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Progressive Call Center Jobs in Tennessee (NOW HIRING)

Pizza Hut

Call Center Representative

Bartlett, TN

$14.25 - $17.75/hr

We love celebrating progress and commitment early on. What are we looking for? The good news is ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...

Flynn Pizza Hut

Call Center Representative

Bartlett, TN · On-site

$13.75 - $17.25/hr

We love celebrating progress and commitment early on. What are we looking for? The good news is ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...

Pizza Hut

Call Center Representative

Bartlett, TN

$14.25 - $17.75/hr

We love celebrating progress and commitment early on. What are we looking for? The good news is ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...

Pizza Hut

Call Center Representative

Bartlett, TN · On-site

$14.25 - $17.75/hr

We love celebrating progress and commitment early on. What are we looking for? The good news is ... Call center experience preferred * Strong work ethic * Flexibility with schedule Additional ...

kgs

Deputy Program Manager

Nashville, TN · On-site

$112K/yr

... progressive program or project management experience, with at least 3 years in a supervisory or management role within an IT call center, service desk, or IT support operations environment.

kgs

Deputy Program Manager

Nashville, TN · On-site

$112K/yr

... progressive program or project management experience, with at least 3 years in a supervisory or management role within an IT call center, service desk, or IT support operations environment.

Koniag, Inc.

Deputy Program Manager

Nashville, TN · On-site

$112K/yr

... progressive program or project management experience, with at least 3 years in a supervisory or management role within an IT call center, service desk, or IT support operations environment.

kgs

Jr Program Manager (PMO)

Nashville, TN · On-site

Familiarity with IT call center, service desk, or IT managed services program environments. * Demonstrated progress toward obtaining a Project Management Professional (PMP) or Certified Associate in ...

Koniag, Inc.

Jr Program Manager (PMO)

Nashville, TN · On-site

Familiarity with IT call center, service desk, or IT managed services program environments. * Demonstrated progress toward obtaining a Project Management Professional (PMP) or Certified Associate in ...

kgs

Jr Program Manager (PMO)

Nashville, TN · On-site

Familiarity with IT call center, service desk, or IT managed services program environments. * Demonstrated progress toward obtaining a Project Management Professional (PMP) or Certified Associate in ...

Summit Medical Center

RN - PCU

Hermitage, TN · On-site

$1.7K/wk

Details Client Name Summit Medical Center - HealthTrust Job Type Travel Offering Nursing Profession ... call 980-207-5000. You can download the Convergence Medical Staffing Mobile App for free. Client ...

Mission Hospital

RN - PCU/IMC/Stepdown

Chattanooga, TN · On-site

$1.8K/wk

Details Client Name PARKRIDGE MEDICAL CENTER Job Type Travel Offering Nursing Profession RN ... Please call or text us Today! Our Healthcare recruiters are standing by! Opt In: By providing your ...

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Progressive Call Center information

See Tennessee salary details

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$16

$22

How much do progressive call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for progressive call center in Tennessee is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a Progressive call center?

A Progressive Call Center refers to a customer service hub operated by Progressive, one of the largest auto insurance companies in the United States. At these call centers, representatives assist customers with policy questions, claims, billing, and quotes over the phone or via digital channels. Employees are trained to handle a wide range of insurance-related inquiries efficiently while providing excellent customer service. Progressive Call Centers are known for their supportive work environment, paid training, and opportunities for advancement within the company.

What are some common challenges faced by employees in a Progressive call center, and how can they be managed effectively?

Employees in a Progressive Call Center often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving scripts or technologies. To manage these effectively, it's important to stay organized, make use of available training resources, and communicate openly with supervisors and team members. Progressive also emphasizes teamwork and provides ongoing support, which helps employees learn from one another and continuously improve their customer service skills.

What are the key skills and qualifications needed to thrive as a call center representative at Progressive, and why are they important?

To thrive as a Call Center Representative at Progressive, you need excellent verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and typing proficiency are important technical requirements. Strong active listening, patience, and the ability to remain calm under pressure are key soft skills in this position. These skills ensure high-quality customer service, efficient issue resolution, and a positive experience for both clients and the company.

What is the difference between Progressive Call Center vs Customer Service Representative?

AspectProgressive Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, fast-pacedCall centers, retail, office settings
Industry UsageCustomer support, telecommunication, insuranceRetail, banking, healthcare, telecommunication
Job FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Progressive Call Center agents primarily handle customer interactions in call center environments, focusing on sales and support. Customer Service Representatives also assist customers but may work in various industries and settings. Both roles require similar skills and training, but the scope and environment can differ slightly.

What does a progressive call center representative do?

A progressive call center representative handles customer inquiries, provides support, and resolves issues over phone or digital channels. They often use customer relationship management (CRM) tools and need strong communication skills to ensure customer satisfaction and promote company policies or products.

What are popular job titles related to Progressive Call Center jobs in Tennessee?

For Progressive Call Center jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Progressive Call Center jobs in Tennessee look for?

The top searched job categories for Progressive Call Center jobs in Tennessee are:

Progressive Call Center jobs near you
Infographic showing various Progressive Call Center job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 81% In-person, 5% Hybrid, and 14% Remote job distribution, with an average salary of $33,815 per year, or $16.3 per hour.

Call Center Representative

Pizza Hut

Bartlett, TN

$14.25 - $17.75/hr

Other

Re-posted 22 days ago

Pizza Hut rating

4.5

Company rating: 4.5 out of 10

Based on 1,443 frontline employees who took The Breakroom Quiz

19th of 20 rated casual dining restaurants

Job description

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.  

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.  


The Customer Service Representative is responsible for processing and handling customer menu orders and concerns via the telephone.


Earn a $1 raise after your first 30 days — plus another $1 after 90 days! We love celebrating progress and commitment early on.


What are we looking for?


The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

  • You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our customers that their orders and concerns are your number one priority. Helping to solve customers' problems is an essential part of your job.
  • You're enthusiastic about our products and have a desire to share your enthusiasm with customers. Explaining special offers and making suggestions helps our customers place the orders they want and get the most value from our menu. You understand the importance of order accuracy.
  • You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier – and more fun – with some teamwork.
  • You must be at least 16 years of age.


Responsibilities:

  • Respond to customer service requests for restaurant food orders by entering and verifying customer and menu data
  • Ability to achieve and maintain performance standards
  • A Customer Maniac who can work independently
  • Support marketing of products
  • Able to interact with all levels of management and customers in a professional manner
  • Assist and mentor new call center representatives
  • Adhere to company processes and guidelines


Job Requirements Qualifications:

  • Customer Relations and interpersonal skills
  • Personal Computer skills
  • Communication (verbal and written) skills
  • Mathematical skills
  • Work both independently and within a team environment
  • Call center experience preferred
  • Strong work ethic
  • Flexibility with schedule


Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you! 

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team! 

What Pizza Hut employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pizza Hut

Sourced by ZipRecruiter

At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

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