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Service Desk Support Analyst Jobs Near Me

Service Desk Support

Columbus, OH · On-site

$18.75 - $25.25/hr

Service Desk Support Service Desk Support (Assistive) A Service Desk Engineer requiring over 5+ years of experience in End User Computing, Microsoft Windows Technologies, Active Directory, and ...

Service Desk Support (Assistive)

Columbus, OH · On-site

$18.75 - $25.25/hr

Service Desk Support (Assistive) Service Desk Support (Assistive) A Service Desk Engineer requiring over 5+ years of experience in End User Computing, Microsoft Windows Technologies, Active Directory ...

Service Desk Analyst

Dublin, OH · On-site

$18 - $20/hr

Provide end-user support in a Service Desk or Call Center environment * Troubleshoot technical issues and resolve tickets efficiently * Deliver excellent customer service to users with varying ...

IT Service Desk Support Specialist Deliver Exceptional IT Support That Keeps Business Moving We're looking for a customer-focused IT Service Desk Support Specialist to provide remote technical ...

Service Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Service Desk Analyst Location: Columbus, OH Duration: Long Term Interview Type: WebEx Required Skills: * Required to have a dedicated workspace at home and be able to work from home without ...

The service desk role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and ...

Service Desk/ Technical Support

Columbus, OH · On-site

$16.50 - $21/hr

Service Desk Quality Analyst Location: Columbus, OH, Duration: 6-12 Months Job Summary: The Service ... Responsible for high-quality end-user technical support, related to enterprise software and ...

The Service Desk Analyst I will primarily support end users who call our IT Service Desk line for support, with ticket-based requests as a secondary channel. Role & Responsibilities: * Serve as a ...

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

The Service Desk Analyst I will primarily support end users who call our IT Service Desk line for support, with ticket-based requests as a secondary channel. Role & Responsibilities: * Serve as a ...

Production support includes: network, security, internally developed applications, and corporate systems and employees. Job Responsibilities: Providing exceptional service and solutions through to ...

This position is responsible for providing initial Help Desk support for the business applications ... analyst for further problem resolution, if needed. Fulfills all service level standards for ...

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Service Desk Support Analyst information

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How much do service desk support analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service desk support analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

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What cities are hiring for Service Desk Support Analyst jobs?

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What states have the most Service Desk Support Analyst jobs?

States with the most job openings for Service Desk Support Analyst jobs include:

A map of the United States highlighting the number of Service Desk Support Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Service Desk Support Analyst job openings in each state, with California having the most at 2 and Alaska the least at 0.

Help Desk Analyst || Columbus, OH || Onsite

INFO ORIGIN INC

Columbus, OH • Remote

$20 - $24/hr

Full-time

Posted yesterday

New


Job description

Desktop Support / IT Support Analyst

Location: Columbus, OH
Job Type: Contract, Hybrid

We are looking for an experienced Desktop Support / IT Support Analyst to provide technical support to end users and help maintain a reliable desktop environment.

Responsibilities:

  • Provide desktop and service desk support to end users.
  • Troubleshoot hardware, software, network, printer, and installation issues.
  • Image and configure PCs and laptops.
  • Install and support software and desktop equipment.
  • Manage and resolve tickets through a ticketing system.
  • Set up and move computers, phones, peripherals, and other equipment.
  • Document procedures and troubleshooting solutions.
  • Escalate high-priority technical issues when needed.
  • Identify opportunities to automate and improve IT support processes.
  • Provide excellent customer service and work with other IT teams.

Required Skills:

  • 2+ years of IT Service Desk experience.
  • 2+ years of IT troubleshooting experience.
  • 2+ years of experience documenting procedures.
  • 2+ years of experience using a ticketing system.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a team.

Preferred:

  • ServiceNow experience
  • Knowledge Base experience
  • Desktop imaging/deployment experience
  • Software licensing experience
  • Basic networking and printer troubleshooting