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2Nd Shift Chat Agent Jobs (NOW HIRING)

Acara Solutions

2nd shift Manufacturing Engineer

Richmond, VA · On-site

$67K - $86K/yr

AI agent role is to help speed up your hiring process by answering questions, confirming basic ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Huyett

Packaging Agent (2nd Shift)

Minneapolis, KS · On-site

$18 - $22/hr

Packaging Agent (2nd Shift) Compensation: $17.00-21.00/hr + $1.00 shift differential and triannual profit-sharing bonuses! Location: Minneapolis, KS Join a winning team where YOU matter! Progressive ...

Speedway Motors Inc.

CNC Machinist - 2nd Shift

Lincoln, NE · On-site

$19.25 - $26.25/hr

If you can embrace these values and they align with how you work, then we'd love to chat with you ... Schedule Second Shift: Monday-Thursday | 4:15PM-2:45AM * * 2nd shift earns a $3.00/hour shift ...

Speedway Motors

CNC Machinist - 2nd Shift

Lincoln, NE · On-site

$19.25 - $26.25/hr

If you can embrace these values and they align with how you work, then we'd love to chat with you ... Schedule Second Shift:Monday-Thursday | 4:15PM-2:45AM * * 2nd shift earns a $3.00/hour shift ...

Speedway Motors Inc

CNC Machinist - 2nd Shift

Lincoln, NE · On-site

$17.75 - $24.50/hr

If you can embrace these values and they align with how you work, then we'd love to chat with you ... Schedule Second Shift: Monday-Thursday | 4:15PM-2:45AM * 2nd shift earns a $3.00/hour shift ...

Speedway Motors Inc.

CNC Machinist - 2nd Shift

Lincoln, NE · On-site

$19.25 - $26.25/hr

If you can embrace these values and they align with how you work, then we'd love to chat with you ... Schedule Second Shift: Monday-Thursday | 4:15PM-2:45AM * * 2nd shift earns a $3.00/hour shift ...

Acara Solutions

Warehouse Worker

Plainfield, IN · On-site

$18.70/hr

Acara is looking for 1st and 2nd shift Warehouse Workers for our client in Plainfield, IN. Schedule ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Cresco Labs

Kitchen Agent - 2nd Shift

Fall River, MA · On-site

$17 - $21.25/hr

The Agent completes tasks assigned by the Kitchen Supervisor and Packaging Supervisor. Carry out day-to-day tasks including prepping, cleaning, cooking, labeling, wrapping and operating basic ...

Hampton Inn East Peoria

Hotel Front Desk Agent

East Peoria, IL · On-site

$14 - $17.75/hr

The NEW Hampton Inn in East Peoria is looking for a dependable, customer-focused Front Desk Agent who is flexible and available to work a variety of both 1st and 2nd shift (as business needs require ...

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2nd Shift Chat Agent information

What is a 2nd shift chat agent?

A 2nd Shift Chat Agent is responsible for assisting customers through online chat support during the second shift, typically in the afternoon and evening hours. Their duties include answering inquiries, resolving issues, and providing product or service information in a timely and professional manner. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.

What are the typical daily responsibilities of a 2nd shift chat agent?

As a 2Nd Shift Chat Agent, your main responsibilities include assisting customers via chat, troubleshooting issues, answering questions about products or services, and logging interactions in company systems. You may handle multiple conversations at once while adhering to quality and response time standards set by your employer. Since this role is during second shift hours, you might also address escalated issues that occur after standard business hours, requiring both initiative and independence. Additionally, you’ll likely collaborate virtually with team members and supervisors to ensure smooth handoffs and updates on ongoing customer cases.

What are the key skills and qualifications needed to thrive in the 2nd shift chat agent position, and why are they important?

To thrive as a 2Nd Shift Chat Agent, you need strong written communication skills, proficiency in multitasking, and familiarity with customer service principles, typically supported by a high school diploma or equivalent. Experience with chat platforms, CRM systems, and ticketing software is often required, and some employers may value relevant customer service certifications. Attention to detail, patience, and problem-solving abilities are key soft skills that help agents excel in resolving customer inquiries efficiently. These skills are vital for maintaining high customer satisfaction and effective support, especially during later shifts when independent judgment and reliability are essential.

