management staff. Benefits ... The 911 Dispatcher role is a union position and starting pay is $23.99/hr . This position is ...
911 Emergency Dispatcher
Howell, MI · On-site
$23.99 - $30.98/hr
Under the general supervision of the Dispatch Supervisor or other management staff. Benefits ... The 911 Dispatcher role is a union position and starting pay is $23.99/hr . This position is ...
Axon 911 is seeking a highly skilled and experienced Sr. Commodity Manager to join our team. This role is responsible for developing and managing strategic supplier relationships while driving ...
Axon 911 is seeking a highly skilled and experienced Sr. Commodity Manager to join our team. This role is responsible for developing and managing strategic supplier relationships while driving ...
911 Dispatcher
$35.38 - $50.89/hr
Description Serves as a professional 911 Dispatcher for Summit County. Works directly with the ... Candidates must possess the ability to thrive, manage success, and manage multiple projects ...
911 Dispatcher
$35.38 - $50.89/hr
Description Serves as a professional 911 Dispatcher for Summit County. Works directly with the ... Candidates must possess the ability to thrive, manage success, and manage multiple projects ...
Vendor Manager, Axon 911
New York, NY · On-site
Axon 911 is seeking a highly skilled and experienced Sr. Commodity Manager to join our team. This role is responsible for developing and managing strategic supplier relationships while driving ...
Vendor Manager, Axon 911
New York, NY · On-site
Axon 911 is seeking a highly skilled and experienced Sr. Commodity Manager to join our team. This role is responsible for developing and managing strategic supplier relationships while driving ...
911 Dispatcher
$15 - $17/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
$15 - $17/hr
They are responsible for managing alarm events, verifying security information, notifying and ... Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform ...
911 Dispatcher
$25.71 - $30.53/hr
Communications Clerk (911 Dispatcher) The City of Wilmington, Ohio, is seeking full-time ... Manages communications of emergency personnel and takes protective measures to preserve the life ...
911 Dispatcher
$25.71 - $30.53/hr
Communications Clerk (911 Dispatcher) The City of Wilmington, Ohio, is seeking full-time ... Manages communications of emergency personnel and takes protective measures to preserve the life ...
Senior Product Marketing Manager, Axon 911
New York, NY · Hybrid
$132K - $173K/yr
... 911 portfolio. * Partner closely with the Product Management team to deeply understand product capabilities and translate technical concepts into clear customer-facing messaging. * Work across the ...
Senior Product Marketing Manager, Axon 911
New York, NY · Hybrid
$132K - $173K/yr
... 911 portfolio. * Partner closely with the Product Management team to deeply understand product capabilities and translate technical concepts into clear customer-facing messaging. * Work across the ...
NOC Manager, Axon 911
New York, NY · On-site
Axon 911 is looking for a Network Operations Center (NOC) Manager (Tier-1) who will be responsible for orchestrating operations and leading the team of NOC engineers. This position is responsible for ...
NOC Manager, Axon 911
New York, NY · On-site
Axon 911 is looking for a Network Operations Center (NOC) Manager (Tier-1) who will be responsible for orchestrating operations and leading the team of NOC engineers. This position is responsible for ...
911 Administrator
$76K - $91K/yr
... management, telecommunications, emergency medical service, public administration, business ... The 911 Administrator is an administrative position in the field of public safety with ...
Quick apply
911 Administrator
$76K - $91K/yr
... management, telecommunications, emergency medical service, public administration, business ... The 911 Administrator is an administrative position in the field of public safety with ...
911 Administrator
Auburn, NY · On-site
$76K - $91K/yr
... management, telecommunications, emergency medical service, public administration, business ... The 911 Administrator is an administrative position in the field of public safety with ...
Quick apply
911 Administrator
Auburn, NY · On-site
$76K - $91K/yr
... management, telecommunications, emergency medical service, public administration, business ... The 911 Administrator is an administrative position in the field of public safety with ...
911 Dispatch Supervisor
Frisco, CO · On-site
$87K - $104K/yr
... 911 Center ... Supervisors are responsible for performance management, including: work performance, coaching ...
911 Dispatch Supervisor
Frisco, CO · On-site
$87K - $104K/yr
... 911 Center ... Supervisors are responsible for performance management, including: work performance, coaching ...
Senior Product Marketing Manager, Axon 911
New York, NY · On-site
$132K - $173K/yr
... 911 portfolio. * Partner closely with the Product Management team to deeply understand product capabilities and translate technical concepts into clear customer-facing messaging. * Work across the ...
Senior Product Marketing Manager, Axon 911
New York, NY · On-site
$132K - $173K/yr
... 911 portfolio. * Partner closely with the Product Management team to deeply understand product capabilities and translate technical concepts into clear customer-facing messaging. * Work across the ...
911 Dispatcher
Cedar Rapids, IA · On-site
$57K - $73K/yr
Join our team as a 911 Dispatcher and become a vital lifeline between those in need and emergency ... Demonstrates an understanding of the applicability of the incident command/management system, as ...
911 Dispatcher
Cedar Rapids, IA · On-site
$57K - $73K/yr
Join our team as a 911 Dispatcher and become a vital lifeline between those in need and emergency ... Demonstrates an understanding of the applicability of the incident command/management system, as ...
Operations Manager for 911 - Northampton County EMS
Easton, PA · On-site
$72K/yr
GENERAL PURPOSE The Operations Manager for 911 position works in conjunction with the Deputy Director for 911 Operations in the areas of project coordination, policy recommendations, procedure ...
