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1St Shift Customer Service Jobs in Georgia (NOW HIRING)

Chick-fil-A

Day Shift Customer Service

Duluth, GA

$12/hr

Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service. The cashier we would like to ...

Chick-fil-A

Day Shift Customer Service

Duluth, GA

$12/hr

Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service. The cashier we would like to ...

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1St Shift Customer Service information

See Georgia salary details

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$16

$24

How much do 1st shift customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for 1st shift customer service in Georgia is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.27 per hour, depending on experience, location, and employer.

What does a 1st shift customer service representative do?

A 1st Shift Customer Service representative assists customers by answering questions, resolving issues, and providing information about products or services during the first shift of the workday, typically between early morning and early afternoon hours. They handle phone calls, emails, or in-person inquiries, aiming to ensure customer satisfaction. These representatives may also process orders, handle returns, and escalate more complex issues to supervisors. Their goal is to provide a positive experience for customers during the business’s main operating hours.

What are the key skills and qualifications needed to thrive as a 1st shift customer service representative?

To thrive as a 1st Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These competencies ensure efficient service delivery, customer satisfaction, and the smooth operation of daily business activities during the morning shift.

What are some common challenges faced by 1st shift customer service representatives, and how can they be managed?

1st Shift Customer Service representatives often manage high call volumes and handle inquiries from a wide variety of customers, especially during peak morning hours. A key challenge is maintaining a positive and patient attitude while efficiently resolving issues and meeting performance targets. Success in this role often depends on strong time management, adaptability, and teamwork, as representatives frequently collaborate with colleagues and supervisors to address complex problems and ensure seamless service. Regular training and open communication with team members can help overcome these challenges and support professional growth.

What is the difference between 1St Shift Customer Service vs 1St Shift Call Center Representative?

Aspect1St Shift Customer Service1St Shift Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice or retail setting, direct customer interactionCall center, phone-based customer support
Industry UsageRetail, banking, healthcare, service industriesTelecommunications, tech support, insurance
Common Search/ComparisonYesYes

While both roles involve assisting customers, 1St Shift Customer Service typically involves face-to-face or in-person interactions in various industries, whereas 1St Shift Call Center Representative focuses on phone-based support within call centers. The credentials and work environment are similar, but the mode of communication differs.

What are the most commonly searched types of Customer Service jobs in Georgia?

The most popular types of Customer Service jobs in Georgia are:

1St Shift Customer Service jobs near you
Infographic showing various 1St Shift Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,544 per year, or $16.6 per hour.

Day Shift Customer Service

Chick-fil-A

Duluth, GA

$12/hr

Full-time

Re-posted 14 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,679 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Job description

Main responsibilities of a cashier:
  • Managing transactions, making sure pricing is accurate
  • Accepting payments and providing receipts
  • Bagging purchased goods
Cashier Job Description:

We are looking for a qualified and responsible cashier to manage all transactions with our customers efficiently and accurately.

A good job candidate is a person who knows their way around a cash register and can easily operate it, together with a product scanner. Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service.

The cashier we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience.

A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.

Responsibilities of a Cashier:
  • Greeting customers when entering and leaving the premises
  • Managing transactions using a cash register
  • Balancing the cash register
  • Scanning goods and making sure pricing and quantities are accurate
  • Accepting payments in cash, credit or check
  • Providing change and receipts
  • Issuing coupons, vouchers, stamps and gift cards
  • Processing returns and refunds, and resolving customer complaints
  • Bagging and wrapping purchased goods for safe transport
  • Upselling and cross-selling when appropriate
Cashier Job Requirements:
  • Must have at least a high school degree
  • Experience with POS systems and cash registers
  • Basic computer knowledge
  • Good math skills
  • Excellent communication skills
  • Ability to effectively resolve complaints

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

What Chick-fil-A employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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