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1St Shift Customer Service Jobs (NOW HIRING)

Planet Fitness

Third Shift Customer Service

Hilliard, OH · On-site

$15.25 - $20.50/hr

Overnight Customer Service Representative The Overnight Customer Service Representative will be ... Continual standing and walking during shift * Continual talking in person with members and ...

Taco Bell

WEEKEND Shift Customer Service

Beckley, WV

$10/hr

Early Access to New Menu Items The successful Customer Service Crew Member is able to: * Greet and ... At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first ...

Planet Fitness

Third Shift Customer Service

Hilliard, OH · On-site

$13.50/hr

Customer Service background preferred * A passion for fitness and health * Upbeat and positive ... Continual standing and walking during shift * Acknowledgement of members when maintaining the ...

Planet Fitness

Third Shift Customer Service

Gahanna, OH · On-site

$11.75 - $14/hr

Qualifications/Requirements Cleaning background preferred Customer Service background preferred A ... walking during shift Acknowledgement of members when maintaining the facility Must be able to ...

Chick-fil-A

Morning Shift Customer Service

Mobile, AL

$12 - $16/hr

... customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every ...

Chick-Fil-A

Morning Shift Customer Service

Mobile, AL · On-site

$12 - $16/hr

... customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every ...

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1St Shift Customer Service information

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How much do 1st shift customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for 1st shift customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between 1St Shift Customer Service vs 1St Shift Call Center Representative?

Aspect1St Shift Customer Service1St Shift Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice or retail setting, direct customer interactionCall center, phone-based customer support
Industry UsageRetail, banking, healthcare, service industriesTelecommunications, tech support, insurance
Common Search/ComparisonYesYes

While both roles involve assisting customers, 1St Shift Customer Service typically involves face-to-face or in-person interactions in various industries, whereas 1St Shift Call Center Representative focuses on phone-based support within call centers. The credentials and work environment are similar, but the mode of communication differs.

What are the key skills and qualifications needed to thrive as a 1st shift customer service representative?

To thrive as a 1st Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These competencies ensure efficient service delivery, customer satisfaction, and the smooth operation of daily business activities during the morning shift.

What does a 1st shift customer service representative do?

A 1st Shift Customer Service representative assists customers by answering questions, resolving issues, and providing information about products or services during the first shift of the workday, typically between early morning and early afternoon hours. They handle phone calls, emails, or in-person inquiries, aiming to ensure customer satisfaction. These representatives may also process orders, handle returns, and escalate more complex issues to supervisors. Their goal is to provide a positive experience for customers during the business’s main operating hours.

What are some common challenges faced by 1st shift customer service representatives, and how can they be managed?

1st Shift Customer Service representatives often manage high call volumes and handle inquiries from a wide variety of customers, especially during peak morning hours. A key challenge is maintaining a positive and patient attitude while efficiently resolving issues and meeting performance targets. Success in this role often depends on strong time management, adaptability, and teamwork, as representatives frequently collaborate with colleagues and supervisors to address complex problems and ensure seamless service. Regular training and open communication with team members can help overcome these challenges and support professional growth.
What cities are hiring for 1St Shift Customer Service jobs? Cities with the most 1St Shift Customer Service job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
What states have the most 1St Shift Customer Service jobs? States with the most job openings for 1St Shift Customer Service jobs include:
1St Shift Customer Service jobs near you
Infographic showing various 1St Shift Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

First Shift - Customer Service Representative

Planet Fitness - Duo Fit, LLC

Columbus, OH • On-site

$13/hr

Full-time

Medical, Dental

Re-posted 23 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Benefits:
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Free uniforms
  • Wellness resources

Job Summary
This job is full time and will require you work one weekend day. Hours can vary from 6am-2pm or 9am-5pm. Pay is $13.00 an hour.
Essential Duties and Responsibilities 
  • Greet members, prospective members and guests by providing exceptional customer service
  • Handle all front desk related activities not limited to: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check ID and Member barcodes into the system
    • New member sign-up
    • Take prospective members on a tour of the club
  • Facilitate needed updates to member’s accounts
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed 
  • Assist in maintaining the neatness and cleanliness of the club
  • Assist in monitoring for safety of persons and cleanliness in the club
  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies/paper products.
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
Qualifications/Requirements 
  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude at all times 
  • Punctuality and reliability is a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
  • Strong listener with the ability to empathize and problem solve
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language
  • High School diploma/GED equivalent preferred
  • Must be 18 years of age or older
Physical Demands 
  • Continual standing and walking during shift
  • Continual talking in person with members and answering incoming membership calls 
  • Must be able to occasionally lift up to 50 lbs
  • Will dilute and clean with chemicals during shift
  • Clean and sanitize equipment and often used surfaces in the club
  • Monitor club and assist members throughout entirety of shift 

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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