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2Nd Shift Chat Agent Jobs (NOW HIRING)

Cresco Labs

Kitchen Agent - 2nd Shift

Fall River, MA

$17 - $21.25/hr

The Agent completes tasks assigned by the Kitchen Supervisor and Packaging Supervisor. Carry out day-to-day tasks including prepping, cleaning, cooking, labeling, wrapping and operating basic ...

Acara Solutions

Warehouse Worker

Plainfield, IN · On-site

$18.70/hr

Acara is looking for 1st and 2nd shift Warehouse Workers for our client in Plainfield, IN. Schedule ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Aloft Beachwood

Front Desk Agent

Beachwood, OH

$17/hr

Front Desk Agent Beachwood, OH Aloft Beachwood is currently seeking full- and part-time Front Desk ... Pay: Starting at $17/hour, offer dependent on experience Schedule: * 1st, 2nd, and 3rd shift ...

Cresco Labs

Kitchen Agent - 2nd Shift

Fall River, MA

$17 - $21.25/hr

The Agent completes tasks assigned by the Kitchen Supervisor and Packaging Supervisor. Carry out day-to-day tasks including prepping, cleaning, cooking, labeling, wrapping and operating basic ...

Cresco Labs

Kitchen Agent - 2nd Shift

Fall River, MA · On-site

$17 - $21.25/hr

The Agent completes tasks assigned by the Kitchen Supervisor and Packaging Supervisor. Carry out day-to-day tasks including prepping, cleaning, cooking, labeling, wrapping and operating basic ...

Gateway Center

GSA 2ND Shift - Main

Atlanta, GA · On-site

$0.10 - $15/hr

Guest Service Agent - 2nd Shift DEPARTMENT: Residential Services REPORTS TO: GSA Supervisor FLSA STATUS: Hourly - Nonexempt CLASSIFICATION: Full Time (40 HRS) Shift: Mon - Fri from 3 PM - 11:30PM ...

Gateway Center

GSA 2ND Shift - Main

Atlanta, GA · On-site

$0.10 - $15/hr

Guest Service Agent - 2nd Shift DEPARTMENT: Residential Services REPORTS TO: GSA Supervisor FLSA STATUS: Hourly - Nonexempt CLASSIFICATION: Full Time (40 HRS) Shift: Mon - Fri from 3 PM - 11:30PM ...

Speedway Motors Inc.

CNC Machinist - 2nd Shift

Lincoln, NE · On-site

$19.25 - $26.25/hr

If you can embrace these values and they align with how you work, then we'd love to chat with you ... Schedule Second Shift: Monday-Thursday | 4:15PM-2:45AM * * 2nd shift earns a $3.00/hour shift ...

Speedway Motors

CNC Machinist - 2nd Shift

Lincoln, NE

$19.25 - $26.25/hr

If you can embrace these values and they align with how you work, then we'd love to chat with you ... Schedule Second Shift:Monday-Thursday | 4:15PM-2:45AM * * 2nd shift earns a $3.00/hour shift ...

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2nd Shift Chat Agent information

What is a 2nd shift chat agent?

A 2nd Shift Chat Agent is responsible for assisting customers through online chat support during the second shift, typically in the afternoon and evening hours. Their duties include answering inquiries, resolving issues, and providing product or service information in a timely and professional manner. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.

What are the typical daily responsibilities of a 2nd shift chat agent?

As a 2Nd Shift Chat Agent, your main responsibilities include assisting customers via chat, troubleshooting issues, answering questions about products or services, and logging interactions in company systems. You may handle multiple conversations at once while adhering to quality and response time standards set by your employer. Since this role is during second shift hours, you might also address escalated issues that occur after standard business hours, requiring both initiative and independence. Additionally, you’ll likely collaborate virtually with team members and supervisors to ensure smooth handoffs and updates on ongoing customer cases.

What are the key skills and qualifications needed to thrive in the 2nd shift chat agent position, and why are they important?

To thrive as a 2Nd Shift Chat Agent, you need strong written communication skills, proficiency in multitasking, and familiarity with customer service principles, typically supported by a high school diploma or equivalent. Experience with chat platforms, CRM systems, and ticketing software is often required, and some employers may value relevant customer service certifications. Attention to detail, patience, and problem-solving abilities are key soft skills that help agents excel in resolving customer inquiries efficiently. These skills are vital for maintaining high customer satisfaction and effective support, especially during later shifts when independent judgment and reliability are essential.

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2nd Shift Chat Agent jobs near you
Infographic showing various 2Nd Shift Chat Agent job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Hotel Front Desk Agent

East Peoria, IL

Hampton Inn East Peoria
See more jobs at Hampton Inn East Peoriaexternal

$14 - $17.75/hr

Part-time

Re-posted 4 days ago

Job description

Hotel Front Desk Agent 

Join our team!

The NEW Hampton Inn in East Peoria is looking for a dependable, customer-focused Front Desk Agent who is flexible and available to work a variety of both 1st and 2nd shift (as business needs require.)

If you enjoy helping people, thrive in a fast-paced environment, and have a flexible schedule, we'd love to meet you!

Responsibilities:

  • Welcome guests with friendly, professional service
  • Check guests in and out
  • Answer phones and assist with reservations
  • Respond to guest questions and requests
  • Process payments and maintain accurate records
  • Work as part of a team to provide an exceptional guest experience

Qualifications:

  • Excellent customer service and communication skills
  • Dependable and punctual
  • Basic computer skills
  • Ability to work independently and as part of a team
  • Must be available to work both 1st and 2nd shift, including weekends and holiday

Experience:
Previous hotel or customer service experience is a plus, but we're willing to train the right candidate.

If you're reliable, flexible, and enjoy working with people, we'd love to have you on our team. Apply today!

Who We Are:

Frontier Hospitality Group has been locally owned since 1950.  We operate eight hotels across 3 fantastic brands and our growth keeps climbing. Competitive pay, supportive management, and a great team environment. We believe in promoting from within and providing opportunities for growth.

EOE/AA/Disabled Veteran. Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

Apply