3Rd Shift Remote Desktop Support Engineer Jobs in Wisconsin

Power High-Reliability Healthcare Systems

Design, build, coordinate, and maintain our multi-tenant, high-complexity, enterprise scale hosting architecture. We have opportunities for all experience levels. Whether you're just starting in your career or have decades of experience, you're looking to get in the weeds with technical infrastructure engineering or want to develop Infrastructure as Code solutions, or are interested in learning more about the systems that support the nation's best healthcare systems, we have an opportunity for you.

Infrastructure Engineers specialize in different areas. Experience and/or interest in different technologies can be discussed during the recruitment process.

Infrastructure Engineering Areas:

Security, Network, Network Security, Network Services, DevOps, Cloud, SAN & Backup, Virtualization, & Windows.

Experience our state-of-the-art campus, eat delicious food, and travel the world.

We don’t believe in cubicles. (Well, we believe they exist, but…) Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. For lunch, visit King’s Cross or Cassiopeia for a wide array of meal options, or go to one of our smaller, themed bistros, featuring wood-rotisserie, pan-Asian, and Latin-inspired cuisine. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.

Live affordably in a city known for its rising tech talent.

Epic is located just outside Madison, Wisconsin, which is the second fastest growing market for tech talent in the United States, home to the state capital, and the University of Wisconsin. Madison has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), fittest city in America (Fitbit), and, for the gamers, is one of a handful of US cities to have a Killer Queen arcade game, located at Madison’s first arcade bar.

More than just important work.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Research has shown that job-seekers who are women, LGBTQ+, or members of historically underrepresented communities are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

• Relocation to Madison, WI area (reimbursed)

• BS/BA or greater in Computer Science, CIS, IS, IT, or a related field

• A history of academic excellence or professional success

• Eligible to work in the United States without visa sponsorship (persons with appropriate qualifications and eligible for TN status under NAFTA may apply)

• Available to work 1st, 2nd, or 3rd shift

• COVID-19 vaccination

As a member of the Hosting team at Epic, you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include:

• Following policies and procedures and escalating when policies or procedures are not followed

• Escalating potential security incidents and providing relevant information

• Meeting all security responsibilities defined in policies and procedures