10 of the Most Popular Types of Tech Support Customer Service Jobs in 2026

See what kind of roles similar to Tech Support Customer Service jobs are hiring now

Top Types Of Tech Support Customer Service Jobs

• Remote Technical Support

  Salary range: $40,000 - $59,000

  Remote Technical Support is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Technical Support jobs pay between $40,000 (25th percentile) and $59,000 (75th percentile) annually. You’ll find many open positions nationwide for Remote Technical Support job searches hiring now on ZipRecruiter.

• It Support Specialist

  Salary range: $46,500 - $94,000

  An IT support specialist provides technical support and assistance for computers and networks. These specialists can either work for an IT company, providing support to customers, or within an IT department for a private company. In a career as an IT support specialist, your job duties are to answer questions about computer systems and troubleshoot solutions to software problems over the phone, via email, or in person, if necessary. If an issue arises that you can’t resolve, then you must submit a trouble ticket to have a computer technician do a site visit. The qualifications to become an IT support specialist are strong computer skills and a bachelor’s degree in computer science or information technology (IT). Relevant experience can sometimes mack up for lack of formal education.

• Remote Customer Service Representative

  Salary range: $32,000 - $43,500

  Remote Customer Service Representative is a popular job search query. Most salaries for Remote Customer Service Representative jobs pay between $32,000 (25th percentile) and $43,500 (75th percentile) annually. There are lots of open positions nationwide for Remote Customer Service Representative job searches hiring now on ZipRecruiter.

• Entry Level It Help Desk

  Salary range: $40,000 - $54,000

  Entry Level It Help Desk is a popular job search query. Most salaries for Entry Level It Help Desk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Entry Level It Help Desk job searches hiring now on ZipRecruiter.

• Remote It Support

  Salary range: $43,000 - $59,000

  Remote It Support is a popular job search query. Most salaries for Remote It Support jobs pay between $43,000 (25th percentile) and $59,000 (75th percentile) annually. There are lots of open positions nationwide for Remote It Support job searches hiring now on ZipRecruiter.

• Remote Tech Support

  Salary range: $37,500 - $47,000

  Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

• Help Desk Technician

  Salary range: $40,000 - $54,000

  A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.

• Entry Level It Support Specialist

  Salary range: $37,500 - $59,000

  Entry Level It Support Specialist is a typical job search query Most salaries for Entry Level It Support Specialist jobs pay between $37,500 (25th percentile) and $59,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Entry Level It Support Specialist job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Technical Support Specialist

  Salary range: $42,000 - $63,500

  A technical support specialist provides computer, electronics, or software support for a company or individual users. Their duties include working with the support team of a company and offering specialized support services for hardware, software, and network concerns. Responsibilities may include removing viruses, setting up new accounts, uploading software, and general troubleshooting.

• Remote Helpdesk

  Salary range: $40,000 - $54,000

  Remote Helpdesk is a common job search query. Most salaries for Remote Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. There are lots of open positions nationwide for Remote Helpdesk job searches hiring now on ZipRecruiter.