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911 Dispatcher Jobs (NOW HIRING)

Valley County

911 Dispatch Specialist

Cascade, ID

$22 - $29.33/hr

What You Will Do As a 911 Dispatch Specialist, no two days are the same. Your environment will shift from quiet vigilance to fast-paced, high-stakes coordination. Be the First Responder: Calmly and ...

Ada County, ID

911 Communications Dispatcher

Boise, ID · On-site

$25.86 - $26.93/hr

ECB- 911 Communications Opening Date: 08/03/2026 Closing Date: Continuous General Summary NOW HIRING DISPATCHERS for the upcoming NOVEMBER 2026 Academy 911 Public Safety Communications Dispatchers ...

Gila County Arizona

911 Dispatcher

Globe, AZ · On-site

$54K - $66K/yr

Sheriff's Office Dispatch Opening Date: 12/11/2025 Purpose of the Job The purpose of this position is to respond to emergency and non-emergency calls for law enforcement, fire, and emergency services ...

Gila, County of (AZ)

911 Dispatcher

Globe, AZ

$54K - $66K/yr

... Aided Dispatch (CAD) System. 20% Monitors and maintains status of patrol units and coordinates ambulances and helicopters. 10% Operates emergency radio for Police, Fire, EMS, Probation, and other ...

Ada County

911 Communications Dispatcher (LATERAL)

Boise, ID · On-site

$28.61 - $36.50/hr

General Summary NOW HIRING DISPATCHERS for JANUARY 2027 ACADEMY 911 Public Safety Communications Dispatchers are the first point of contact for emergency and non-emergency calls, providing critical ...

Valley County, ID

911 Dispatch Specialist

Cascade, ID · On-site

$22 - $29.33/hr

What You Will Do As a 911 Dispatch Specialist, no two days are the same. Your environment will shift from quiet vigilance to fast-paced, high-stakes coordination. * Be the First Responder : Calmly ...

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911 Dispatcher information

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How much do 911 dispatcher jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for 911 dispatcher in the United States is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.33 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a 911 dispatcher?

To thrive as a 911 Dispatcher, you need excellent multitasking abilities, strong decision-making skills, and typically a high school diploma or equivalent, with specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency protocols is crucial. Outstanding communication, emotional resilience, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure timely, accurate emergency response and effective coordination between callers and first responders, which is critical for public safety.

What does a 911 dispatcher do?

A 911 dispatcher takes emergency calls from the public and communicates with the proper authorities to dispatch the appropriate response personnel. In this role, your duties include finding out the nature of the emergency, getting the address from the caller, and sending the information to the relevant department. For example, if a call for a fire emergency comes in, you relay that information to the fire department and ensure that a fire crew responds to the scene. Similarly, if there is a medical emergency, you contact the EMTs who are in that geographic area. In smaller towns and rural areas, a dispatcher might work alone, while in larger cities, you often work in a larger team.

What are common challenges faced by 911 dispatchers, and how are they typically addressed?

911 Dispatchers often face high-pressure situations involving life-or-death emergencies, which can naturally lead to stress and emotional fatigue. Many dispatch centers address these challenges by providing comprehensive training, ongoing support, and access to counseling services. Team collaboration is essential, as dispatchers regularly debrief with supervisors and colleagues to process difficult calls and share best practices. Additionally, rotating shifts and scheduled breaks help ensure dispatchers maintain focus and resilience during demanding periods.

What is the difference between 911 Dispatcher vs Emergency Dispatcher?

Aspect911 DispatcherEmergency Dispatcher
CertificationsEmergency Medical Dispatch (EMD), CPR certification often requiredSimilar certifications, including EMD and CPR, are common
Work EnvironmentPublic safety agencies, emergency call centersPublic safety agencies, emergency call centers
Job RoleAnswering emergency calls, dispatching police, fire, EMSAnswering emergency calls, dispatching various emergency services
Industry UsageLaw enforcement, fire departments, EMSLaw enforcement, fire departments, EMS

Both 911 Dispatchers and Emergency Dispatchers handle emergency calls and dispatch services. The terms are often used interchangeably, but '911 Dispatcher' typically refers specifically to those working in 911 call centers, while 'Emergency Dispatcher' can be a broader term covering various emergency response roles. Certifications and work environments are similar, making them closely related roles within public safety agencies.

How do you become a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, complete a training program provided by the hiring agency, and pass background checks and assessments. Strong communication skills, the ability to remain calm under pressure, and familiarity with emergency call systems are essential for the role.

How long does it take to become a 911 dispatcher?

Becoming a 911 dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates usually need to pass a background check, obtain emergency communication certifications, and develop skills in communication and multitasking before starting the job.

