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1St Shift Customer Service Jobs in Wisconsin (NOW HIRING)

QPS

Customer Service Representative

Elkhorn, WI · On-site

$16.50 - $22.50/hr

This is a direct hire opportunity on 1st shift. Customer Service Representative Responsibilities include but are not limited to: * Serve as a primary point of contact for customers, dealers, and ...

QPS

CSR & Order Entry Support

Oak Creek, WI · On-site

$15.25 - $20.75/hr

This is a potential to hire opportunity on 1st shift. CSR & Order Entry Support Responsibilities Include But Are Not Limited To: * Assist all customer calls with product, pricing, or shipping ...

Russell Tobin

Customer Service Specialist

Green Bay, WI · On-site

$20/hr

Customer Service Specialist 📍 Location: Green Bay, WI (Onsite) 💲 Pay: * $19.00/hour (1st ... Schedule: * 1st Shift: Start between 8:00 AM-10:00 AM, end between 5:00 PM-7:00 PM * 2nd Shift: 12 ...

Quanex

1st Shift Assembler

Rice Lake, WI

$18.50/hr

Quanex is looking for a 1st Shift Assembler to join our team located in Rice Lake, WI. The hours ... customers achieve greater production efficiencies, dedication to giving back to communities where ...

Quanex

1st Shift Assembler

Rice Lake, WI · On-site

$18.50/hr

Quanex is looking for a 1st Shift Assembler to join our team located in Rice Lake, WI. The hours ... customers achieve greater production efficiencies, dedication to giving back to communities where ...

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All Jobs1St Shift Customer Service Jobs1St Shift Customer Service Jobs in Wisconsin

1St Shift Customer Service information

See Wisconsin salary details

$11

$19

$29

How much do 1st shift customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for 1st shift customer service in Wisconsin is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.83 per hour, depending on experience, location, and employer.

What does a 1st shift customer service representative do?

A 1st Shift Customer Service representative assists customers by answering questions, resolving issues, and providing information about products or services during the first shift of the workday, typically between early morning and early afternoon hours. They handle phone calls, emails, or in-person inquiries, aiming to ensure customer satisfaction. These representatives may also process orders, handle returns, and escalate more complex issues to supervisors. Their goal is to provide a positive experience for customers during the business’s main operating hours.

What are the key skills and qualifications needed to thrive as a 1st shift customer service representative?

To thrive as a 1st Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These competencies ensure efficient service delivery, customer satisfaction, and the smooth operation of daily business activities during the morning shift.

What are some common challenges faced by 1st shift customer service representatives, and how can they be managed?

1st Shift Customer Service representatives often manage high call volumes and handle inquiries from a wide variety of customers, especially during peak morning hours. A key challenge is maintaining a positive and patient attitude while efficiently resolving issues and meeting performance targets. Success in this role often depends on strong time management, adaptability, and teamwork, as representatives frequently collaborate with colleagues and supervisors to address complex problems and ensure seamless service. Regular training and open communication with team members can help overcome these challenges and support professional growth.

What is the difference between 1St Shift Customer Service vs 1St Shift Call Center Representative?

Aspect1St Shift Customer Service1St Shift Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice or retail setting, direct customer interactionCall center, phone-based customer support
Industry UsageRetail, banking, healthcare, service industriesTelecommunications, tech support, insurance
Common Search/ComparisonYesYes

While both roles involve assisting customers, 1St Shift Customer Service typically involves face-to-face or in-person interactions in various industries, whereas 1St Shift Call Center Representative focuses on phone-based support within call centers. The credentials and work environment are similar, but the mode of communication differs.

What are the most commonly searched types of Customer Service jobs in Wisconsin?

The most popular types of Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for 1St Shift Customer Service jobs?

Cities in Wisconsin with the most 1St Shift Customer Service job openings:

1St Shift Customer Service jobs near you
Infographic showing various 1St Shift Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $41,293 per year, or $19.9 per hour.

Customer Service Representative | 1st Shift

Gehl Food and Beverage

Germantown, WI • On-site

$21 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Now Hiring: Customer Service Representative | 1st Shift
Shift/Schedule: Mon-Fri 8:30AM - 5:00PM
Pay: $21.00 - $23.00 hourly
Why join our team?
  • Need cash before payday? We've got you covered with on demand pay
  • Full benefits package - medical, dental, vision & 401(k) match
  • Generous PTO & holidays
  • Growth opportunities to expand skillsets and enhance career
  • Amazing team & culture focused on: Communication | Community | Wellness
Other Benefits & Programs We Offer:
  • Referral bonus program
  • Tuition reimbursement
  • HSA Medical plan option with annual company contribution
  • Perks at Work - discounts on shopping, travel & more
  • Proven continued business growth for future opportunities
Position Overview
Reporting to the Customer Service Manager/Supervisor, the Customer Service Representative serves as the primary liaison between Gehl Foods, Inc. and its customers. This role supports customer inquiries, complaints, and order processing while partnering with Sales and internal teams to ensure timely, accurate service and operational excellence.
What You'll Do
  • Serve as the first point of contact for customer inquiries via phone and email, assisting with orders, refunds, and exchanges
  • Troubleshoot and resolve customer complaints while proactively identifying potential issues
  • Research and resolve invoice deductions and claims
  • Provide administrative and reporting support to Regional Sales Managers, including data entry, correspondence, and collections support
  • Maintain accurate customer and broker records and generate reports to manage assigned accounts and territories
  • Build and maintain strong relationships with brokers and sales territories to support product availability and inventory needs
  • Ensure all shipments are delivered on time and in full, coordinating carrier appointments and buyer communication
  • Maintain strong product knowledge to effectively answer questions and resolve issues
  • Collaborate with cross-functional teams on projects and workflow support
  • Ensure compliance with food safety, quality, GMP, and corporate/plant safety standards
  • Perform other duties as assigned
Requirements
Requirements
  • High School Diploma or equivalent
  • Minimum of 3 years of customer service experience, preferably in a manufacturing environment
  • Strong organizational skills with the ability to multitask and manage details effectively
  • Excellent written, verbal, and interpersonal communication skills
  • Proven ability to remain composed and professional in high-pressure situations
  • Strong teamwork skills and the ability to collaborate across departments
  • Proficiency in Microsoft Office (Word, Outlook, Excel)

Salary Description
$21.00 - $23.00 hourly

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