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2Nd Shift Call Center Jobs in Raleigh, NC (NOW HIRING)

Apex Tool Group

Material Handler 2nd Shift

Apex, NC · On-site

$13 - $16/hr

The Blueprint (Role Profile) Opportunity available for a 2nd Shift Material Handler in our Apex, NC distribution center. This position operates a forklift to move, load, and unload products in a ...

Apex Tool Group, LLC

Material Handler 2nd Shift

Apex, NC · On-site

$16.50 - $20/hr

The Blueprint (Role Profile) Opportunity available for a 2nd Shift Material Handler in our Apex, NC distribution center. This position operates a forklift to move, load, and unload products in a ...

Ampcus

Call Center Customer Service Professional - IV

Cary, NC · On-site

$15.75 - $20.50/hr

Call Center Customer Service Professional - IV Job Location: Cary, NC Shifts and Hours: * Day Shift ... Midnight Shift: 12:00 AM - 8:00 AM Role Overview: We are seeking an experienced and dedicated ...

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help ...

Apex Tool Group

Warehouse Associate 2nd Shift

Apex, NC

$12.25 - $14.50/hr

The Blueprint (Role Profile) Opportunity available for a 2nd shift Warehouse Associate in our Apex, NC distribution center to label, package, load/unload containers, and organize products accurately ...

Apex Tool Group, LLC

Warehouse Associate 2nd Shift

Apex, NC · On-site

$15.50 - $18.25/hr

The Blueprint (Role Profile) Opportunity available for a 2nd shift Warehouse Associate in our Apex, NC distribution center to label, package, load/unload containers, and organize products accurately ...

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

$65 - $90/hr

JR126536Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina**About ... Assures thorough, accurate documentation is completed for all patients on each shift and ...

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... Assures thorough, accurate documentation is completed for all patients on each shift and ...

Summit BHC

Intake RN - Call Center

Raleigh, NC · On-site

Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... Assures thorough, accurate documentation is completed for all patients on each shift and ...

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... Assures thorough, accurate documentation is completed for all patients on each shift and ...

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Showing results 21-40

All Jobs2Nd Shift Call Center Jobs2Nd Shift Call Center Jobs in Raleigh, NC

2Nd Shift Call Center information

See Raleigh, NC salary details

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How much do 2nd shift call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for 2nd shift call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a 2nd shift call center?

A 2nd Shift Call Center job involves handling customer inquiries, support requests, or sales calls during the evening hours, typically between the afternoon and late night. Employees assist customers via phone, email, or chat, depending on the company. This shift is ideal for those who prefer working later in the day and may include higher pay differentials. Responsibilities vary but generally include troubleshooting issues, providing product information, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in a 2nd shift call center?

To thrive as a 2nd Shift Call Center representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and sometimes basic data entry or ticketing platforms is typical. Patience, resilience, and a customer-focused attitude set high performers apart in this position. These skills are crucial for effectively resolving customer inquiries, maintaining professionalism during high-volume periods, and ensuring customer satisfaction during non-standard work hours.

What are the typical working hours and work environment for a 2nd shift call center?

A 2nd Shift Call Center role typically starts in the afternoon and runs into the evening, often ranging from early afternoon to around midnight, depending on the employer's coverage needs. The work environment is generally fast-paced and team-oriented, with support from supervisors and access to resources for answering customer inquiries. Representatives usually work from a dedicated call center or, in some cases, remotely, using computers and headsets to manage calls and document interactions. This shift often deals with higher call volumes at certain times, requiring a strong ability to multitask and maintain focus. Choosing this shift can also provide greater flexibility for personal commitments during the day and opens up opportunities for advancement within the organization for those who consistently perform well.

What are the most commonly searched types of Call Center jobs in Raleigh, NC?

The most popular types of Call Center jobs in Raleigh, NC are:

What are popular job titles related to 2Nd Shift Call Center jobs in Raleigh, NC?

For 2Nd Shift Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching 2Nd Shift Call Center jobs in Raleigh, NC look for?

The top searched job categories for 2Nd Shift Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for 2Nd Shift Call Center jobs?

Cities near Raleigh, NC with the most 2Nd Shift Call Center job openings:

2Nd Shift Call Center jobs near you
Infographic showing various 2Nd Shift Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 4% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,215 per year, or $17.4 per hour.

Call Center Rep/Service appointment setter

Driven to Lead

Raleigh, NC • On-site

$20 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Call Center Rep Opportunity

Our corporate call center is hiring call center reps for their team! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you!

The ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily!

The details:

  • This position is paid hourly and ranges between $20-$22/hr. based on experience, a minimum of 3 years of customer service experience is required for this position.
  • The scheduled shifts are Monday-Friday, 9 am to 6 pm, and every 3rd Saturday on a rotation. NO SUNDAY WORK REQUIRED!
  • This is an on-site position located off Glenwood Ave. in Raleigh, NC.

We are looking for individuals who:

  • Are engaged customer advocates
  • Meet or exceed (attainable) performance targets
  • Are brand ambassadors both internally and externally
  • Think on their feet and can learn in an ever-changing environment
  • Handle customers' needs with integrity and empathy in one transaction
  • Accurately navigating and maneuvering through multiple applications and screens simultaneously
  • Have impeccable time management skills
  • Actively engage and participate in training and weekly coaching sessions
  • Take initiative
  • Are adaptable! Change is a constant in the automotive world, i.e. program offerings, computer tools, process changes, etc.
  • Strive to be the best they can be and maintain a high level of superior customer service/professionalism to a diverse group of customers

Benefits, Benefits, and More Benefits!

  • Full-Time Employment
  • Medical, Dental, Vision, and pet insurance options
  • 401k plans with a company match up to 6%
  • Paid time off including holidays, industry-leading parental leave, bereavement leave
  • Fun working environment!
  • Company discounts!

Qualifications / Successful candidates for this position will have:

  • 3 years of experience in providing customer service either via phone or in person (required)
  • Have 1 year of call center experience (preferred)
  • Are Bilingual in English/Spanish (preferred)
  • Ability to type accurately and quickly
  • Maintain a positive environment, working with co-workers and customers within a diverse culture
  • Excellent telephone manners and listening skills
  • The ability to relate to customers professionally and courteously
  • The ability to work in a team environment
  • The ability to work under pressure
  • The ability to sit for long periods
  • Excellent attention to detail and multi-tasking ability
  • Self-motivation to work under his/her initiative
  • Must pass a drug test and state, federal, and criminal background check
  • Must have a High School diploma or general education degree (GED). (Associate's degree preferred)
  • Must be at least 18 years of ageWe are an equal opportunity employer

Why Automotive:

Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.

Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities

Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

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