10 of the Most Popular Types of Help Desk Technical Support Jobs in 2026

See what kind of roles similar to Help Desk Technical Support jobs are hiring now

Top Types Of Help Desk Technical Support Jobs

• Help Desk Technician

  Salary range: $40,000 - $54,000

  A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.

• Help Desk Tier 2

  Salary range: $40,000 - $54,000

  Help Desk Tier 2 is a common job search query. Most salaries for Help Desk Tier 2 jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. You’ll find many open positions nationwide for Help Desk Tier 2 job searches hiring now on ZipRecruiter.

• Information Technology

  Salary range: $36,000 - $49,000

  Information Technology is a popular job search query. Most salaries for Information Technology jobs pay between $36,000 (25th percentile) and $49,000 (75th percentile) annually. There are plenty of open positions nationwide for Information Technology job searches hiring now on ZipRecruiter.

• It Helpdesk

  Salary range: $40,000 - $54,000

  It Helpdesk is a popular job search query. Most salaries for It Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. You’ll find many open positions nationwide for It Helpdesk job searches hiring now on ZipRecruiter.

• Tech Support

  Salary range: $37,500 - $47,000

  Tech Support is a more unusual job search query but still may give you interesting job results. Most salaries for Tech Support jobs pay between $37,500 (25th percentile) and $47,000 (75th percentile) annually. You’ll find many open positions nationwide for Tech Support job searches hiring now on ZipRecruiter.

• Help Desk Analyst

  Salary range: $41,000 - $56,000

  Help Desk Analyst is a popular job search query. Most salaries for Help Desk Analyst jobs pay between $41,000 (25th percentile) and $56,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Help Desk Analyst job searches hiring now on ZipRecruiter.

• No Experience Help Desk Technician

  Salary range: $40,000 - $54,000

  No Experience Help Desk Technician is a more unusual job search query but still may give you interesting job results. Most salaries for No Experience Help Desk Technician jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. There are plenty of open positions nationwide for No Experience Help Desk Technician job searches hiring now on ZipRecruiter.

• Remote Helpdesk

  Salary range: $40,000 - $54,000

  Remote Helpdesk is a common job search query. Most salaries for Remote Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. There are lots of open positions nationwide for Remote Helpdesk job searches hiring now on ZipRecruiter.

• Entry Level Help Desk Technician

  Salary range: $40,000 - $54,000

  Entry Level Help Desk Technician is a typical job search query Most salaries for Entry Level Help Desk Technician jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Entry Level Help Desk Technician job searches hiring now on ZipRecruiter.

• Tier 1 Helpdesk

  Salary range: $40,000 - $54,000

  Tier 1 Helpdesk is a typical job search query Most salaries for Tier 1 Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. There are lots of open positions nationwide for Tier 1 Helpdesk job searches hiring now on ZipRecruiter.