How to become a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, complete a dispatcher training program, and pass background checks and assessments. Some states or agencies may require certification or additional training in emergency communication or CPR. Strong communication skills, the ability to remain calm under pressure, and familiarity with radio and computer systems are essential for the role.

Is being a 911 dispatcher worth it?

911 dispatchers play a critical role in emergency response by quickly relaying information to first responders. The job often involves shift work, high-stress situations, and requires strong communication skills, but it can offer job stability and a sense of public service. Compensation varies by location and experience, and training typically includes certification in emergency communication procedures.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as it requires passing written exams, background checks, and often completing specialized training or certification. Candidates should have strong communication skills, the ability to handle stressful situations, and typically need to meet specific age and education requirements.
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911 Dispatcher jobs near you
Infographic showing various 911 Dispatcher job openings in the United States as of September 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $53,061 per year, or $25.5 per hour.

911 Dispatch Specialist

Cascade, ID

Valley County
Public Administration • 51 - 200 employees
Learn more about Valley Countyexternal

$22 - $29.33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Field emergency and non-emergency calls and provide appropriate assistance.

  • Manage communication systems including multi-line telephones, 911 system, and emergency radio to coordinate responses from law enforcement, fire, and medical personnel.

  • Maintain composure and professionalism while communicating with individuals in stressful and high-pressure situations.

Job description

The Mission: Be the Lifeline When crisis strikes, the first voice anyone hears belongs to a 911 Dispatch Specialist. As the vital link between our community and life-saving emergency services, your voice is the calm in the storm. The Valley County Sheriff's Office is seeking a dedicated, career-minded individual to join our team.

This isn't just a job; it's a mission. Every shift offers the chance to make a profound, tangible difference in the lives of our citizens, visitors, and field responders. If you are looking for a career driven by purpose, urgency, and honor, your journey starts here.

This is a full-time position with full employee benefits. What You Will Do As a 911 Dispatch Specialist, no two days are the same. Your environment will shift from quiet vigilance to fast-paced, high-stakes coordination.

Be the First Responder: Calmly and efficiently field emergency and non-emergency calls from a variety of sources. Coordinate the Response: Manage a multi-line telephone, 911 system, and emergency radio to accurately deploy law enforcement, fire, and medical personnel into the field. Navigate the Storm: Act as the critical communications anchor, maintaining absolute composure when speaking with individuals facing intense fear, stress, and anxiety.

Master the Tech: Navigate heavy phone, radio, and computer systems simultaneously to keep our responders safe and our community protected. Salary Note: The starting pay for this position is typically the entry amount listed on this job announcement. However, the successful candidate may be offered a higher starting wage if they have previous training and work experience directly related to this position.

To view the official Valley County job description for this position, click here: 911 Dispatch Specialist. What We Look For We train for skill, but we hire for character. To thrive in this role, you need a unique blend of empathy, sharp critical thinking, and resilience.

The Foundation: High school diploma or equivalent, paired with solid general clerical experience and exceptional communication skills. Clarity Under Pressure: The rare ability to multi-task, prioritize on the fly, and remain completely composed when unpredictability strikes. Adaptability: The 911 Dispatch Center protects Valley County 24/7/365.

You must be willing and able to work a variety of shifts, including days, nights, weekends, and holidays. (Note: This position involves extended periods of sitting and intensive computer/radio use). Elite Professionalism: The capacity to handle diverse personalities with respect, dignity, and professionalism at all times.

POST Certification: You will be required to earn your emergency communications certification through the Idaho Peace Officer Standards & Training (POST) Academy within one year of hire. Following your initial on-the-job training, Valley County will enroll and send you to the prestigious POST Academy in Meridian to receive specialized, state-of-the-art training in emergency communications. When applying, please provide 3 professional and 3 personal references, including email addresses.

Benefits That Matter Valley County is committed to supporting our employees' health, happiness, and peace of mind. We are proud to offer the premier benefits package in the county, featuring: Retirement Security: Full membership in the Public Employee Retirement System of Idaho (PERSI). Comprehensive Healthcare: Full Medical, Dental, Vision, and Prescription Drug coverage through Blue Cross of Idaho.

Generous Paid Time Off: 176 hours of starting Personal Leave, plus 11 Paid Holidays and Bereavement Leave. Financial & Personal Wellness: Flexible Spending Accounts, Life Insurance, and an Employee Assistance Program. Culture & Environment: A stable career path with advancement opportunities, a casual workplace culture, and the daily satisfaction of serving your community.

Hiring is done without regard to race, religion, color, national origin, gender, age, disability, sexual orientation, marital status, gender identity and expression, pregnancy, genetics, or protected veteran status. In addition, preference may be given to veterans who qualify under state and federal laws and regulations.

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