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As of Jul 31, 2026, the average hourly pay for progressive call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.
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Progressive Call Center jobs near you
A map of the United States highlighting the number of Progressive Call Center job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Progressive Call Center job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Call Center Representative/Dispatcher/Scheduler/Quality Control 9am - 5pm ($22.00/hr)

Access 2 Interpreters

Columbus, OH

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Call Center Representative/Dispatcher/Scheduler/Quality Control 9am - 5pm ($22.00/hr)

We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.

We want someone who

  • Has a keen eye for detail and an eagerness to learn
  • Is flexible and can keep up in a fast-paced environment
  • Is a team player
  • Takes initiative and can multi-task
  • Communicates professionally and efficiently in person and over the phone

If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE.

Responsibilities and Duties

Upon hire, our candidate will

  • Manage a high volume of phone calls
  • Schedule multilingual interpreters for assignments
  • Conduct inspections and ensure quality control
  • Collect, enter, and analyze data
  • Submit reports
  • Monitor and review progress and accuracy
  • Complete a background check and pass a drug screen

Qualifications and Skills

We need someone who

  • Has a high school diploma and customer service/dispatch experience
  • Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
  • Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)
  • Is willing to work from the office

Benefits

Our employee benefits include

  • Paid holidays after 90 days
  • Ten (10) days of Paid Time Off after 90 days
  • Medical, Dental, Vision, and Life
  • 401K and Profit Sharing
  • Free parking

Apply