Operations Manager for 911 - Northampton County EMS
Easton, PA · On-site
$72K/yr
GENERAL PURPOSE The Operations Manager for 911 position works in conjunction with the Deputy Director for 911 Operations in the areas of project coordination, policy recommendations, procedure ...
Operations Manager for 911 - Northampton County EMS
Easton, PA · On-site
$72K/yr
GENERAL PURPOSE The Operations Manager for 911 position works in conjunction with the Deputy Director for 911 Operations in the areas of project coordination, policy recommendations, procedure ...
Operations Manager for 911 - Northampton County EMS
Easton, PA · On-site
$72K/yr
GENERAL PURPOSE The Operations Manager for 911 position works in conjunction with the Deputy Director for 911 Operations in the areas of project coordination, policy recommendations, procedure ...
911 Manager information
See salary details
$35K - $42.4K
20% of jobs
$48K is the 25th percentile. Wages below this are outliers.
$42.4K - $49.8K
6% of jobs
$49.8K - $57.2K
4% of jobs
$57.2K - $64.6K
12% of jobs
The median wage is $69.8K / yr.
$64.6K - $72K
11% of jobs
$72K - $79.5K
12% of jobs
$85.9K is the 75th percentile. Wages above this are outliers.
$79.5K - $86.9K
12% of jobs
$86.9K - $94.3K
14% of jobs
$94.3K - $101.7K
4% of jobs
$101.7K - $109.1K
4% of jobs
$109.1K - $116.5K
1% of jobs
$35K
$71.6K
$116.5K
How much do 911 manager jobs pay per year?
As of Jun 11, 2026, the average yearly pay for 911 manager in the United States is $71,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $88,500.00 per year, depending on experience, location, and employer.
What are some common challenges faced by a 911 Manager, and how can they be effectively managed?
A 911 Manager often faces challenges such as high-stress decision-making, staff retention, and ensuring around-the-clock coverage. Balancing administrative responsibilities with the urgent needs of emergency communications can be demanding. Effective management includes ongoing training, fostering a supportive team environment, and implementing clear protocols to handle peak call volumes and critical incidents. Additionally, strong communication and collaboration with local law enforcement, fire, and EMS agencies are essential for seamless operations.
What is a 911 Manager?
A 911 Manager is a professional responsible for overseeing the operations of a public safety answering point (PSAP) or emergency communications center. They manage staff, develop policies, coordinate training, and ensure that emergency calls are handled efficiently and effectively. The 911 Manager also works closely with law enforcement, fire, and medical services to optimize response times and implement new technologies. Their leadership is crucial in maintaining seamless communication during emergencies and ensuring quality service for the public.
What are the key skills and qualifications needed to thrive as a 911 Manager, and why are they important?
To thrive as a 911 Manager, you need expertise in emergency communications, supervisory experience, and typically a background in public safety or emergency management. Familiarity with Computer-Aided Dispatch (CAD) systems, FCC regulations, and certifications such as APCO or NENA are commonly required. Strong leadership, crisis management, and effective communication skills are crucial for managing teams and high-pressure situations. These abilities ensure the efficient coordination of emergency responses, team performance, and public safety.
What is the difference between 911 Manager vs 911 Dispatcher?
| Aspect | 911 Manager | 911 Dispatcher |
|---|---|---|
| Required Credentials | Emergency management certification, leadership experience | High school diploma, dispatcher training, emergency communication certification |
| Work Environment | Office setting, overseeing operations | Dispatch center, handling emergency calls |
| Employer & Industry Usage | Public safety agencies, emergency management | Police, fire, EMS dispatch centers |
| Common Search & Comparison | Leadership, management roles | Operational, communication-focused roles |
The main difference between a 911 Manager and a 911 Dispatcher is that the 911 Manager oversees emergency communication operations and manages staff, requiring leadership skills and certifications. In contrast, the 911 Dispatcher handles emergency calls directly, focusing on communication and quick response. Both roles are vital in public safety, but they differ in responsibilities, credentials, and work environment.
More about 911 Manager jobs
What cities are hiring for 911 Manager jobs? Cities with the most 911 Manager job openings:
What are the most commonly searched types of 911 jobs? The most popular types of 911 jobs are:
What states have the most 911 Manager jobs? States with the most job openings for 911 Manager jobs include:
What job categories do people searching 911 Manager jobs look for? The top searched job categories for 911 Manager jobs are:
$15.25/hr
Full-time
Posted 15 days ago
Job description
IMPORTANT
Applications submitted online will NOT be considered.
Please, pick up an application form at our business office located at:
1015 Marshall Rd
Rainsville, AL, 35986.
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Position Schedule:
12-hour shifts with every other weekend off
Shifts:
6a-6p
6p-6a
Duties:
- Receive emergency and non-emergency calls from the public
- Gather and record accurate information from callers
- Determine the nature of the call and prioritize response accordingly
- Transcribe and relay information to appropriate personnel or departments
- Operate and navigate computer-aided dispatch systems for data entry and retrieval
- Monitor multiple phone lines and radio frequencies simultaneously
- Provide pre-arrival instructions to callers in emergency situations
- Assist with dispatching emergency services as needed
- Maintain confidentiality and handle sensitive information with professionalism
Qualifications:
- High school diploma or equivalent required
- Valid certificate in telecommunication or related experience preferred
- Excellent verbal communication skills with the ability to speak clearly and concisely
- Strong listening and comprehension skills to accurately transcribe information
- Ability to remain calm and composed in high-stress situations
- Proficient in using computer systems for data entry and retrieval
- Familiarity with phone systems, including multi-line phones and call transferring
- Conflict management skills to handle difficult callers with empathy and professionalism
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
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