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Call Center Outbound Jobs in Tennessee (NOW HIRING)

Burjline Builders

Call Center Representative

Nashville, TN · On-site

$15.50 - $19.25/hr

The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand ...

Anserfone

Call Center Agent

Memphis, TN · On-site

$16/hr

We are an inbound call center only, we do not perform any outbound or sales calls.What are we looking for from our applicants? Part Time (16-24 hours per week)Must be available to work a weekend day ...

BCforward

Call Center Agent

Knoxville, TN

$14.25 - $18.75/hr

The Call Center Agent will support a health care client and take calls from individuals wishing to ... outbound calling if opt-out information rec'd in the mail center is insufficient. THANKS AND ...

Getaway 4 Less LLC

Call Center Representative

Sevierville, TN · On-site

$14 - $17.50/hr

As a Call Center Sales Representative at G4L, you'll play a pivotal role in driving our business ... Manage inbound and outbound leads efficiently, ensuring no opportunity slips through the cracks.

Anserfone

Part Time Call Center Agent

Memphis, TN · On-site

$16/hr

We are an inbound call center only, we do not perform any outbound or sales calls. What are we looking for from our applicants? * Part Time (16-24 hours per week) * Must be available to work a ...

Anserfone

Part Time Call Center Agent

Memphis, TN · On-site

$16/hr

We are an inbound call center only, we do not perform any outbound or sales calls. What are we looking for from our applicants? * Part Time (16-24 hours per week) * Must be available to work a ...

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Call Center Outbound information

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$27

How much do call center outbound jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call center outbound in Tennessee is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $20.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What does a call center outbound agent do?

A call center outbound agent makes outbound calls to customers or prospects to promote products, gather information, or follow up on previous interactions. They use scripts, customer data, and communication skills to achieve sales targets or customer engagement goals, often working with customer relationship management (CRM) tools. Strong communication, persistence, and the ability to handle rejection are important for this role.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the most commonly searched types of Call Center Outbound jobs in Tennessee? The most popular types of Call Center Outbound jobs in Tennessee are:
What are popular job titles related to Call Center Outbound jobs in Tennessee? For Call Center Outbound jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Call Center Outbound jobs in Tennessee look for? The top searched job categories for Call Center Outbound jobs in Tennessee are:
What cities in Tennessee are hiring for Call Center Outbound jobs? Cities in Tennessee with the most Call Center Outbound job openings:
Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in Tennessee as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 15% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,487 per year, or $17.5 per hour.

Remote Call Center/Outbound Sales 2nd Shift

American Home Design

Goodlettsville, TN • On-site, Remote

$14 - $22/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

American Home Design is hiring Part-time Remote Call Center Agents from 11am - 7:30 to schedule appointments for our sales team. Our agents are responsible for making outbound calls to potential customers who have shown some interest in our products and scheduling a free consultation with them. We have a robust marketing program that brings in new leads everyday. We are looking for experienced sales professionals who want a great opportunity while working remotely with a fun team!
Are you pleasantly persuasive? Do you enjoy talking on the phone? Are you self-motivated and want to be rewarded for your efforts? If so, this position could be a great fit for you!
Job Responsibilities:
  • Make 25-35 outbound calls each hour to prospects by telephone to schedule appointments.
  • Utilize our scripts to engage, excite, and persuade homeowners on why they should get more information.
  • Overcome objections with provided rebuttals.
  • Maintain a positive, can-do attitude in the face of rejection.
  • Reach and exceed weekly and monthly appointment goals.
  • Make notes in our CRM regarding your conversation

Job Requirements:
  • Must have a quiet space to work and talk on the phone while at home.
  • Must have your own computer with reliable high speed internet and a headset.

Benefits:
  • Work from the comfort of your home
  • Uncapped bonus opportunity
  • Paid professional training
  • Health Insurance, Life Insurance, Dental/Vision Insurance (Full-Time Employees)
  • Paid Time Off and Holiday pay
  • 401(k) with a company match
  • Opportunity for growth within the company

Desired Experience, Knowledge & Skill Set:
  • 2+ years of sales experience
  • 1+ years of experience in a Call Center environment required
  • Be proficient navigating multiple browser tabs and troubleshooting computer issues as they arise
  • Previous home improvement experience is a plus!
  • Professional and personable attitude
  • Energetic, enthusiastic, outgoing personality
  • Active listener
  • A written and conversational communicator
  • Persuasive and influential
  • Able to solve problems using critical thinking and logic
  • Self-motivated, directed and driven
  • Resilient to rejection and able to overcome obstacles and objections with a smile
  • Adaptable, teachable and willing to learn and keep on learning

For over 45 years, American Home Design, Inc. has an excellent reputation for taking care of our customers and maintains an A+ rating with the Better Business Bureau. We are a BBB Torch Award Winner for ethical commerce. We've been named a Top Workplace Winner in 2024 and over 10 times in the previous years by the Tennessean. According to Top Remodeling Magazines, American Home Design, Inc. consistently ranks in the top 100 remodeling companies in the country and #1 in TN.
Location Requirement:
Applicants must reside in the United States. We are not currently accepting applications from candidates residing in the following states or districts: Arizona, Michigan, Minnesota, Nevada, Ohio, Pennsylvania, Wisconsin, California, Colorado, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, Virginia, Washington, or the District of Columbia.

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