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Director 911 Dispatcher Jobs (NOW HIRING)

Callaway County

911 Dispatcher

Fulton, MO · On-site

$40K/yr

Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos ... of the 911 Director. CCJC is located at 1201 State Road O, Fulton, MO 65251. This is a 24/7 ...

Callaway County

911 Dispatcher

Fulton, MO · On-site

$40K/yr

Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos ... of the 911 Director. CCJC is located at 1201 State Road O, Fulton, MO 65251. This is a 24/7 ...

City Of Winter Garden

911 Dispatcher

Winter Garden, FL · On-site

$22.26/hr

Description 911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for ... Exceptions to the minimum qualifications must be reviewed by the Human Resources Director and ...

Polk County (WI)

911 Dispatcher

Balsam Lake, WI · On-site

$26.86/hr

... as directed to meet staffing needs of the 24/7 Emergency Communications Center Fulfills the ... Medical Dispatch and CPR Additional Information Physical Requirements: The physical demands ...

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How much do director 911 dispatcher jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for director 911 dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a director 911 dispatcher?

Director 911 Dispatchers are senior professionals who oversee the operations of emergency communications centers. They are responsible for managing staff, ensuring compliance with regulations, implementing policies, and coordinating with other emergency services. Their role involves strategic planning, training, budgeting, and maintaining high standards of public safety communication. Directors play a critical leadership role in making sure that emergency response is efficient and effective. They often interact with government officials and community organizations to continuously improve emergency response systems.

What are the key skills and qualifications needed to thrive as a director 911 dispatcher?

To thrive as a Director 911 Dispatcher, you need extensive experience in emergency communications, strong leadership abilities, and a solid understanding of public safety protocols, typically backed by a degree in criminal justice or related field. Familiarity with computer-aided dispatch (CAD) systems, radio communications technology, and relevant certifications such as APCO or NENA is essential. Outstanding interpersonal skills, crisis management, and the ability to make high-pressure decisions set top candidates apart. These skills ensure the effective coordination of emergency responses and the safety of both the public and first responders.

What are some typical challenges faced by a director 911 dispatcher when managing a large emergency communications center?

A Director 911 Dispatcher often encounters challenges such as coordinating multiple teams under high-stress conditions, ensuring effective communication during critical incidents, and maintaining up-to-date training for staff. They must balance administrative duties, such as budgeting and policy development, with real-time problem-solving when unexpected emergencies arise. Additionally, fostering a supportive work environment and managing staff well-being are crucial, as dispatchers frequently deal with emotionally intense situations.

What is the difference between Director 911 Dispatcher vs 911 Dispatcher?

AspectDirector 911 Dispatcher911 Dispatcher
ResponsibilitiesOversees dispatch operations, manages staff, develops policiesResponds to emergency calls, dispatches first responders
CredentialsTypically requires experience in dispatching, leadership skillsHigh school diploma, emergency dispatch certification
Work EnvironmentOffice setting, supervisory roleEmergency call centers, fast-paced environment
Industry UsagePublic safety agencies, emergency servicesPublic safety, emergency response

The main difference is that a Director 911 Dispatcher manages and oversees dispatch operations, while a 911 Dispatcher handles emergency calls and dispatches responders. The director role involves leadership and administrative duties, whereas the dispatcher role focuses on direct emergency response.

How much do director 911 dispatchers make?

Director 911 dispatchers typically earn an annual salary ranging from $60,000 to $90,000, depending on experience, location, and the size of the agency. They often oversee dispatch operations, coordinate emergency responses, and require certifications such as E911 or emergency dispatch training.

Is it hard to be hired as a director 911 dispatcher?

Becoming a director 911 dispatcher typically requires extensive experience as a 911 dispatcher, strong leadership skills, and knowledge of emergency communication systems. Hiring can be competitive, and candidates often need relevant certifications, such as Emergency Medical Dispatch or Public Safety Telecommunicator certifications, along with a proven track record in emergency response environments.

What disqualifies you from being a director 911 dispatcher?

Disqualifications for a director 911 dispatcher typically include a felony conviction, poor criminal background, or failure to meet minimum age and education requirements. Additionally, candidates must pass background checks, drug tests, and demonstrate strong communication and leadership skills; a history of misconduct or inability to handle high-stress situations can also be disqualifying.

What cities are hiring for Director 911 Dispatcher jobs?

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What are the most commonly searched types of 911 Dispatcher jobs?

The most popular types of 911 Dispatcher jobs are:

What states have the most Director 911 Dispatcher jobs?

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What are popular job titles related to Director 911 Dispatcher jobs?

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Director 911 Dispatcher jobs near you
Infographic showing various Director 911 Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

911 Dispatcher

Callaway County

Fulton, MO • On-site

$40K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Callaway County Joint Communications (CCJC) is the 24/7 911 answering point and dispatch center serving Callaway County, MO. Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos. We are proud to serve our friends and neighbors, to be there to answer their call for help, and to get them the medical, fire, or law enforcement response that they need. Are you ready to answer the call?

CCJC is accepting applications for a full-time 911 Dispatcher position. The starting salary for this position is $40,000 annually, or $19.23 per hour, and comes with a full benefits package, including free health insurance, two retirement programs, paid vacation/sick/holiday leave, life insurance, and more. After a successful training period, employees may receive up to a $2,000 annual salary increase, at the discretion of the 911 Director.

CCJC is located at 1201 State Road O, Fulton, MO 65251. This is a 24/7 operation and offers two shifts: 5:00am - 5:00pm 5:00pm - 5:00am.

This is an entry-level position with paid training provided.

Callaway County is an Equal Opportunity Employer.


Responsibilities

The job duties include, but are not limited to:

  • Receives and processes 911 calls, including both emergency and non-emergency calls for Police, Fire, and Emergency Medical Services (EMS).
  • Determines the appropriate call types and course of action based on the nature of the calls.
  • Receives incident reports, including emergency calls through 911, and simultaneously enter information into the computer-aided dispatch system.
  • Operates public safety dispatching equipment for multiple jurisdictions and agencies.
  • Monitors radio on ongoing basis, responding as needed.
  • Accesses statewide unified law enforcement system (MULES) to run tags, send messages, enter warrants, stolen vehicles, missing persons, etc.
Requirements
  • Applicant must be at least 18 years of age.
  • Applicant must possess high school diploma or equivalent.
  • Applicant must pass pre-employment drug screen.
  • Applicant must pass pre-employment criminal background screen.
  • Applicant must pass pre-employment CritiCall test, which tracks the applicant's ability to multitask, handle stressful situations, and typing skill. Applicants must type at least 35 WPM.
  • Applicant must complete CCJC application. YOU WILL BE EMAILED AN APPLICATION WHEN YOU CLICK TO APPLY. ONLY APPLICANTS THAT COMPLETE AN APPLICATION WILL BE CONSIDERED FOR THE POSITION.
Benefits
Paid Time Off (PTO)###Health Insurance###Life Insurance###Hands on Training###Career Growth Opportunities###Retirement Plan###Employee Assistance Program (EAP)###Employee Discounts###