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2nd Shift Chat Agent jobs near you
Infographic showing various 2Nd Shift Chat Agent job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

2nd shift Manufacturing Engineer

Richmond, VA • On-site

Acara Solutions
Retail • 1 - 10 employees
Learn more about Acara Solutionsexternal

$67K - $86K/yr

Other

Re-posted 22 days ago

Key responsibilities

  • Work collaboratively on the manufacturing floor to observe, understand, document, and improve machine and process reliability, efficiency, and throughput.

  • Troubleshoot and resolve mechanical and electrical production issues through root cause analysis and structured problem-solving techniques.

  • Manage and communicate project milestones, create countermeasures to meet deadlines, and oversee multiple projects with shifting priorities.

Job description

Acara Solutions is looking for a Manufacturing Engineer to work with our client in Richmond, VA.
  • Direct Placement
  • $90k-$100k+ $10k shift differential 
  • 2nd shift 2pm-10:30pm
  • Comprehensive benefits package
Overview:
This is a unique opportunity for a Manufacturing Engineer to design, implement, and improve production operations to support an exciting growth opportunity for our company. This position is hands-on and requires a significant amount of time on the manufacturing floor working collaboratively with operators, maintenance, supervisors, and managers. The Manufacturing Engineer will also serve as a key link between Sales/Applications Engineering and Production, identifying opportunities for continuous improvement as well as driving root cause troubleshooting initiatives to ensure the reliability of existing equipment and processes. This is a high visibility position that is central to supporting a culture of continuous improvement through employee engagement.
Essential Responsibilities:
  • Hands-on Engineering Improvements: Spend significant hands-on time on the manufacturing floor, working collaboratively with operators, maintenance technicians, and leadership to observe, understand, document, and improve machine and process reliability, efficiency, and throughput.
  • Root Cause Troubleshooting: Collaborate with Production, Maintenance, Quality and/or Safety teams to troubleshoot and resolve mechanical and/or electrical production issues by listening to and incorporating their feedback, as well as using root cause analysis and structured problem-solving techniques to drive sustainable corrective actions.
  • Stakeholder Engagement and Buy-in: Motivate employee participation and genuinely listen to stakeholder input and feedback to achieve buy-in for improvement initiatives.
  • Project Management: Manage expense and capital projects from concept to completion, including research, justification, proposal development, scheduling, change management, installation, training, business integration, and final handover.
  • Milestone Planning and Accountability: Create appropriate milestones and countermeasures to ensure deadlines are met.
  • Multi-Project Ownership and Resilience: Manage multiple projects and shifting priorities, demonstrating ownership and resilience in overcoming obstacles.
  • Clear and Effective Communication: Prepare and clearly present project ideas, objectives, and timelines to all levels of the organization, supported by hand-on observations as well as performance data analysis 
  • Design and Fabrication: Apply design and fabrication skills to improve mechanical, electrical, and production systems with custom tooling, fixtures, and layouts.
  • Subject Matter Expert: Establish best practices/SOPs/WIs as the SME of equipment and associated processes, then train Production and Maintenance staff to ensure process and equipment safety, capability, reliability, and efficiency.

Required Skills / Qualifications:
  • Bachelor's. Degree in ME or EE, or equivalent work experience.
  • 3+ years of experience in a manufacturing or production engineering role, preferably in a custom or high-mix environment.
  • 3+years of experience troubleshooting equipment 
  • 3+years of experience onboarding new equipment 
Preferred Skills / Qualifications:

  • Strong understanding of mechanical systems, automation, and industrial equipment.
  • Experience with project planning, justification, execution, and integration.
  • Demonstrated ability to manage multiple projects from concept through implementation.
  • Strong interpersonal and communication skills with the ability to work effectively across all levels of the organization.
  • High level of ownership, accountability, and initiative.
  • Adaptable, resourceful, and committed to continuous learning and improvement.
  • Self-managing and correcting, adjusting to feedback from all levels of the organization.
  • Proficiency with CAD software (e.g., SolidWorks, AutoCAD, etc.) for fixture development and equipment floorplan layout generation
  • Familiarity with TPM, predictive maintenance, and reliability-centered maintenance practices.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.